• Yandy

2021 CUSTOMER CHOICE AWARD

Yandy

Overview

Yandy has a rating of 3.7 stars from 386 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yandy most frequently mention good quality, free pair, and next day. Yandy ranks 9th among Lingerie sites.

  • Service
    101
  • Value
    88
  • Shipping
    101
  • Returns
    70
  • Quality
    84

This company does not typically respond to reviews

Positive reviews (last 12 months): 88.9%
Positive
16
Neutral
0
Negative
2
33
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What reviewers want you to know

Positive highlights

Critical highlights

  • As another reviewer wrote, now I'll be stuck with a store credit that is useless to me.
How would you rate Yandy?
Top Positive Review

“Yandy Saves the Day”

Kenneth P.
2/6/24

Needed a costume for an upcoming production of the 'Enchanted Bookshop' musical where they said, 'hey you, you're going to play Long John Silver.' I said great but there was suddenly a need to look like a pirate that was really more than a pirate and that made it difficult to make or find a costume until I discovered 'Yandy. ' They had the perfect getup and at a very reasonable price. It quickly shipped and arrived without incident and now I will bring Long John Silver to life. Thanks Yandy. You saved the day!

Top Critical Review

“Lingerie was Burgundy, advertised as red”

Diane C.
2/6/24

Customer service agent was condescending. Lingerie was burgundy/wine and advertised and shown to be red. I lost out on my shipping money and will never return to Yandy. There are no reviews on the lingerie that I bought and I believe it is because Yandy has to approve it and mine won't be posted, either

Reviews (386)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (127) store credit (20)
Thumbnail of user kathleenr998
2 reviews
0 helpful votes
January 6th, 2022
Verified purchase

I ordered two items during a big sale. After a week of not shipping I saw these reviews and was scared it never would ship. I contacted customer service via email and was prompted answered that they ran out of stock and that I could cancel my order if desired. I decided to cancel my order and was promptly refunded.

Service
Shipping
Thumbnail of user michaelp951
1 review
0 helpful votes
March 25th, 2019

Natasha was great she helped me strain out some issues with my orders. Thank you Natasha. You guy's have so much gorgeous clothing you can easily go overboard here. Till my next shopping cart bye

Thumbnail of user marisay1
2 reviews
7 helpful votes
July 16th, 2016

I went on this website first to see if YANDY.com was legit / trustworthy or not. After hearing mixed reviews I tried it for myself. I ordered 3 items and all showed up perfectly weeks before the estimated shipping date. All products were the way they looked in the picture and fit perfectly. I would order from them again.

Thumbnail of user jessen22
1 review
1 helpful vote
March 25th, 2017

I had some shipping issues with my order and when I contacted yandy service they sorted it out and expedited a new order on the spot. I have bought before and love the lingerie I get from there. (corsets and teddies). The panties aren't the best but they never are from lingerie stores. But I love the other lingerie items they carry.

Thumbnail of user jaker35
2 reviews
1 helpful vote
January 30th, 2017

I ordered 5 for $20 panties for my girlfriend honestly expecting poor quality or a small verity, the latter of my two concerns was null after mere seconds of searching. Even in their cheap section they had many options, without even considering their more expensive ones. They shipped promptly and upon arrival I was faced with the real test, quality. To my genuine surprise they were well made, and according to my girlfriend quite comfortable. The final test was durability, seeing if they would hold up, and after three months or regular use they are yet to have any damage. Two final notes, one good and one bad, the bad first. Two of the six pairs we received were a little bit off-sized, so I suggest to be very careful of the dimensions, which were readily available. The good closing note is that attached to the order is a free pair of panties of equal quality, just for ordering, putting A positive close to our overwhelmingly excellent virtual visit.

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Jake - Thank you for your feedback. We look forward to your future orders.

Thumbnail of user sabrinaj10
2 reviews
0 helpful votes
October 9th, 2015

I purchased a few items from yandy, white pirate top, what I expected, black corset with skirt, skirt very nice, corset is alright, good size, 6' feather boa not good quality, disappointed, two tear drop skirts, nice but very stiff hoping they will soften with washing, garter with gun, ok gun very, very small, the shipping was fast complete order, overall I'm happy with my order.

Thumbnail of user katherinem31
2 reviews
3 helpful votes
February 5th, 2016

I've ordered from this site twice in the last couple weeks (I placed another order because another site won't deliver my order with them until after valentines day). Shipping was very fast. Within 20 minutes of placing my order I received a notice that my items had shipped, which is absolutely crazy! I've never had that happen with any online order before! I ordered a pair of stockings, which fit but like to roll up on themselves, so I'll need to get a garter belt to help with that, but they're comfy. My second order was a babydoll, and I was nervous that it wouldn't fit because I'm right on the edge of being plus sized, but I ordered it in an XL after looking at their size chart and measuring myself. I received my package in 3 DAYS! I tried it on as soon as I received it, and it fits great! Cup size was is just a tad small, but otherwise I'm very happy with my order. Looks just like the picture too. Also got a free panty

Thumbnail of user jessl46
5 reviews
18 helpful votes
September 19th, 2016

I ordered from here for the first time about 2 weeks ago. I'm happy with my order and it arrived in about 3-4 days. Way faster than they estimated and faster than I expected.

Value
Shipping
Quality
Thumbnail of user sannyc
1 review
2 helpful votes
August 12th, 2014

I really love yandy. They have a big selection of lingerie, cheap prices, super fast shipping, I live in canada and it took about a week, was very happy. Also a free panty and nail file came with my order. My only complaint is I'd love to order shoes from them but they don't ship to canada. Hoping they do one day! Overall, would def recommend them.

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Hi Sanny Thank you for your review. We are working with to get shoes shipped internationally. However, I do not know if and when it will happen. We look forward to send your next order.

Thumbnail of user kassems
3 reviews
1 helpful vote
December 30th, 2016

Since I never purchased an item from Yandy I thought I would test it first before I put my faith in its purchase process. So I purchased a minidress. Since it was one item I also had to pay for shipping. When the item arrived and was pulled out of the bag it was in it was torn in three places and a couple of the straps were also ripped. When I contacted Yandy, their web site said either exchange or store credit. But I would have also had to pay for shipping back.

After I contacted Yandy, their customer service personnel were very good at making this error right. They both called and wrote an email and gave me a full refund to include the shipping costs.

Although I had a bad taste in my mouth from the initial purchase, Yandy customer service won me over and I would try this company again.

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Hi Kassem Thank you for understanding and allowing us to work the situation out with you.

Thumbnail of user stephg10
1 review
0 helpful votes
August 13th, 2015

I am happy with my purchase. Fast delivery and the quality of the material was good. Sizes are what they say they will be. Price was good too. Thank you yandy! I will continue to order my sexy lingerie from here =)

Thumbnail of user jenniferj65
2 reviews
5 helpful votes
November 28th, 2015

I LOVE the selection this site has. I had no problems with shipping (I paid for expedited) and my costume fit perfectly. I highly recommend this site. My only complaint is that I was offered a free item with my purchase and it was never sent. This is a small complaint because it was free after all, but it was disappointing.

Thumbnail of user laurenm17
1 review
0 helpful votes
June 20th, 2014

All of my lingerie came in right on time and it all fits perfectly! Thanks Yandy!

Thumbnail of user kikim1
Kiki M. – Yandy Rep

Hi Lauren Thank you for your feedback. We look for future order. Don't forget to use the discount in your package.

Thumbnail of user pattig6
1 review
1 helpful vote
October 27th, 2014

I ordered a nurse outfit for 38 bucks that includes shipping... I messed up the shipping address and i emailed Customer service... They asked got the correct info and had it sent to me that same day it was awesome... Customer service representative Ashley was very cool and awesome I'd give her a raise... The packaged came in extremely fast it took two days... What sucked was that it was waaaaay to short but I knew that was going to happen becuz I have a big booty... I already had a plan b I had a black skirt to put on top of the skirt piece it looked great... What I advice is to buy a bigger size... Other than that pretty good

Tip for consumers:
Buy a bigger size

Thumbnail of user rawanc
1 review
5 helpful votes
August 29th, 2014

I order a bridal panty and red stockings, and received a panty as a gift.
The red stockings were very good although their price was low. I would have needed to pay 5 times the price I paid if I had to get them from my country.
The bridal panty was of good quality, but the lace on its front needed stitching on the actual underwear, which I could do myself and is ok with me.
The gift panty I received was black although it appeared as pink on the picture, but this was also fine with me since it's a gift.
The shipping was relatively fast. I ordered it on August 3 and received it on 28th (Middle East). I am very happy because yandy ships to my country.
The overall experience was good, fast shipping, very acceptable quality. I will order from yandy again.

Service
Value
Shipping
Quality
Thumbnail of user kikim1
Kiki M. – Yandy Rep

Hi Rawan Thank you for your feedback. We offer 3 international shipping methods. We pride our selves on our selection and speed of shipping and delivery. Don't for get to use the discount card in your package on your next order.

Thumbnail of user allisonb27
1 review
1 helpful vote
August 23rd, 2013

I ordered off of amazon, and wanted to cancel my order and buy more products on the yandy.com website. They were so helpful and prompt when e-mailing and on the live chat they have on their website. I am so pleased. Now, I just have to wait for my order to come in. Looking to order from here in the future.

Thumbnail of user vanessam10
1 review
3 helpful votes
July 22nd, 2013

I bought a Viking deluxe costume and a few miscellaneous costume accessories from Yandy. True to what some of the other reviewers have said, the costumes do fit small and I was happy to have ordered a medium. I'm 5'6 and my measurements are 33-25-37. I usually wear a size 3/4 on the bottom and 2/3 on top. The medium size was a little big in the top but fit well around the waist and the skirt is perfect. I'm happy with the quality and look of the fake fur and the costume really does look like in the online photos. The only accessory I don't like is a pirate hat that looks very rectangular and has creases in it from being folded in the box. Everything else is great and I would definitely order costumes from this site again.

Thumbnail of user allisonl13
8 reviews
29 helpful votes
March 15th, 2013

This site has cute and sexy costumes and lingerie that are very reasonably priced. They have constant added sales and discounts. I got a couple outfits, and I was very happy with them.

Thumbnail of user thomasc2
1 review
1 helpful vote
December 12th, 2010

I ordered a sexy Christmas costume for my girlfriend and found the same one on several different sites. Yandy.com had the costume for about half the price of any other site I found. I placed my order and was offered a free pair of panties (which I accepted). I chose the least expensive (about $7) shipping option since there was no rush to get the costume. I received a tracking number for the order via e-mail in less than an hour, along with the link to use said number. I received my order in 2 days via USPS in perfect condition. The costume was everything advertised and the free panties were a nice add-on. She loved all of it. The only down side to ordering from this website was that they have a no return policy on their costumes. They are up front about this, so it wasn't a surprise. Make sure that you knw the right size though. I will definitely be ordering from there again.

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Lingerie, Free Shipping and Low Prices on the hottest sexy lingerie, costumes, swimwear, sexy clothes, lingerie costumes and more. Huge Selection. Safe secure and private shopping with free upgraded priority shipping.

Company Representative

Thumbnail of user kikim1
Kiki M.
Typically does not respond to reviews

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