• Ugg-snowboots

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Overview

Ugg-snowboots has a rating of 1.13 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ugg-snowboots most frequently mention customer service, and credit card problems. Ugg-snowboots ranks 60th among Uggs sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • At first they seem like an honest site selling Ugg Boots.
  • I contacted them through their customer service and never received a response.
How would you rate Ugg-snowboots?
Top Positive Review

“Scam! Fraud!”

Marisol P.
12/21/15

I only put 5 star so this can be seen. This company took my money and didn't send me any notice or boots. DONOT. Buy from this company. Bunch of thieves!

Top Critical Review

“DON'T BUY FROM THEM, SCAM, THEY TAKE YOUR MONEY AND YOU WILL NEVER GET ANYTHING”

Alla Y.
1/24/22

DON'T BUY FROM THEM, SCAM, THEY TAKE YOUR MONEY AND YOU WILL NEVER GET ANYTHING. I ORDERED BEFORE CHECKING, AND NEVER GOT ANYTHING, went on Paypal filed a claim, it said tracking number delivered. Gave me money back after I called FedEx and they told me that it was delivered to different address. I called back to PayPal and let them know that it was delivered to different address and PayPal gave me money back.

Reviews (32)

Rating

Timeframe

Other

Reviews that mention popular keywords

ugg boots (6) customer service (4) credit card company (3)
Thumbnail of user allay7
1 review
0 helpful votes
January 24th, 2022

DON'T BUY FROM THEM, SCAM, THEY TAKE YOUR MONEY AND YOU WILL NEVER GET ANYTHING. I ORDERED BEFORE CHECKING, AND NEVER GOT ANYTHING, went on Paypal filed a claim, it said tracking number delivered. Gave me money back after I called FedEx and they told me that it was delivered to different address. I called back to PayPal and let them know that it was delivered to different address and PayPal gave me money back.

Tip for consumers:
Don't buy, fraud.

Products used:
Uggs boots

Thumbnail of user leaa28
1 review
2 helpful votes
March 5th, 2019

I feel so foolish. Did not check them out until after the purchase. They will take your payment, then fail to ship the goods, or reply to emails (no phone number listed on their website).

Thumbnail of user laurenh159
1 review
5 helpful votes
January 15th, 2019

Obviously Google still gives them advertising space. I bought 2 boots. Was charged more than what it said. Have not received boots. I'm contacting my credit card company.

Thumbnail of user mayaa16
1 review
1 helpful vote
March 13th, 2019

Never received the boots. I've ordered in october and now in march i haven't no notices of that. I've never received the confirmation by email of the order and also i've never received shipping shipping information. The website no exists anymore and it's impossible to contact them. Orrible, they are fake. Only catch our money.

Thumbnail of user wendyh211
1 review
2 helpful votes
November 27th, 2018

I ordered UGGS and instead received a rubber cheap pair of flip flops with monkeys all over them. They were hideous! They offered me a 10% refund and told me to keep the flip flops instead. Customer service is TERRIBLE! This website and company is a SCAM

Thumbnail of user petrav6
1 review
1 helpful vote
February 22nd, 2017

Don't buy at that site!
Wrong and fake ugg delivered and contacting them is not possible.
Very bad experience!

Thumbnail of user dinap11
1 review
1 helpful vote
November 30th, 2018

Although I paid I did not get the bloody bootsThere must be somthing to be done. They can't get away with it

Thumbnail of user vivw2
1 review
8 helpful votes
January 25th, 2016

! ordered a pair of "UGG" boots from this company and they sent the wrong ones. On closer inspection the ones they sent were obviously fake, and made from some sort of man-made fabric. Do not buy from this company. There is no way of contacting them, no returns label and all the printing is in Chinese so there's no address to return them to. Btw,, I wore them one weekend in the cold weather and the soles wouldn't bend which made walking rather difficult!

Thumbnail of user johnd697
2 reviews
4 helpful votes
January 7th, 2017

Cheap, poorly made boots and will hack into your computer to steal data! DO NOT BUY! I will be reporting them to the Attorney General of my state.

Thumbnail of user denisea21
1 review
7 helpful votes
February 8th, 2016

I am so sad to have just found these reviews I spent 250.00 & bought 3 pairs of uggs on 1/31 I've sent 3 emails about tracking with no response & now the website is gone! Anyone no if we can ask our credit card company to dispute the charge? This sucks! I was thinking it was to good to be true next time I will listen to my gut!

Thumbnail of user christinef22
1 review
3 helpful votes
January 6th, 2016

FRAUD ALERT! This company is a FRAUD! Do NOT order! The site looked so legit. I thought I was getting a great deal on some UGGs, $95 instead of $220. It was just after Xmas so I thought it was a special sale. They just take your money. You don't get the boots. I don't understand how this site is still operating. Had to file claim & cancel my bank card. You can't even get an 800 number for this company, what's up with that? I can't... I'm embarrassed I made this purchase.

Thumbnail of user olas11
1 review
4 helpful votes
January 30th, 2016

Hi - dear customer! I was bought ugg boots like you from web. Snowboots-buy.com. They took money from my account more then should - cost 57.74 they charge me 61.85. Not tracking number, not respond for my massages, not boots! After 5 days I was called to my bank which is lloyds for customer line- explained what happens... After 2 days bank sent to my account full price refund! Then- if you have a problem with this company call to your bank, explain, tell it's a fake and good luck!

Tip for consumers:
:(

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertm1320
1 review
2 helpful votes
December 18th, 2018

I did not receive the boots I purchased. I sent emails to get in contact with someone but instead I was blocked from logging in

Thumbnail of user lukea17
2 reviews
9 helpful votes
February 8th, 2016

SCAM! I bought from snowboot-buy.com. I should've know to not trust a website with a dash in the address, plus the customer service address is a gmail account! Doh! Now the site is gone. Hopefully getting money back from credit card company due to not receiving goods, or receiving counterfeit goods. But I have to wait a month from ordering to claim. I wish I had checked and found this before buying! Thought I was getting good deal for wife's birthday present.

Thumbnail of user susang90
1 review
4 helpful votes
January 15th, 2016

I ordered a pair of Uggs from them I then got a email stating something was shipping from China and then I checked my credit card account to find out that they charged more than what was advertised so I had to cancel my credit card trying to reach this company snowboot.eu. And they took down the site Thank goodness for that better off to go to a store for the uggs

Thumbnail of user ariannev
1 review
6 helpful votes
February 5th, 2016

The website looked authentic. 'Scamadviser' gave the website and company (out of California) a thumbs-up. After 3 weeks I received the wrong pair of boots that didn't look authentic at all, sent from an address in Shanghai. The customer-service link is broken and the website address changed (snowboot-buy). I have not heard from them.

Do not buy from this site. They're a scam. 0 star rating if it would let me. I had to give it one star rating in order to submit the review. It is what the 1 star rating means: Doesn't get any worse than this. Stay away!

Thumbnail of user biancav5
1 review
4 helpful votes
February 8th, 2016

Do not order from this website. It is a total scam. I ordered a pair of ugg boots, Patton, received them a over a month later and they were cheap and fake. Also, not what I ordered. I contacted them through their customer service and never received a response. Going to take it up with my bank as they will have more recourse ability than me. Not sure what they can do about it. Also, I would suggest that everyone who has been ripped off to list this site on every available page including social media. It is so much principle to me that I am going to pay to place and add in my local news which is Atlanta and LA about them.

Thumbnail of user paulas219
2 reviews
1 helpful vote
December 26th, 2018

I purchase 2 pair of Uggs... Never received them... This company is a fraud... NO NOT ORDER FROM THIS COMPANY!

Thumbnail of user marisolp2
1 review
6 helpful votes
December 21st, 2015

I only put 5 star so this can be seen. This company took my money and didn't send me any notice or boots. DONOT. Buy from this company. Bunch of thieves!

Thumbnail of user yoy22
1 review
3 helpful votes
February 2nd, 2017

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Thumbnail of user rachelh85
1 review
2 helpful votes
December 14th, 2016

Bought and received fake Uggs. They used regular mail and were slow to ship from China. Do not trust trust this company

Thumbnail of user carlas19
1 review
19 helpful votes
December 17th, 2014

I was taken as well. I spent $217.00 for my daughters and I sent an email asking where they were, and got an email from "customer service" giving me a tracking number. But the tracking number is invalid. When i emailed them back and told them the tracking was invalid and this seems fishy to me and i would like a refund. I have not received a response back. I have emailed them 3 more times and nothing. I am so disgusted because the site had the actual UGG Australia company name.

Thumbnail of user jasonh111
3 reviews
7 helpful votes
January 6th, 2016

Yep! Just spend $130 on a pair of fake UGG boots. I guess I should have done some research first. What a waste of money. I will never buy boots online again. It is amazing this site is still on the internet.

Thumbnail of user michelleb127
1 review
15 helpful votes
October 9th, 2015

I have always wanted ugg boots thought it was real you are telling me its fake i am so gutted ive had money of my 93 year old nan and niece all wanted some, i have no way in paying them back what am i going to do cant face them

Thumbnail of user ninetyninea1
1 review
3 helpful votes
February 1st, 2016

Boots delivered 6 weeks late. They are fake, and a poor imitation at that. Complete scam. DO NOT BUY FROM HERE!

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