Always a fast and simple shopping experience. I always tell friends about this site and the good selection you have.
I enjoy shopping here for everything that I need since I can't find them anywhere else! Always a pleasure! Thank you very much!
Good site have a very large selection I will be ordering more in the future and I highly recommend this site to everyone
Took some time to figure out how to tick the circle for standard shipping during check-out.
Suggestion: just tick without clicking at "Edit".
So far i have no complaints if i continue to get good service i will maintain services and order more in the future
I immediately found what I was looking for and had no issues whatsoever placing my order. I would definitely use this site again!
Great source for Japanese music. Huge catalog. Found what I was looking for quickly. Checking out was quick and painless. Will use again.
Order a couple of items and get FREE shipping to USA.
I have been ordering since 2009 and I have NEVER had a problem with YesAsia.
I've looked at other sites and always come back to YesAsia!
Always ships out my orders on time. Incredible merchandise and all the good music, movies. All gggg Mmmm
The ordering is easy to do, with a free shipping option will save a lot of money! I will use this website in the future for sure!
I enjoy your quality website design. However, when will it be updated to be more mobile friendly or converted to an app?
I found a n incredible price on one of my toy, it is more than 60% off. This price is even cheap than buying it locally in Japan. I'm very satisfied.
I have ordered many products from YESASIA.com and have never been disappointed. They always come through and with PayPal it is very easy to pay.
I love the items available in this store! The books available was what I have been looking for for so long and they have many options!
I love buying from yesasia, have ordered many times from them, good costumer service and timely deliveries
I've ordered plenty from YesAsia each time my favorite has a comeback and my order is always on time and in good condition. Very reliable site!
I was trying to order this in so many other sites and i could only do it with you guys so thank you for your great work, really appreciate it
Customer since a ten years. Absolutely the most reliable ever, never had any problem. Buy with confidence.
Its a safe place and everything gets home in good conditions, itd be perfect if it wasn't because sometimes it takes so long to receive your items
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.
The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews