• Tidestore

Overview

Tidestore has a rating of 4.1 stars from 525 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tidestore most frequently mention customer service, good quality, and beautiful dress. Tidestore ranks 8th among Wholesale Clothing sites.

  • Service
    129
  • Value
    131
  • Shipping
    140
  • Returns
    81
  • Quality
    140
7
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What reviewers want you to know

Positive highlights

  • What's more, It has fast international shipping, the customer service is good, too!

Critical highlights

No critical highlights yet

How would you rate Tidestore?
Top Positive Review

“More”

Lewis K.
6/17/19

We ordered more than 1 item and we received the same description mention on tidestore.The products' quality was very good. I have heard about them from many of my friends when I tried I was sure that I did the right decision. Thank you for the good work and the opportunity to experience such an amazing service. I recommend it to everyone

Top Critical Review

“Still waiting”

Krystal S.
4/19/16

I ordered some items about three weeks ago and even paid extra to have them back with 2-5 days (39.86) for an event I had coming up. I did not get them back within that time. I emailed them they kept sending me a emailing asking me if I could wait a little longer. And three weeks later still haven't got anything. I don't care if it is in China it doesn't take that long to mail anything. Ridiculous!

Reviews (525)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46)
Thumbnail of user lewisk30
2 reviews
9 helpful votes
June 17th, 2019

We ordered more than 1 item and we received the same description mention on tidestore.The products' quality was very good. I have heard about them from many of my friends when I tried I was sure that I did the right decision.
Thank you for the good work and the opportunity to experience such an amazing service. I recommend it to everyone

Thumbnail of user kanzuk
1 review
0 helpful votes
May 3rd, 2015

I like tidestore, the problem is that you have to follow up, you should know your customer more.

Thumbnail of user rosep61
1 review
0 helpful votes
June 14th, 2017

: I received both my items at an awesome discounted price... A pair of sunglasses and a scarf set. I love them! I received them promptly and was pleasantly surprised when they came packed in an adorable felt case that looks like a huge envelope. This was such a cute touch and it can be used from a casual clutch or a nice case to keep paperwork in. Great job tidestore! I will definitely recommend you to others as well as continue ordering from you... Thanks again!

Thumbnail of user stellac31
3 reviews
2 helpful votes
June 10th, 2019

Once again, I'm taking time to praise this page. I am happy again. In addition to quality and price, I want to point out quick delivery and expected order. What you order is what you get. Also thanks to the friendly staff. Always the best <3

Thumbnail of user gwenaell
1 review
2 helpful votes
December 4th, 2014

I love how the dress hugged and flattered my figure. Looking lovely and sexy on your wedding is possible with Tidestore. Plus, you don't have to spend much too. Now that is cool!

Value
Shipping
Quality
Thumbnail of user aaronm239
2 reviews
3 helpful votes
June 13th, 2019

In fact, I was always worried on my dress ordered from tidestore because i read some negative reviews and also very worried on my dress. But yesterday, I got it. I'm so happy. The dress is not so bad 90% similar with the pic and I LOVE IT.

Thumbnail of user zerahgracet
1 review
0 helpful votes
April 13th, 2015

Its just awesome site, i really like it, its cheap and of good quality. This is my best store to shop in.

Thumbnail of user cobyf
2 reviews
17 helpful votes
June 22nd, 2019

I love Tidestore. They have such great deals on trendy pieces. With them, I don't have to break the bank to look good. Every time I order from them, I am always satisfied.

Thumbnail of user anthonyv39
1 review
0 helpful votes
July 21st, 2017

Just rec'd my cardigan after placing my order a few days ago. I am very please with it. It looks just as beautiful as in the picture and it fit me perfectly. It certainly does make a statement for sure!
Thank you seller for doing such a good job not only with the quality of the product but also for shipping it to me my so fast. Can't wait to wear it!

Thumbnail of user tracya56
1 review
1 helpful vote
July 23rd, 2017

Love tidestore!
First time to buy dress here and im so satisfied. Great quality and excellent service. Maybe ill recommend my friends here. I think the next time Id order in advance or choose a faster shipping.

Thumbnail of user subhashd
1 review
1 helpful vote
January 11th, 2017

I ordered two overcoats and got them in two weeks. The packing was neat. The overcoats were perfect fit. I loved the fabric and soft touch of these two overcoats! Amazing quality, excellent stitching and looks very stylish! The one thing I would especially like to mention is that the buttons and zippers are of excellent quality! I get so many complements! I am looking for some stylish bags and have seen the collection on tidestore.com. Ready for my next purchase!

Thumbnail of user krystals12
1 review
9 helpful votes
April 19th, 2016

I ordered some items about three weeks ago and even paid extra to have them back with 2-5 days (39.86) for an event I had coming up. I did not get them back within that time. I emailed them they kept sending me a emailing asking me if I could wait a little longer. And three weeks later still haven't got anything. I don't care if it is in China it doesn't take that long to mail anything. Ridiculous!

Thumbnail of user fuyuny
Meg L. – Tidestore Rep

Dear Krystal,
We are so sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to help you? Thanks. Any other questions, you could also send emails to reviews@tidestore.com or service@tidestore.com.
Have a nice day.
Tidestore

Thumbnail of user parisa12
1 review
2 helpful votes
July 29th, 2017

Hi,

I ordered many orders and paid about $ 240 and so far almost 3 weeks, out of 10 items, I received only 6 items in 3 different packages. The quality is really bad and sizes are completely off like 3XL is equivalent of medium!

I sent several emailed to Tidestore but received no response. I regret I ordered items there.
BE CAUTIOUS!

Thumbnail of user fuyuny
Meg L. – Tidestore Rep

Dear customer,
Really so sorry for your unhappy shopping experience on our website and our customer service has been dealing with this problem and please pay attention to your email box. Thanks for your cooperation.

Tidestore

Thumbnail of user judiths73
2 reviews
0 helpful votes
June 8th, 2017

Wow tidestore! The service you are giving is truly remarkable! My order was delivered on time as well as a friend of mine who suggested this site. I now believe in her. Truly amazed!

Thumbnail of user julyav
4 reviews
2 helpful votes
October 29th, 2014

I got my refund at last. Thank you very much! Great Service!
I will read the size details carefully next time!

Service
Value
Shipping
Quality
Thumbnail of user juanr26
1 review
0 helpful votes
April 18th, 2015

Recently bought a few items on tidestore. I shopped beautiful Kate Spade dress black and white. Payment and shipping was perfect.

Thumbnail of user bethg24
1 review
0 helpful votes
February 24th, 2016

Beautiful dress, can't wait to wear it for my reception. I ordered this nervously, wasn't sure if it would look quality, but it looks fabulous. It also came incredibly quickly. I will need to get it taken in a bit, ordered a size 4 which I thought would be tight, but it seems to run a little bigger than I thought. Well made, beautiful fabric, I will definitely be purchasing more items from here. Very satisfied.

Thumbnail of user deborahd35
1 review
12 helpful votes
May 7th, 2016

If I could give this a MINUS 5 Stars I would... sent a pair of sunglasses, nothing like the ones I ordered in the picture of the website and would not let me return or replace, and a blouse that had a giant hole under the arm in material that was so cheap I literally threw it in the garbage. There are some legitimate, quality sites to order off of with products from China, but this is not one of them.

Thumbnail of user fuyuny
Meg L. – Tidestore Rep

Dear Deborah,
So sorry to hear that you had some problems about your order. Could you please let me know your order number so that I could be able to help you? Thank you. Any other questions, please feel free to let us know at reviews@tidestore.com.
Have a good day.
Tidestore

Thumbnail of user addisons17
1 review
1 helpful vote
December 19th, 2016

Don't waste your time. I bought a few dresses from tidestore.com and set to return as they weren't good quality and one of them was the wrong product. It's been over 3 weeks however nobody is picking my call or respondent my emails. Beware! Do not buy anything from here.
But the representative helps me a lot, thank you for your service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user fuyuny
Meg L. – Tidestore Rep

Hi,
So sorry to hear that you had some problems regarding to your order. I've just checked our system and found your order. Please note that our representative would email you and resolve your problems, please kindly pay attention to your registered email box, thank you. Any other questions, please feel free to let me know at reviews@tidestore.com. Have a lovely day.

Thumbnail of user dennism58
7 reviews
7 helpful votes
March 3rd, 2017

Tidestore has come up the best platform for fashion clothes. My first shopping came with a complete piece of nice surprise that will make me buy again.

Thumbnail of user irinav3
1 review
17 helpful votes
May 19th, 2016

Haven't got my dress for over half a month and I need it next week for my upcoming party.
I would like to confirm where it is now. If someone could kindly email me, I would be more appreciated.
Thank you.

Thumbnail of user samntham
1 review
0 helpful votes
April 26th, 2015

Tidestore got:
Great communication
Very fast
Their items are of high quality as it has been described.

Thumbnail of user richb25
1 review
0 helpful votes
April 17th, 2015

So excited to explore nice suits like the trench coat soon. For the coat, well, tidestore did not let me down again. They are really serious.

Thumbnail of user ismaelk4
1 review
0 helpful votes
April 19th, 2015

Our son found an engagement ring that he loved but was very expensive. We did some shopping around and found Tidestore company. I gave them a phone call and the person I talked with was very knowledgeable and was able to make us an exact ring for almost half the price. In every step, they kept us informed with emails, pictures, and progress. I highly recommend this company and will not hesitate to use them again when the need arises.

Thumbnail of user jenieskalpwy
1 review
0 helpful votes
August 29th, 2014

I am so happy that i bought a satisfying dress. The material and quality of the dress is good. Most important, it arrived five days before expected.

Service
Value
Shipping
Returns
Quality

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From the business

Tidestore.com is an online quality fashion clothing store offering trendy clothes for women and men. Cheap wholesale clothes but great quality! Shop now!

Company Representative

Thumbnail of user fuyuny
Meg L.

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