• YesAsia

YesAsia

Overview

YesAsia has a rating of 4.48 stars from 510 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with YesAsia most frequently mention free shipping, customer service, and kpop albums. YesAsia ranks 1st among Figurines sites.

  • Service
    46
  • Value
    48
  • Shipping
    49
  • Returns
    23
  • Quality
    48

This company does not typically respond to reviews

Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
0
Negative
2
10
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What reviewers want you to know

Positive highlights

  • Product as described; good communication & customer service; speedy shipping; AA++

Critical highlights

No critical highlights yet

How would you rate YesAsia?
Top Positive Review

“Rare Korean Artist music”

Santiago P.
12/21/23

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in. Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Top Critical Review

“Free international shipping is a little misleading”

Claire P.
2/14/24

Good product selection; however, it's not free international shipping to the US. I recommend they change the wording so it's not misleading.

Reviews (510)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (33)
Thumbnail of user santiagopaden
1 review
0 helpful votes
December 21st, 2023

I was quit happy that I was able to find a website that would have the music I was looking for, and some reviews said the prices would be too high, but the albums I found were decent, now just have to wait for them to come in.
Purchase process was fairly simple and straight forward, and payment options were great as they allowed additional to entering a card number. Only thing is now I have an account I don't know if I will use again, but who knows.

Products used:
I just made an order, won't receive my items for at least 5 days.

Service
Value
Shipping
Thumbnail of user hollyn53
1 review
21 helpful votes
April 19th, 2020

The website offers a variety of goods that arrive at you in perfect condition with little to no mistakes. They offer free shipping over a certain amount of goods and have the latest. The only issues with the store involve a lack of tracking code after receiving the confirmation email and can take a long time to arrive at your destination. If you want free shipping and good quality, and willing to put up with long waiting period (i'm talking a month) this is your site.

Thumbnail of user anniek160
1 review
0 helpful votes
July 22nd, 2023

雖然有些太舊的貨品還是找不倒但整體貨品的種類頗多,而且又容易搜尋想要的貨品。當找到想要的貨物真是興奮莫明而且這個網站讓我感覺交易安全又有信心。所以我相信日後若我想再搜尋想要貨品,我仍會喜歡瀏覽此網站。

Thumbnail of user jg691
1 review
0 helpful votes
December 10th, 2020

I love ordering from yesasia! Response is quick and ordering is easy. I would give a full 5 stars but my albums always have dents when they arrive in the Philippines. Ive requested that my next order be packed carefully so I'm hoping to give yesasia a 5 star review when the next shipment arrive at my house.

Thank you yesasia! Please continue to do good work for kpop fans like me.

Thumbnail of user ryuj
1 review
0 helpful votes
May 23rd, 2020

Great selection of which not many are not completely available in other cities. The only glitch was when trying to reset my password, the captcha option didnt function well.

Thumbnail of user tramh2
1 review
0 helpful votes
January 14th, 2018

I usually order kpop albums from Yesasia and I've order a lot of times with them - around 10 times at least. Yesasia prices are reasonable because of free shipping. They seem like a reputable company so they're reliable and their customer service is good if you have an issue. A con is their stuff comes really slowly to Canada, I have waited from 10 days all the way to 35 days before with the majority being around the 4 weeks (28 days) mark.

Thumbnail of user spencere11
1 review
0 helpful votes
July 11th, 2017

I always buy my kpop albums and goods from yesasia. They always arrive in great condition and are packaged well. The only issue I have with the site is how expensive shipping can be and how long it can take to arrive. But I also understand that it's only because they have to ship internationally so I don't blame them for it. Overall I will always recommend this site first to anyone looking for amazing kpop albums.

Thumbnail of user ktw
1 review
0 helpful votes
October 22nd, 2018

Good site. Lots of options great for ordering kpop items. My go to for ordering all things kpop. Shipping is usually fast, but on rare occasions it might take a little longer than expected. But other than that its super great!

Thumbnail of user victorias445
1 review
9 helpful votes
August 14th, 2020

I have been ordering books from YesAsia.com for many years. I highly recommend their resource for Chinese books collection. I didn't give them five stars is because for some reasons, though the website list Paypal payment recommended, I'm not able to do it. Other than that, they're great.

Thumbnail of user edgare6
3 reviews
6 helpful votes
April 10th, 2017

Prices are reasonable, and free shipping above an order sum >$30 helps. Delivery can be slow, though - up to 6 weeks after ordering.

DVDs have so far always been of reliable quality

Range is somewhat limited, with the emphasis on romcom. And older titles are generally unavailable ("temporary" acquires a new meaning - can last for years).

So they're fine if they have what you want

Thumbnail of user garryf6
4 reviews
1 helpful vote
December 14th, 2016

I love purchasing from YesAsia! It is the best site I've ever found in terms of buying Korean music. I contacted customer service about a TV drama and received a very quick and extremely courteous reply. The site is user friendly and normally it's easy to find what I want. It felt like I had to enter my credit card number 2 or 3 times before I was able to complete my purchase, which is the only negative from this visit.

Thumbnail of user ioney
1 review
1 helpful vote
June 4th, 2016

It has not only kpop albums korean press but most importantly it has albums in other presses. Those presses that i can't find easily and have a reasonable price. Sometimes price can be overwhelming but it's one of the most reasonable one out there. If only my packages come early or within 15days then it would be 5stars for me. I can't really blame YesAsia too coz post can be such a pain sometimes. And really appreciate the free shipping.

Thumbnail of user minsul
1 review
0 helpful votes
May 30th, 2020

Best price! Fast and Safe delivery!
I want to buy another Leslie Cheung LP from your site
(For example, / / '97 Live Concert (97) / Final Encounter Of The Legend ()...)

Thumbnail of user aliciah41
1 review
0 helpful votes
December 14th, 2017

I found one item looking for but would like to find their dolls and collectible other items. Ren doll, Kyouko doll, Heel Siblings dolls these are what I'm looking for so hope you have them soon.

Thumbnail of user mcr11
1 review
0 helpful votes
September 1st, 2017

Love the site, that I can support my EXO living on a island and counting for the charts, nothing beats having the physical album too, so thank you. Just wish it was faster but still cant complaint even if free shipping aint for me, cause my island aint in it, i live on puerto rico usa.

Thumbnail of user pepitah
1 review
0 helpful votes
June 25th, 2018

Really good custom service and keep you updated. Orders arrive always safe. Only minus is that even if you preorder something limited there is no quaranteed that you will get it. So based on that I won't preorder anything limited in a future from YesAsia.

Thumbnail of user chuak3
1 review
0 helpful votes
June 12th, 2019

Had been satisfied except some pre-orders not met and cancelled due to no stock. It is however still advertised for sale. Hope for more discount coupons.

Thumbnail of user yraydae
1 review
0 helpful votes
September 4th, 2018

This is the second time I have the opportunity to buy in YESASIA
And I'm happy because I can get my products from my favorite artist like jang keun suk and team h.

Thumbnail of user rosemondj1
1 review
0 helpful votes
April 26th, 2021
Verified purchase

I love the items available in this store! The books available was what I have been looking for for so long and they have many options!

Tip for consumers:
Enjoy it!

Products used:
Chen Style Taijiquan books

Service
Value
Shipping
Returns
Quality
Thumbnail of user kateg60
1 review
0 helpful votes
December 17th, 2017

I've had a couple of shopping experiences with Yesasia and they have all been very positive. I've had to return a couple of items but received the proper credit and was able to redeem it for some great unique KPOP items. I'm very glad to have found this site for all of my KPOP needs.

Thumbnail of user charlesg96
1 review
0 helpful votes
May 14th, 2017

Whenever I am looking for an Asian movie DVD or Blu-ray, YesAsia is the first place I go to. Until today, I am a happy customer.

Thumbnail of user andis20
1 review
0 helpful votes
June 17th, 2018

No probs with this order so far. Though my last order after it had been placed i received an email saying it was out of stock. Would have been good if they put out of stock before i ordered it.

Thumbnail of user garyh184
2 reviews
0 helpful votes
August 15th, 2017

The website is a little confusing and a bit difficult to navigate compared to Amazon, but the price and selection compensate for that.

Thumbnail of user cindyl883
1 review
0 helpful votes
January 6th, 2022

Simple operating procedure, user-friendly searching function, glad to have the pre-order, it's much appreciated if settlement can be arranged with choice of currency

Products used:
Blu ray disc - Mirror concert 2021

Service
Value
Shipping
Returns
Quality
Thumbnail of user susanb1813
1 review
2 helpful votes
February 11th, 2020

I love Yesasia for what its unique niche in the market but please add the new Eric Chou CDs to your stock!

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From the business

Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...

Company Representative

Thumbnail of user al20784
Quality A.
Customer Satisfaction Dept.
Typically does not respond to reviews

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