Zazzle has a rating of 4.5 stars from 11,400 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
They are nice cards. I don't really wanna write 30 words so here you go
Was expecting a better quality print and paper for this order. It was fine, but could have printed this on my inkjet at home. Will try something else next year.
Everything came out absolutely perfect! Just as pictured :)
It was easy to use the site to set up the proof and then customize the text. I'll definitely use Zazzle the next time I need to create cards.
It was easy to edit + receive my invites for my daughter's birthday party + I will be using zazzle again for all future birthdays. 10/10 experience
My order came fast and was beautiful. My wedding invitations were very nice and the price was amazing. Definitely ordering from here again.
The invitations were exactly as expected. They were processed, mailed and received in a very timely manner
I ordered a Currituck Lighthouse coffee mug and tote bag. They arrived quickly and were good quality, a little smaller than I expected.
The invitations we ordered were perfectly beautiful. We also ordered a book instead of card insert. Changes were supposed to be made but were not. We went with them anyway but disappointed they weren't personalized as we requested.
Great job! They came out perfect and were done so quickly. Satisfied again
The bridal shower invitations were pretty and good quality
So easy and user friendly. I would definitely recommend! 3rd time using this site and happy every time!
I ordered custom thank you labels and they are beautiful. The custom options were great, and they turned out beautiful. I can't wait to use them!
Very pleasant experience! It was easy to order and my goods were delivered within the estimated time frame.
They cut off the RSVP
The gold on the card was dull. It is my 85th birthday card invitation and I was disappointed
But sent it out anyway as I needed to get it in the mail.
Rating:
I ordered personal birthday invitations from Zazzle, expecting them to arrive well before the event as promised. Unfortunately, they did not arrive on the promised date, causing significant stress and inconvenience. To make matters worse, when I contacted customer service by email on several occasions (Stephen) they offered no credit or compensation for the delay. It was even presented that they were doing me a favor by reprinting them! I've tried several times to contact the company by phone and the line hangs up without reaching a representative. This experience has been very frustrating, and I am deeply disappointed with the lack of accountability and support.
Hello Marcia,
We are so sorry to hear about your experiences with the shipping for your invitations. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly.
We can see that one of our friendly customer service agents has reached out to you regarding a resolution. We do sincerely apologize once again for the inconvenience, but please do not hesitate to let us know if there is any other way we can assist in rectifying the matter.
We look forward to assisting you further
Thank you,
Jordan
I designed just the way I like. It was so nice being able to see how the product would look before ordering. It came very quickly.
We recieved the shirts in a timely fashion - however the Ladies M shirt is more like a S or extra small. Very disappointed in the shirts.
Hi Dalee,
I'm really sorry to hear about the issues with your recently placed shirt order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi Linda,
I'm really sorry to hear about the issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan