• StyleWe

StyleWe

Ratings On Other Platforms

Trustpilot
3.5 / 5
Better Business Bureau
1.2 / 5
Reviews.io
1.1 / 5

Overview

StyleWe has a rating of 3.6 stars from 5,206 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 17th among Women's Clothing sites.

  • Quality
    1689

Proactively asks for customer feedback

This company responds to reviews on average within 18 hours

Positive reviews (last 12 months): 64.2%
Positive
372
Neutral
53
Negative
154

Instant Feedback

44,972 reviews

271
See all photos

What reviewers want you to know

Positive highlights

  • Customer service has really improved in recent months.
  • This is my first time shopping at this online boutique and so far I am really satisfied with the shopping experience.

Critical highlights

  • It kept dumping me into the return policy page instead of letting me submit a return request.
  • STYLEWE, if you want me to stop giving poor reviews - SEND ME THE CALIFORNIA RETURN LABEL WITHOUT HOLDING IT RANSOM.
How would you rate StyleWe?
Top Positive Review

“Wow!”

Judith K.
4/29/24

Wow! I love shopping for dresses and matching pumps. The dresses are really made of excellent fabric. Since finding this site, after my husband has ordered me so many surprises from this site because he loves the affordability compared to places he use to shop. I adore all of the variety of options along with the bold colors. I will continue to encourage my husband to purchase items from this site. He has extremely great taste when it comes to fashion and dressing my body style.

Top Critical Review

“Disappointed in Dealings with Stylewe”

Anna Q.
1/9/24

Insufficient information received after payment and confirmation of order. No updates received. The item was lost but without continuous communication this was not readily determined. The occasion for which I ordered the dress more than one month in advance was completely missed. On arrival there was even more disappointment. The fabric colour is like the photo but the style is not quite right and it is difficult to assemble and fit.

Reviews (5,206)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (887) return policy (221) shopping experience (1144) return label (110) store credit (72) return address (81) clothing store (62) quality clothing (193)
Thumbnail of user goldiea4
1 review
0 helpful votes
May 16th, 2021

Very satisfied with my new clothes and fast online service. Email communication regarding my questions was good, excellent design, will reorder.

Thumbnail of user dianas1296
1 review
1 helpful vote
October 18th, 2022
Verified purchase

Easy shopping i hope everything fits. I made sure to check the guide on every item so we will see. Looks good so far.

Reason I chose this business:

The pictures looked like good quality merchandise.

Quality
Thumbnail of user ashleyu63
1 review
2 helpful votes
October 16th, 2021

The dresses were as shown in the photo on the website. Happy with the price. Excellent fit. Reasonable delivery time considering Covid heists everywhere. Thanks to the team at this online boutique for making the experience hassle-free. Much appreciated. Good service.

Thumbnail of user coihuew1
1 review
0 helpful votes
July 27th, 2020

I have bought products here twice. Both times, the products came well packaged and shipping took approximately 2 weeks in total. No problems, the dresses were as described

Thumbnail of user elizabethi837
1 review
0 helpful votes
April 15th, 2024
Verified purchase
• Updated review

The item did not meet my expectations. I returned on January 10,2024 for a full reimbursement and still have received my refund. Horrible customer service.

Requested a refund. Still waiting.

Service
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,

Thank you for your feedback on Sitejabber! We sincerely apologize for any confusion or inconvenience caused by the item not meeting your expectation and the deleyed refund.

We regret that the item you received did not meet your expectations and sincerely appreciate your feedback. We are always striving to optimize our merchandise to ensure our customers have a satisfying shopping experience.

Regarding your question about returning your item for a refund, we would like to clarify that we recently discovered that the processing of your return package was delayed due to it being held by the US Postal Service. In fact, we have not yet received your return package. However, considering this situation, we have negotiated with you on chat to offer you a refund and we are pleased to inform you that this refund has been successfully issued. We recommend that you check the original payment account to ensure that you have received your refund.

If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.

Thank you again for your feedback and rest assured that we will continue to strive to improve our customer service to ensure that you and our other customers have the best possible shopping experience.

Best regard,
Hailee
StyleWe

Good Reviews
January 3rd, 2024
Verified site experience
• Previous review
Thumbnail of user annaq660
1 review
1 helpful vote
January 9th, 2024
Verified purchase
• Updated review

Insufficient information received after payment and confirmation of order. No updates received. The item was lost but without continuous communication this was not readily determined. The occasion for which I ordered the dress more than one month in advance was completely missed.
On arrival there was even more disappointment. The fabric colour is like the photo but the style is not quite right and it is difficult to assemble and fit.

agent was professional. Felt that I would have received express service as a

Reason I chose this business:

Because the styles were more in keeping with what I wanted, more tropical, nicer colours, elegant styles for evening wear in a tropical climate

Reason I chose this product:

Love the colour and the style

Service
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Dear Customer,
Thank you for bringing the issue regarding your recent order to our attention. We sincerely apologize for any confusion or inconvenience caused.

We are deeply sorry for making you wait so long, and apologize for any inconvenience caused by not receiving the shipment notification.

Please note that after your product has been shipped, our system will automatically send a shipment notification to the email address provided at the time of purchase. This email will contain important information about your order or product, such as the shipping date and estimated delivery time.

There will also be notifications of pick up/out for delivery/delivery status. We also recommend customer track USPS parcel in their official website, and subscribe to the carrier's notification, which will provide more details.
Upon checking, after we were contacted by you in 28th Nov, the lost dress has been reshipped in 1st Dec and a new shipping number should have been sent to your email when it's shipped out. We are glad that you finally received it successfully.

Sorry you are not satisfied with the item. We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers.
If you need any assistance on return/refund, please feel free to contact us by chat for quick response or by email at services@stylewe.com. By email we will reply to you within 24 hours.
Items can be returned within 30 days from the final delivery date (except for final sale items, accessories, bags, underwears and swimwear).
For the return policy, you can check it here: https://stylewe.com/information/return-policy

Again, thank you for reaching out to us on Sitejabber. We apologize for any confusion or disappointment you may have experienced. We value your feedback and appreciate your understanding.

Best regard,
Louisa
STYLEWE

Straightforward
November 4th, 2023
Verified site experience
• Previous review
Reason I chose this product:

Love the colour and the style

Thumbnail of user sushd2
3 reviews
41 helpful votes
March 10th, 2023

Do not waste your money on this, photos look very nice, but they are nothing like in photo. I ordered dresses and pants which mentioned US size small, I usually wear US 4-6, when i wore them they are very big to be US 4-6. Quality is very bad as well for the money you pay. They do not have free returns so international shipping back costs around 50 GBP from London. So be careful while ordering and I would definitely suggest you to stay away to save pain.

Products used:
Sweaters, Dresses, Pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user missw50
Miss W. – StyleWe Rep

Please accept our sincere apologies for any inconvenience caused.
We sincerely apologize for any inconvenience you have experienced. At Stylewe, we prioritize customer satisfaction and anything less than ensuring you are happy is not acceptable, and we will continue to improve the quality of our products and services to meet our customer's needs.
If there is anything we can do to further remedy this situation, please do not hesitate to contact us and we will reach you at the soonest. Hoping for your kind understanding.

Thumbnail of user sharonw1384
1 review
0 helpful votes
September 20th, 2021

It was fantastic to discover this boutique on the internet, finally normal and youth clothes in my size. Goodbye t-shirts, goodbye patterned old woman. Long live curvy fashion.

Thumbnail of user angiek100
1 review
0 helpful votes
July 6th, 2020

The website is very easy to navigate, it has a fast delivery time and quality clothing for every occasion. Check all of my online shopping boxes. Thank you very much for my new coat.

Thumbnail of user josephinef53
2 reviews
0 helpful votes
January 17th, 2024
Verified purchase
• Updated review

I received order and 4 out of 5 items did not fit. Initiated return. It's been 3 weeks and I had to contact them. Was told problem with delivery. Nothing has been communicated and nothing resolved now since receiving order on Dec 11,2023 and returning it on December 26,2023. Better communication would be necessary to retain customers.

Still waiting to hear from Support about my Refund.

Reason I chose this business:

Massive selection.

Reason I chose this product:

Specials events over the holidays & good prices.

Service
Quality
Pretty good surfing through pages but page glitches...
December 11th, 2023
Verified site experience
• Previous review

Pretty good surfing through pages but page glitches sometimes.

Reason I chose this product:

Special events over the holidays

Thumbnail of user pilarn5
1 review
0 helpful votes
February 9th, 2022

This website has excellent products, low prices, clothing sizes from small to large, garments of different colors, it also has accessories.

Thumbnail of user wagirah
1 review
11 helpful votes
February 23rd, 2022

Amazing internet experience. I had some confusion with my order, but customer service was friendly, fast, and a comfortable process. Shipping was also surprisingly fast. I'm a high-quality snob so I hate shopping online because you never know what you're going to get. However, my dress did not disappoint. I recommend this online boutique to anyone.

Thumbnail of user mariak800
1 review
0 helpful votes
October 2nd, 2021

I was so nervous about getting my dress online. I thought it would look nothing like the original image. But they did a good job on this website, thanks

Thumbnail of user alexandras280
1 review
3 helpful votes
December 13th, 2021

I have made several orders on this website and everything is always perfect. The very good website to browse and buy clothes. The only thing that among so many products and so handsome costs a little to choose, I definitely love it. Above all, they have a lot of professionalism and fashionable styles, thank you very much for everything.

Thumbnail of user racham1
1 review
0 helpful votes
August 10th, 2020

I have been shopping here since 2018 and my love for the site has only grown! Their customer service, as well as the wide range of clothing (and other accessories) on the site, has only gotten better over the years. Highly recommended, especially for its affordability, reviews, and a wide range of amazing modern styles.

Thumbnail of user ruthc657
3 reviews
0 helpful votes
March 22nd, 2023
Verified purchase
• Updated review

The sweater I bought was gorgeous and of very fine quality. The only issue was that when I tried to track the product, the trail went cold before the carrier picked it up so that I had no idea if the item had actually been picked up for delivery or not. I'd actually written it off and was surprised when it arrived.

So glad it did. It is absolutely perfect.

Reason I chose this business:

I'm a performer and I appreciate the unusual and artsy designs.

Reason I chose this product:

I chose this particular hi-lo sweater because it was sophisticated, graceful and seemed perfect for performing. I was not disappointed.

Quality
Couldn't be easier
February 19th, 2023
Verified site experience
• Previous review

Couldn't be easier. I just wish shipping wasn't so much!

Reason I chose this business:

Your designs are unusual; I like that.

Thumbnail of user faithp43
1 review
0 helpful votes
October 31st, 2020

I bought some sandals in this online store, they are quite comfortable, beautifully designed, excellent quality both in material and shipping.

Thumbnail of user gailb721
2 reviews
0 helpful votes
August 30th, 2023
Verified purchase
• Updated review

Great styles and size selections; however, some items might not be available. Customer service staff will work to rectify the situation and issue credit in a timely manner.

Great experience. Customer service reps communicated responsively and worked quickly with to address my concerns.

Reason I chose this business:

Beautiful fashion selections

Reason I chose this product:

I like product selection; very stylish.

Service
Quality
Great styles and size selections
July 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Beautiful fashion selections

Thumbnail of user salomea8
1 review
0 helpful votes
September 6th, 2021

They always compliment me on all the clothes in my closet. I sincerely appreciate your website where I have bought most of my clothes, the best advice is that if you buy something like a tight dress or a shirt with straight bands, it is better to order a larger size, so that everything is more fluid or can be fixed.

Thumbnail of user trendiconnextions
1 review
0 helpful votes
August 6th, 2023

This plastic like material they are using really sucks. I am thinking the material is really cheap. The pictures give an entirely different look, but once your item arrives it looks cheap and the material looks like some kind of plastic stuff. I hate it. I just ordered my last item. I will not take any more chances with this fiberglass material they are using.

Tip for consumers:
get better material to use. Quit being cheap

Products used:
2 shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user isabelt54
1 review
0 helpful votes
May 25th, 2021

The online experience exceeded my expectations in all categories. I've been looking at some formal event dresses that are so cute.

Thumbnail of user omairal
1 review
2 helpful votes
March 4th, 2022

Shipping is a bit slow. But other than that, everything is perfect on this clothing website. Excellent and very fast customer service.

Thumbnail of user miriamr118
1 review
0 helpful votes
December 1st, 2021

This online boutique has incredible customer service. They treated me with respect when I wrote to them and my purchases were always on time and perfect. Besides getting a great price, they treated me very well. I'm always looking for good deals and this website has great options for buying clothes.

Thumbnail of user raquelj26
1 review
0 helpful votes
June 16th, 2021

I really like your speed to send the clothes from this website, my experience in general was very good. Also, I support this online clothing store by having a wide variety of sizes and styles.

Thumbnail of user dannys354
1 review
0 helpful votes
October 1st, 2021

My online clothing order here is exactly what I expected and they work very well. Good product. I would encourage anyone to buy them.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.

By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.

Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.

We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.

We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.

We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.

Company Representative

Thumbnail of user missw50
Miss W.
Typically responds within 18 hours

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