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Yodle Reviews Summary
The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.
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Every step of the way, the yodel team was professional and gave proper support and customer service. The only issue was on the front and with Jimmy. He was quite a professional and gave me a outstanding presentation. Having been through SCO for years, I shared with him that our business is "mystery shopping "– not private investigation. He assured me that your little could get me ranked for that specific service and that overtime15 or more other search terms would pop up. He even showed me a yodel website in Arizona for mystery shopping. I repeatedly tried to break down any gaps in his promisethat mystery shopping could be supported through a yodel website.he overcame my objection I went with the program. I do believe your service is perfect for the bricks and mortar local businesses. Your sales team can save a lot of time and money not overselling businesslike ours that will not benefit from you. I especially like how in a previous coin month ago the customer service girl was in power to change our website from Allstar customer service.com to Dallas mystery shopping company.com – a more keyword rich domain name. I also want to get big big praises to Sheila who handled my request professionally and explainedeverything thoroughly. She gave it to me straight that it is not a good fit and that saved me from being a departing customer that is very happy – 21 that would've been very upset. Sheila is awesome to work with and enjoysher job, has a command of the business aspects of your program and give great customer service. I'm very impressed that she called me to tell me my refund was coming through. Thank you
Javier is a great person to explain to a dummy like me. Thank you
Ryan Newland and the others at Yodle are so informative and helpful. I want to say thank you for everything. (And with all your help, the phones are ringing like crazy!) Thanks again
We have been a Yodel customer for several years now. We believe the costs certainly out way the ROI. Two thumbs up.
J. D. With Delaware Moving and Storage
Literally, within hours of my signing up with Yodle, a new client was established. Staff has been very encouraging, helpful, courteous, and willing to take the time to answer any questions about the marketing for your company. Seems very personalized, which feels good.
The representative was very professional and provided friendly service along with some tips on how to maximize my exposure online. Thank you for the help!
So far so good! Just became a new customer of Yodle, and I like what I see! Can't wait to start adding new clients to my business!
They are great. Very professional and always supportive.
Great company. Helped me out on my local advertising. Levar is the man. Had a small set back but he helped me with it and gave me follow up call. Will recommend anyone I know who needs this service. Thanks.
Love it so far, the staff is well trained and you can sense a genuine and sincere willingness to help small business grow.
Awesome customer service and support. I am new with yodle and so far I couldn't be happier. Look forward to doing business with them.
I just started with Yodle and have found their representatives to be very helpful.
Great Customer Service. Very happy with Javier and looking forward to continue the relationship with Yodle
I worked with DeDe and she was awesome! We were very hesitant to invest the initial investment, however within the first 48 hours our expectations have been exceeded! Love Yodle thus far, and I highly recommend working with them!
They are the BOMB DOT COM!
Hi my name is Patty,
And I recently worked with Kelly, and as always, she's gotten the job done, answered all my questions and is very efficient. I've gotten such good responds on my website, and a lot more business, Thanks Yodle for having such a GREAT employee.
A good word about my experience with Yodle. During 2014 I used two different service providers other than Yodle and had zero leads generated. I started using Yodle for 2015 and my leads have started to come in. The representatives with Yodle have been great to work with and very helpful. The Yodle system of integration and the tools for monitoring lead progress are the best I have seen.
Today I called to have some changes made to my web page. I worked with Javier who was very helpful with completing my changes. He also made some suggestion of other things that I can add to the page to make it a more productive site. After talking to Javier I now have a better understanding of how some of the system works. Thank you.
Yodle's marketing tool is so quick and responsive. There isn't a lot of work required on our part to use Yodle services. Our time's most spent responding to our customers and managing our service.
Great, Excellant Service, Super, Fantastic. I don't know how to describe any more but one thing for sure that there are no regrets.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members