The company has established a strong reputation for its extensive selection of Asian media, including movies, music, and literature, which customers appreciate for both quality and variety. Many reviews highlight reliable shipping and efficient customer service, fostering a sense of satisfaction among long-term users. However, concerns arise regarding pricing, with some customers finding it higher than competitors, and issues related to order inaccuracies and packaging. While the majority of feedback is positive, there is a notable sentiment regarding the need for improved handling of returns and better communication in resolving order discrepancies. Overall, the company shows promise but could enhance its customer service approach.
This summary is generated by AI, based on text from customer reviews
Love all the products, all were really cute, a safe place to buy thinhgs. Reccomended 100% if you like Asian fashion and kawaii items <3
Keep it up! Excellent. Yes Asia is the Best and i really like your products and your price including free shipping!
Site was super fast and easy to navigate. Hey straight-forward design. Just seems like there is low stock on many items.
This is the Best online-store to buy my Japanese coloring books, it's an Honnest store, they gave the price of your country which is great, Free shipping to canada, this is Awesome and they packed your Books with Love, really each book came in a cell Bag so the books are in a perfect condition when they came to your Door! Another great things more you buy, well you save on your next order. YesAsia is the most Best online-store ever *****
I really like the format, giving all the product info and specs, and appreciate the free shipping! There are Korean productions here that I haven't been able to find on amazon or elsewhere.
They have all the merch that i want and they send it for free if the price is over 35$ so its good!
The shop was easy to do and the site its intuitive.
Tienen todos los Albums y el merch que no sueles encontrar, también la compra fue fácil e intuitiva.
YesAsia is quickly becoming my favorite online store to purchase everything!
Like many others, the first time I was going to purchase something from there I was afraid of the quality of the service being awful because of so many negative reviews I checked online.
I just purchased my 3rd album from there and I gotta say, I am very pleased with the entire service. I screwed up my order from my 1st purchase and they solved it right away, so that was a big positive right of the bat.
I guess most of the negative reviews were because of the time it took for the item to get to them, rather than the item get there in one piece, but I am not the best judge on that because since not only do I purchase it with the expensive express delivery, I'm also very patient when ordering things online.
To sum it up, if you are not sure about this website like I was, just give a shot, and just know that if you buy using the free shipping it's possible it will take a long time to get to you, but after seeing the condition these albums had when I received them, it's worth it!
Seems to be a good business partner. This is my first time with this seller. Trusting that all will go well.
It's a fairly decent online store and IMO is the best one for canadian shoppers purely for shipping. That free shipping is a lifesaver and tbh makes this site stellar for ordering in bulk. Albums often come with a few minor damages around the edges, and out of almost 50+ albums ordered from here I've only had 1 in bad condition. I'd recommend giving it a try (maybe get some friends and do a group order if you don't want to spend the minimum 50 but still want the free shipping). Once again only bulk order on this site; buying 1 or spending less than the 50$ is really, imo, not worth it.
The site is easy to navigate throughout the whole shopping experience, from searching for and selecting the favorite goods to finishing with payment method. Also, the site offers the best and the most affordable goods overall.
ALWAYS THOROUGH AND SHIPPING IS GREAT FOR BEING FREE AND ITEMS NEVER COME DAMAGED! ALL JAPANESE K-POP RELEASES ARE BEST BOUGHT THROUGH HERE~
As an oversees buyer (English) I found your site easy to navigate and understand. A large selection of Girls Generation CD/DVD; s to choose from, and free shipping.
I ordered from YesAsia 2 times, the first time was very good and came in a month which is what I was expecting. I ordered from them again and my order still has not come in 3 months which was very disappointing as I have had to wait for so long.
I have been using Yesasia to buy my kpop album for about a year now and I love it. Really trustworthy, really helpful, and has what I want.
It's quite fast and easy to order from YesAsia and they are very trustworthy. I've bought from this site for a very long time. They don't disappoint.
No small words, I loove buying here even tho I don´t have the option of Standard Shipment. But every thing I order is what I wanted!
A great place for hard to find music especially Korean music and artists and OST dramas. A very trust worthy business and also a marvelous site. Highly recommend this business site.
Here is the place where I go to hard to find asian items and I am always happy with their service and availability of want I am looking for. Never disappointed...
I get it within a reasonable and expected time as I'm told.
The place on the internet for me... Thank you YesAsia!
Answer: Yes. For Korean albums the sale counts on the Hanteo Charts. For Japanese albums the sale counts on the Oricon Chart.
Answer: I've had the same thing happen but with other businesses. When I asked the very same question you have I was told that the refund time depends on the banking system. The representative has no way of knowing if it's the customer's bank or the business bank. I've had this happen a few times over the years. From my point of view it gives the banking system more time to dink around with your money. Frustrating.
Answer: In my experience it only took them about 2 days to reapond.
Answer: I've "lost" confirmation emails before as well, I'm not sure if they were just never sent or my email filtered them out and the spam folder was automatically cleared before I could resurrect it but as long as your order history page has confirmation of the order and it has a pending status on it you should be fine. Also, check if all of your items are kept in stock. If you're purchasing an item that they have to acquire first it can take 30 days or more for them to even receive the items and then prepare for shipping.
Welcome to YesAsia.com. We are the number one online shopping website for Asian entertainment products covering Asian movies and videos, Japanese, Korean, and Chinese movies, TV dramas, Asian music, books, comics, games, electronics, and more! We offer...