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    You-love-it.eu

Corporate Values

Overview

You-love-it.eu has a consumer rating of 1.29 stars from 7 reviews indicating that most consumers are generally dissatisfied with their purchases. You-love-it.eu also ranks 149th among Toys Other sites. The most common issues with You-love-it.eu are around customer service, which is not as good as expected by some customers.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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How would you rate You-love-it.eu?
Top Critical Review

“Do not trust this on line shop”

Stefano C.
7/3/20

I ordered an harness and they ship me a wrong item ( wet shoes value less than 15$) and I never received the harness. Despite several mail or call I was not able to reach them, they do not have any after sales service or customer service. Do not trust them, very disappointed

See critical reviews

Reviews (7)

Rating

Timeframe

Other

stefanoc28
1 review
0 helpful votes
July 3rd, 2020
I ordered an harness and they ship me a wrong item ( wet shoes value less than 15$) and I never received the harness. Despite several mail or call I was not able to reach them, they do not have any after sales service or customer service. Do not trust them, very disappointed
christians257
1 review
0 helpful votes
July 18th, 2020
This online shop is a trap. We have to involve a lawyer to get our money back. We ordered a sup, they received our money and they have not delivered anything since the last 3 weeks, no phone call, no email answers.
grzegorzb4
1 review
0 helpful votes
July 14th, 2020
This shop is a trap!
I placed the order, pay the money, no sending , no phone answer, no mail answer. They dont give a crapp about the customers.
I dont love it at all.
arekm1
1 review
0 helpful votes
October 5th, 2018
POOR SELLER! IS ROBBERING YOU
AND NOT SHIPPING YOUR PRODUCTS!
POOR CONTACT
STILL OWN ME WATSUIT AND VEST FOR OVER 400 EURO.
PROBABLY NEVER GET THEM!
STAY AWAY!!!!!
nataliai5
1 review
3 helpful votes
October 13th, 2016
Payd for a travel bag, in two weeks they did not even dispached the product to UPS, after a claim to pay-pal and a comment left on their fb page they delivered another bag which they did not bother to change it.
I'll loose 143 if I'll not sell the bag...
ericv242
1 review
0 helpful votes
July 30th, 2020
Un site à éviter à tout prix !

Le 09 juin je commande 2 combis. Une pièce m'est envoyée l'autre n'est pas de stock : "Une partie de votre commande est à court terme de notre stock et doit donc être commandée chez notre fournisseur. Cela peut entraîner un léger $#*! du délai de livraison. Normalement ca prends environs 3-4 jours pour arriver chez nous."

Le 18 juin (9 jours plus tard !) : "sorry for the delay. The items were sold out short term and we had to reorder them. Will be with you next week. Hope thats still ok?"

J'ai attendu jusqu'au 6 juillet pour avoir le reste de ma commande.

Pas grave, je me dis, ça arrive. Finalement les combis sont conformes à ce que j'ai commandé. Malgré le $#*!, je suis satisfait. Je commande une seconde fois et là, ça recommence !

Pas de stock, on doit recommander. Finalement ils n'ont pas la couleur que je voulais alors ils me téléphonent pour me demander si c'est ok de m'envoyer le même modèle mais dans une autre couleur.

Ok pour l'autre couleur, en plus ils m'appellent en direct pour me demander mon avis, je trouve qu'ils se rattrapent au niveau suivi client.
SAUF QUE ... c'est pas le même modèle dans une autre couleur et que depuis le 15 juillet zéro réponse à mes mails, mes messages sur leur site et mes appels téléphoniques.

C'est le genre de business qui doit fermer ses portes. Geritt, le responsable, n'est pas professionnel et est un arnaqueur !

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