
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TradeCarView has a rating of 2 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. TradeCarView ranks 403rd among Used Cars sites.
We monitor reviews for authenticity
Here are some tips to avoid getting scammed by those little rascals on TC-V
1) Always ask for an auction sheet.
Fact: Most cars listed there are bought at auction and will give you a good items of the condition of the car. If you do not speak Japanese you can use google translate to assist you with translating the auction sheet. Some may not have an auction sheet as the vehicle may have been purchased privately, If so move to tip #2.
2) Always, always and always ASK FOR THE VEHICLE EXPORT CERTIFICATE.
This is an official document issued for all vehicles that are to be exported from japan. If includes the correct vehicle vin / chassis number, along with the correct mileage of the vehicle. In my case those scammers deliberately covered up the mileage on the document before sending me photos of the export certificate and i was completely unaware of this until it was too late. So ensure that the document has all these details. I have attached a photo of and example of an export certificate. I have highlighted in red the chassis number of the vehicle and in green the mileage of the vehicle. The mileage at the top will be the most recent mileage.
3) Request many photos
Request as many photos as possible. Some sellers tend to display very dull photos on their listings to hide details of the vehicle, If there isn't enough photos ask them to take more photos and email them to you. Photos of font, rear, sides and the under body of the vehicle as many of those vehicle may have rust on the under body so the sellers will neglect to take a photo of the under body of the vehicle. In my case, they had about 6 photos and they deliberately did not photo the front windshield to hide the large crack.
I hope this helps you all. Best of luck.
I purchased a vehicle from tradecarview (TC-V) under the seller Carnival Co LTD, and it was one of my worst experiences ever. I suggest to stay far away from them.
First off they roll back the odometer and advertise fake odometer readings. I could the odometer reading was incorrect because the forget to remove the service history book from the vehicle. On looking through the service history it said that the vehicle had 130,000km on last service, which they claim that the vehicle had 60,000km. And it doesn't make sense to complain as it will just fall on deaf ears. TC-V advertises payment protection, and they never live up to this claim. Whatever the seller says they will agree with them and later on will tell you that they are not liable to make the seller offer a refund for false advertising.
When I questioned the company about the condition of the vehicle, they said everything is great high quality vehicle. But never mentioned that the windshield had a large crack. They purposefully take photos at certain angles to hide damage on the vehicle. When I received the vehicle I opened a complaint to the buyer about the windshield. They said they cannot do anything about it because it did not leave Japan with a crack (liars). And TC-V just agreed with them, saying oh the seller said it didn't leave with a crack so then it must be true. The nerve of these people.
TC-V just copies and paste the same response to you over and over again no matter what you say.
Below is the message they continually sent to me over and over again and never stepped in to make a difference.
"Dear sir
Thank you for your message.
Regarding to your request, only the seller can take prompt action for you.
As we checked, you have already sent a message to the seller.
Please wait for their reply patiently.
We are sorry but sellers cannot see messages addressed to Customer Support.
If there is no response from the seller in a timely manner, please let us know for assistance.
Kind Regards,
Customer Support"
You have been warned, stay far away from tradecarview / TC-V.
I purchased a Nissan Skyline from Gemmy Trading LLC. Trevor seemed ok, but then I found out the car had damaged in few areas which he did not inform me. Since he already had the deposit, he refused to send a refund. Furthermore, his company performed maintenance service on the car and it was not done correctly. Upon receiving the car, I had to repay for the services again. Very disappointed.
I have got 2 cars from tradecarview at different times first car was a 1991 crown had gearbox probs was not happy few years after i went for a 1999 cresta with very low miles car is 99 percent perfect so its a risk i will agree but i would look at the reviews of the seller first they are some good sellers but so many very bad ones
Hello I want that you can send me car and after selling it I will pay you! We have to put confiance!
Let us make this deal
I don't know what all the bad reviews are all about., I have bought many cars from various dealers on tradecarview I have never got a bad car in fact some of the best car deals I have ever made have come from Japan through tradecarview
Use Tradecarview.com If you want your money to disappear and become a slave of your own decisions forever.
I have been a victim and was never assisted, I lost my money to their raw deals. They are not to be trusted.
IAM ASKING EVERYONE NOT TO MAKE ANY DEALS WITH TRADECARVIEW, YOU WILL BE DISSAPPOINTED FOR THE REST OF YOUR LIFE.
They have sent a damaged car when they guaranteed Warrant of Fitness in New Zealand. Even inspection gave it a clean chit. My Compliance Center says they havd never seen such a rusted vehicle in the past. Most probably it was tsunami damaged vehicle.
Numerous emails and every time I was asked to fill in complaint form on the portal. No action was taken by them and stopped even replying afterwards. Phoned them few times. Every time a new operator whose english was extremely poor making you frustrated. They simply repeat their sentence to complaint on the sites form. I followed the cause for almost 8 months. Then had to give up as it was claiming my peace. THEY ARE CHEATS.
For those of you who want to or would like to use TRADE CAR VIEW, BE WARNED. YOU SHOULD READ THIS WEB SIDE AND PLEASE DO NOT USE AS THEY ARE NOT TO BE TRUSTED, THESE ARE THE STRONGEST TERMS, I CAN POSSIBLY USE. PLEASE, PLEASE
I bought a Toyota Crown off tradecarview auction website, from the seller car light corporation, the car is not getting registered in UK because the export certificate has been altered from the standard as the car was registered as a commercial vehicle in japan and it has to be modified for this purpose from the new, the ministry or transport has removed its classification and specification number from the certificate, These numbers are needed for a car to go through IVA testing in UK before registration, I contacted car light corporation and tradecarview many times to offer a solution as these details were missing from the advertisement but they newer offered any solution, also the car needed new tires and engine oil leak sorting out before going through MOT, unfortunately this website serves in favor of fraudulent sellers as it gets their charges from them and don't bother about the buyer at all, I thing we should try to boycott this website till they change their operation strategy.
In Png alot of people have had their import vehicles purchased through this site breakdown only after a few months of use.
Collect my Car from Southampton Docks. Door Trim was damaged paint scraped off the plastic moulding the fill length of the car, Scrapes marks on rear bumper, Gear Knob and radio volume button is missing. All the faults were not mentioned in the car advertising.
I have tried to contact them via their EMAIL system which worked before taking delivery of the car. They no longer reply too.
I was informed the car had been shipped in June and on inquiry on documents not received the car was only shipped in July.
I bought my Xtrail thru Prosper. Prosper made rate by themself. But the rate is wrong. They changed all millege as low as. I found it thru cancellation paper. Then they say" Soory^^"
All the mileage on Prosper might be changed. Dont buy it there. You will cry...
If you doubt... go to the site, then ask them the cancellation paper. You will get it
I award nine in a scale of one to ten. I bought a car from ZEST company the transactions were fast, shipment even faster. When I received my car the interior was clean, the exterior no dent at all. Thank you Yoshi of ZEST in Tradecarview.
I have used tradecarview payment service a few weeks ago to import a car to Kenya. After I wired the money to their bank account, though my bank gave me a firm confirmation that the transaction was completed, trade car view Kenya did not see the money for many days. I had to call their bank in Muthaiga twice and follow up every day, four days latter, they confirmed me over the phone they've seen the money. For them to confirm the money reception to the seller, it was a nightmare and endless waiting time. I'm writing this review while the seller still does not have the confirmation of the money recived by carview, hopefully with more follow ups and phone calls, there might be a slight change.
From my experience, it is a small bunch of Japanese people who have found a way to rip people off. Generally the Japanese are known for their politeness. But when I call them it is the same 3 people who answer in the rudest possible way. Are they linked to some fraudulent companies and extorting money from innocent people? Well, time will tell. Japanese authorities are smart. If they get caught, that will will be for good.
I have to agree 100% with the other reviewers. The site owners need to better screen the sellers or the site is useless. These small no name sites are DANGEROUS! Stick with the big names like carsdirect and the other ones you see on TV at least they are reputable.
This website is a complete rip off, they advertise to have carefully selected the sellers but it is absolutely not the case. I used a company reccommended by them called 41 export inc but turns out they are crooks. Their customer service is non existant! DO NOT USE THIS SITE