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Your Pool HQ Reviews Summary
Your Pool HQ has a rating of 1.6 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Your Pool HQ most frequently mention customer service, business days and credit card. Your Pool HQ ranks 111th among Swimming Pool sites.
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I have had this pool for eleven years, the cover that came with it one man could
Barley lift be myself, I am 6'3 & 215 lbs, but the one that was delivered to me was exactly like the one I bought last year, to thin to even be called a winter cover and I live in eastern Tennessee. It tore from the wind, we had to go out in the cold and recover pool, by then it was dirty, I am sorry but this pool cover I not worth $ 50.00.
But I already know fed-ex raised prices, but we should not get less to compensate.
Thank you, Steve Glass
From the business
At Your Pool HQ we specialize in the sale of new equipment, replacement parts, commercial pools, pool covers, maintenance tools, chemicals and anything else needed for swimming pools and spas. We carry over 10,000 items and our inventory is growing daily. We sell to the public as well as commercial accounts through our website: www.yourpoolhq.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Steve, we have 2 orders from you this year but both orders are for heater parts. We do not see a winter cover purchased under your name. If you did order this from us please let us know and we will definitely replace your winter cover at no cost and could upgrade you to a higher warranty cover. If you could please give us a call if you did purchase this from us we can get you taken care of.
Thanks!
Your Pool HQ
877-721-2555