Z8Games

The support does not even communicate in a dialogue with you. It works like this:
1. You send a support ticket
2. They answer you
-CLOSED.
They always close the case after the first answer and say that you have to check your data or don't answer your ticket question at all but instead write a copy paste text. I am so disappointed!

Z8games is the publisher for Crossfire. Excellent game. Absolutely love it. Definitely you should try it out.

They lazy af, all they do is make money and careless for the costumers. When an issue or problem appears, they hide like rats!

This review is for CrossFire West the most:
If there was a 0 rating, i would give 0 gladly and sincerly, if you are familiar with Aeria Games, z8games is the same as Aeria games it doesn't care about anything but profit, a lot of hackers in the game ranked matches, even high ranks are using cheats and they do not get banned, their player base is all from egypt and like 90% of the players are wallers, cursing and bad words are normal there, all you see is turks cursing muslims and egyptians cursing your mother and family in their language and not all of them get banned but rarely you see one gets ban for that, they will ban you for no reason too if someone in discord with privileges to the live report discord channel and he report you, you will just get ban hammer without checking whatever you are cheating or no, GM's will not check the tickets either or bother checking the accounts suspensions tickets, they have a pre written replys to all the tickets and they just send it always and not bother checking, i have been banned 3 years ago for a xtcrap client error and they had an emergency update after it and they state that they are aware about the issue and they will work on it, until this moment they are saying i was cheating while all i did is just opening my account get disconnect from the server and relog to find myself banned, and they will ban you too for a chargeback that you didn't even make and ask you to pay back like x5 of the chargeback they want, they allow farming however if they catch you farming you will get banned and say you was using a BOT, they do not allow even recorded old videos of you playing some rooms, you can't prove them wrong in anyway, lately even some scrim youtubers and even a CFS egyptian player got banned, they don't do anything about the real hackers as many hackers are still playing and even they are reported like 2 months ago, they do not even bother checking as the NA server will die the same way as the EU server. Until now with all the money they got, they can't afford some decent servers, there's lag each weekend and at some random times the game is unplayable due the high ping and annoying hackers in the room and more $#*!.
A VIP weapon cost like 100$, i mean it's not csgo with large players base no a wide famous game, simply they are stealing money from idiots. And many idiots will say the opposite of what i said just crying and protecting the game, that aint working, stop sucking their $#*! and get real kids, this company is totally trash and not worth a $

1 thing i'd say: AVOID Z8GAMES, SAVE YOUR TIME AND MONEY

I think they purposely allow glitch hackers, speed hackers, wall hackers, and many other forms of hackers into the game in order to earn more revues from taking advantage of young consumers to purchase more z8 points, in order to try to fend of thier opponents that are hackers... as a fom of more armour and purchasing better weapons that have no effect during combat against these hackers... my two sons have spent over $1,200.00 each in this game and from the start the site has had hackers. Just recently my sons account was hacked into and some guns he had purchased were in fact sold off... a value of $800.00 cash alone.

I've been playing CF for a decade, absolutely love the game. The best low end, low storage FPS game especially with the upgraded graphics. The Chinese version is great but CF West is kind of trash, they copy the updates from Chinese version so updates are usually late, so if you want to know what new weapons are coming just read the news on Chinese version. Overall, still the best FPS I ever played. Only downside is the trash customer support, they don't care about customers at all, they just sit there and get payed to play games, I've sent loads of tickets either to help with gaming experience or report hacks, or just technical issues, and every time I just receive automated messages like they don't care at all. Might as well just pay me to do their job, pretty sure I have helped a lot more customers than they ever did with technical issues.

Overall great game recommended but don't expect help from support. Keep all your info to yourself and don't share them keep a copy of your game info, creating date, and first payment to the game it'll help in the long run. Messed up my first account because I don't have those info.