Yoybuy.com has a rating of 4.4 stars from 334 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yoybuy.com most frequently mention customer service, taobao agent, and fast delivery. Yoybuy.com ranks 13th among Discount Shopping sites.
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I ordered cards on taobao through yoybuy and with their help everything went smoothly. They have a live chat feature which is amazing! They helped me so much when talking to sellers. Once I paid for shipping it was sent within 2 hours. It took only 4 days to receive my package after. I'm so happy with everything and have already made my next purchases. I really recommend yoybuy if you need anything from China!
I ordered a rare water cooling system for over $500, Yoybuy shipped it to me twice but failed twice because they didn't ship correctly. I then opened a case with paypal. A new tracking number was given there, I got a cheap Iphone case, watch out, there is no end to cheating here.
I ordered cards on taobao through yoybuy and with their help everything went smoothly. They have a live chat feature which is amazing! They helped me so much when talking to sellers. Once I paid for shipping it was sent within 2 hours. It took only 4 days to receive my package after. I'm so happy with everything and have already made my next purchases. I really recommend yoybuy if you need anything from China!
I ordered a rare water cooling system for over $500, Yoybuy shipped it to me twice but failed twice because they didn't ship correctly. I then opened a case with paypal. A new tracking number was given there, I got a cheap Iphone case, watch out, there is no end to cheating here.
Tip for consumers:
Not BUY!
Products used:
PC Wahtercooler
It is a top quality service, they help you get what you want to buy to import into your country and at a very accessible cost, the customer service is very friendly in solving your doubts and clarifications, and the most important thing is that you can buy for yourself. Own account and send it to your warehouse that they provide and to import it to your country you can choose the quantity of products and which products to pack so that the shipment is cheaper, without a doubt it is a very good company.
Tip for consumers:
Check well what they really want because they buy what you asked for, and with the provider you chose. So in the end the decision or the quality of the product is your responsibility.
Products used:
Productos para el hogar, ropa, zapatos, maquillaje,
I have been a customer of Yoybuy since 2015. The first two years were pretty good. Yoybuy was fairly reliable. But after 2017, the service declined dramatically. Yoybuy is supposed to place a priority on the issues Merchant-level members face, but this has not been my experience. When Yoybuy loses packages or does not carefully inspect items received from merchants, it will try every trick to shift responsibility onto the customer, even if shipping insurance has been paid.
To make matters worse, when Yoybuy takes several months to deliver a forwarded parcel, its inept accounting system will time out for confirmation of received parcel with the parcel still in transit. This will preclude customers from receiving coupon points for the parcel. Why? Because Yoybuy required several months to deliver the forwarded parcel.
In these situations, Yoybuy refuses to accept responsibility and will always scheme to find a way to make customers pay for its own ineptitude.
I have done a lot of purchases and the experience has been great! Very good customer service, solving all your doubts! I would definitely buy again Again!
YoyBuy is a great site for buying chinese good quality products, if you don't understand chinese websites such as TaoBao and you don't have an address there also, you just copy-paste the page of the product that you like and YoyBuy will translate what it says and also set you the shipping from the China warehouse to wherever you want. It's awesome! 10/10
Products used:
Clothes
продавцы добросовестные, всегда пишут в чат если какой-то из товаров закончился и иногда предлагают заменить его, если нет товара вовсе то они сразу возвращают денежные средства на внутренний кошелек. Весь товар который мне приходил был упакован достаточно хорошо, ничего не пострадало в процессе транспортировки
Products used:
одежда, сумки, горнолыжные очки
Hace 4 meses estoy esperando a que mi paquete RECIÉN salga de china (osea que no se mueve) y además dice la página que está perdido, perdido de qué si ni siquiera sale de su país? No pierdan tiempo comprando ahí. Ni siquiera me quieren reembolsar todo mi dinero, es una estafa.
Products used:
Dress
I have been using this site for over 3 years. Very user-friendly website. Large selection of parcel delivery methods. No problems with customs. The support service always quickly solves all problems.
Products used:
Electronics
I have worked with this company for 5 years. I have to say that prices r very, very high, in 2-2,5 times if to compare with AVARAGE prices, not low prices.
But sirvice was good about first 3 years
After that probably people (workers) changed and survise became not good (about last 2 years). They send parcels very slow, sometimes 2 weeks passes between giving me track number and viewewing this track on ttps :// www.17track. Net. Every time YoYbuy says that post is very slow, but this is not truth! They you bring a parcel to post office, they scan it and this moment you can see this track in sistem. Low speed is just a low speed of yoybuy workers only!
Last case was they lost my parcel (with insurance) and they gave me back money FOR DELIVERY (about 5 dollars) not for I had in this parcel. Can you imagine this?
So I will never advice this company to anybody even if they promise 10 dollars for good rewew.
The package was shipped in March and returned to their warehouse in China, it's October now and there is no news about the returned package. The insurance purchased along with the shipping fee has no use so you basically risk losing all your goods and the shipping fee.
Tip for consumers:
DO NOT USE THEM.
Products used:
I use them as a forwarding agent to consolidate purchases in China and forward to America.
Received our first parcel in perfect condition. Many thanks to the customer team, especially May. We are from Austria. Now live in Thailand.
They are charging money for digital goods! Mentioning that item who cost 0.96$ need pay additional 6$ to be digitally delivered. My opinion that this not okay from you guys and this considers as scam! Most of Asians have same mentality and they will scam you if that's possible! Stay away from this website and safe your money!
Yoybuy is the most efficient purchasing agent in the market, it allows us to obtain excellent products, and at a good price.
Tip for consumers:
es muy bueno yoybuy
Products used:
bolsos
They offer $10 coupons for each positive review, but you can't even use the coupon unless you spend $75
I started to use yoybuy as intermediary to my internet shoppings on taobao since 2018, they are always clear about the cost of its services and I think it isn´t expensive at all, also when I have had any problem or doubt give me so fast and kind attention.
Tip for consumers:
This is a great option when you want to get something hard to find in your country, try to pay attention to customs law to avoid problems
Products used:
Everything what I get with them, cosplays, wigs and clothes
Don't use it. Scumbags. Sara Li, Michael, Rein, Mia only idiots working there.
Tel. +86 (10)*******117 | Cell. *******8141 | E-mail. *******@yoybuy.cn
Address. Room 1406-1408, Building E, Lonhqi Square, Huangping Road, Huilongguan District, Beijing, ******* China
This is my fourth time with YOYBUY and I have even more packages coming! I am forever in awe with their customer service and speedy replies to any questions I have. I had chosen a shipping service that was a little out of my price range and they happily switched it to an equally fast but cheaper service for me with no issues! My packages were done the way I had requested!
Я столько лет с этим сервисом работал, так имел постоянный гемморой! Слава богу вовремя остановился и перешёл в другую компанию, с которой работаю радостно, и без проблем! А в этой компании никто ни за что не отвечает! Покупает - Маша, деньги переводим-Кате, фасует - Света, а претензии по возврату- Юля! Каждый вроде как и что-то делает, но добиться правды совершенно нельзя! Поэтому считаю, что сервис- полное дерьмо, и работать с этим не советую никому!
Dear Sergey,
Our company is YOYBUY.com, a Chinese Taobao agent. These names you mentioned in review don't exist on our comnpany. I think there is misunderstanding.If you have problems in buying and shipping Chinese goods, please email to service@yoybuy.com, we'll try our best to help you! Nice day!
Best regards!
YOYBUY
Hi! For the first time I bought on this service! The support is beyond praise. The product arrived it was checked and sent to me by the transport company! I am very happy and have already placed a new order! The first order came perfectly Packed in working condition. I can safely recommend this site for orders from Chinese Internet sites. Solid 5 stars!
Worst experience with a shipping agent ever!
Don't trust these people. They try to rip you off multiple times "item was returned from customs" need to ship seperately.
Lacks service — make shipping mistakes and don't take their own responsibility but wanting more and more and more money
Despite the coronavirus, the goods were delivered to Russia very quickly. I ordered boards, video cards. The parcel was quite expensive. Everything has come at its best. Recommend! Reliable. Can trust. Technical support responds quickly. Thank. (Package Number Y**************838)
I ordered several packages, something for myself, something for resale.
Recommended to friends, they also made purchases through this service.
Everything is generally good, one parcel was lost by the transport company, yoybuy returned the money. I am happy to use it again, after the pandemic in my country.
I order several exclusive taobao items, they collect everything and send it to my country, most of the packages came very fast, and when one of them are delayed, they have a very good customer service
Tip for consumers:
if you buy high weight items is better to pay an expensive shipping
Products used:
silicone molds
Yoybuy - Taobao english version helps non-chinese customers easily buy from China and deliver products with our fast international shipping service worldwidely. | China buying agent
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