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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was easy to find what I was looking for and the price was convenient.
For some reason, there was an extra line that made no sense in my greeting card, but it was too late to re-order so I just crossed it up with a pen and sent it. Disappointing.
The invitations came out perfect however, I took one star away because the packaging was falling apart due to weather which could have compromised the cards. I would suggest more protective packaging to prevent future issues.
Shipment received in a timely manner!
Would order again from this site.
Fast, delivery, great price, wonderful product. Would order again from company.
Exactly what we asked for! Quick easy and painless and it came very quickly.
Beautiful welcome signs for our fall wedding. I can't wait to see them on that day.
Turn around time on this order was amazing. We ordered for a specific event, so delivery time was critical.
The quality wasn't what I expected for the amount I paid and received. The font is very tiny and hard to read. The paper isn't very glossy either.
Hello Melinda,
I am so sorry to hear about your business cards order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty
The packaging for the business cards was like opening a gift. The quality of the paper, the way the feel and look are true to order. Looking forward to handing these out.
I was able to order classic and timeless announcements. They were easy to design, a great price and shipped quickly. The quality is superb especially to Official School Announcements and against the price was unbeatable!
Thank you for a great delivery and I appreciate it. The charm is there!
I was much happier with the materials from this recent business card order. The previous batch I ordered (using the recycled kraft material) was extremely disappointing—very flimsy, the ink didn't stay on well, and overall just not suited for something like a business card. That paper might work fine for other products, but I would not recommend it for cards. This time, the quality was noticeably better—cards feel sturdier, the print looks clean, and everything arrived on time with quick shipping, which I appreciated. Design-wise, I do wish Zazzle offered a few more editing features—like the ability to adjust graphic opacity and have more intuitive control over positioning and scaling uploaded elements. It's not terrible, just feels like it could be a bit more user-friendly. Overall, a much more positive experience. Still room for improvement, but I'd likely order again based on this mist recent experience.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bryan,
I am so sorry to hear about your card order, that is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kitty