Kassem S.

Do not purchase anything from sears or their master protective agreements for your products. I have been with them for 14 years and have had excellent service. This year has changed. I renewed my policy on 15 April 2021. They have lost my records, My products under warranty were missing from their records and they cannot be reached for repairs. They are doing repairs through 3rd party contractors who are incompetent as well as the incompetence of their staff at sears customer care services

Do not ever purchase anything from this site!
I have been ordering from this site for years and have always ordered the same thing and used the $100 to get free shipping. Now they want to charge you $10 because it evidently reached a ghostly weight that they now have to charge you. It defeats the purpose of ordering for free shipment.

Since I never purchased an item from Yandy I thought I would test it first before I put my faith in its purchase process. So I purchased a minidress. Since it was one item I also had to pay for shipping. When the item arrived and was pulled out of the bag it was in it was torn in three places and a couple of the straps were also ripped. When I contacted Yandy, their web site said either exchange or store credit. But I would have also had to pay for shipping back.

After I contacted Yandy, their customer service personnel were very good at making this error right. They both called and wrote an email and gave me a full refund to include the shipping costs.

Although I had a bad taste in my mouth from the initial purchase, Yandy customer service won me over and I would try this company again.