I've been playing CF for a decade, absolutely love the game. The best low end, low storage FPS game especially with the upgraded graphics. The Chinese version is great but CF West is kind of trash, they copy the updates from Chinese version so updates are usually late, so if you want to know what new weapons are coming just read the news on Chinese version. Overall, still the best FPS I ever played. Only downside is the trash customer support, they don't care about customers at all, they just sit there and get payed to play games, I've sent loads of tickets either to help with gaming experience or report hacks, or just technical issues, and every time I just receive automated messages like they don't care at all. Might as well just pay me to do their job, pretty sure I have helped a lot more customers than they ever did with technical issues.
Overall great game recommended but don't expect help from support. Keep all your info to yourself and don't share them keep a copy of your game info, creating date, and first payment to the game it'll help in the long run. Messed up my first account because I don't have those info.