LTD Commodities

Made a small order from this company, first time ever. I should have read the reviews first. Made the order at the end of last month. Did not hear anything from the company about the item being shipped, so I did a chat with CS. Was told the item will ship that day. Went on to check status and they moved the purchase date to that day, so they think they can get out of shipping the item when they said they would. Seriously. DO NOT spend your money here, I have doubts I will even get my little order at all.

This is probably the worst company I have ever had to deal with in my entire life! Stole from my bank account, unauthorized. Sent the wrong merchandise. Refuse to send a shipping label! Two weeks before Christmas they double charged our account. You try and contact somebody on the phone and they give you a run around. They are based out of Illinois so I should have expected foul Play to begin with but my wife was the one that placed the order. Their CEO is nonexistent!

We sold product to LTD for years. They used to be an honorable customer. Now, under new ownership they refuse to pay any of our manufacturers. They won't even reply to our repeated requests for payment with a plan. Sr Management hides behind their employees, who told us their plan was to pay people before Christmas 2022, then after Christmas and now just that they'll see what they can do, and have done nothing. We've begged them to pay one of our manufactures in particular who is a small family business with 2 young children enduring tremendous hardship as a direct result of their continued lack of even a dime of payment. Despite over 10 requests, not one has resulted in even the smallest of payments

I've seen new companies buy another, pay themselves big money, and then stiff their vendors, but I've never seen any customer so heartless that they communicate nothing, other than they' ll see what they can do. I don't know how these people sleep at night.

I bought something online from LTD Commodities on 4/7. On 4/18, I go to check on the status of my online purchase and lo and behold - the company had filed for BANKRUPTCY and the WEBSITE was DOWN!

I tried to call the number on their number, but it only went to voicemail. Somebody had to have known that they were in trouble and would not be able to fulfill the order - yet they took my money anyway. I'm having a hard time hoping that the company lands on its feet. They could have suspended new orders, instead of taking my money knowing full well I'd never get my purchase. Shame on them.

I ordered two adorable cat shaped coffee cups for Christmas gifts. Both of them broke in 2 weeks. They will replace free, but those will probably break too

I have the buy now pay later acct. Had $140 left on it tried placing order for $115 they informed me I have to pay remaining balance of $140 before processing. Never been late always made my payments so screw this company

I have ordered several things from LTD Commodities and everything is great except for things that need assembly. Instructions are either bad or not there and holes don't match up.
Quality is fine. I'm just careful now what I order.

I have order the set of glasses and at the time of payment i never been told that they will change me for their subscription program. After few days they charged me with $14.95, when i called customer care they said you automatically opt in to get free shipping. This is fraud.

As with many others, it seems, I ordered something and was "signed" up to the tune of $14.95 a month. Did not notice charges until 3 had gone through. I called and cancelled, and complain out it and was told told I would get a rebate of about $10 back. So essentially they charged me $45 and will maybe refund $10. Sounds like fraud to me. Will never have anytime to do with them again. And will report them as well. Beware of this company. I would give 0 stars if I could

I placed an order on April ll, 2023 and LTD cashed my payment on the 12th of April the very next day. Usually when you order from a reputable company they send a email to you. I want to know when my items will arrive at my home. I misplaced my conformation # so going on there web site does me no good. Let me tell you.the next thing I have tried over and over and over is to call their customer service," What a JOKE." you get put on hold forever. I truthfully am telling you half hour- 45 minutes and the last time one hour.
I will never order again from this company.
GOOD LUCK to whoever orders.

This company sent a statement to me telling me I had an amount due of $80. So I called to set up a payment. The letter is dated 12/29/2022. Today, 1/10/2023 they tacked on another $20. When I called to confront them about it, they hung up. Don't do business with these people.

I ordered 2 items on *******. One week later I received one of the items & was told the other was back ordered. No estimate of delivery date was given.
Over 2 weeks later I have still not heard anything on the second half of my order.
I was charged for this item & still have no idea whether I will receive it or not. I sent an email to LTD requesting a delivery date several days ago & have heard nothing from them. Next time I will order all of my items from Lakeside collections as I have never had a problem with them.

I bought 2 of your pretzel tubs the first tub itself was broken that the plastic tub and then 17 out of the 20 pretzels were also broken. The second tub was intact but had several broken pretzels in it. The Flavor is good but I'm glad I bought them for myself and not presents. I would never give away broken pretzels

I would like to order from LTD Commodities, but shipping is too high. Would complete my order if I can get free shipping. I don't want to spend $65 to get it, either. I would think that a mail order catalog would include shipping in their prices.

Customer service here at LTD is horrible they don't seem like they want to take your order and help you out I would not recommend LTD to anybody

This company thrives on false advertising of there products and on top of that will charge your credit card more than the initial amount trying to get your issue resolved is also like pulling teeth all you will get is endless be put on hold and transferred to someone else who doesn't know the left from the right as well as multiple hang-ups I strongly urge you not to use this company for there products there are more competitive companies out there that can provide a better quality of products and professional customer service

The company lures you in with so called bargain sale pricing with free shipping. Not so, you wind up with different charges at the the total. I checked the Better Business Bureau after the fact. They have numerous complaints with both charges and customer service. Luckily I only had one item for a moderate amount. Buyers Beware! Not sure how they BBB rating on their website with so many complaints.

Still waiting for order for a month now. They took my money but my order still hasn't even shipped out. This company is bankrupt and are not helpful at all

Order 2 Christmas trees one day and next day there was a 20 percent off sale. The trees hadn't even left their facility and they wouldn't apply the 20 percent off. Bad customer service in my opinion.

Happy to say that after I completed this review they called me and said they had made arrangements to give me the credit.

They could have done that the first contact with them, not the 4th. Thus the 4 star and not 5.

I know that everything is going up in price. But WOW they have really increased there prices. What a bummer. I liked this store.

I have ordered a couple of times from LTD Commodities and have no complaints about their products. My complaint is that once you are on their email list, there is no way to get off of it. There is an unsubscribe button on their promotional emails but it takes you to their website where there is absolutely no way to unsubscribe. I called the company and they told me that they deleted my account and I would not receive any further emails. I was getting two to three promotional emails daily. It didn't change. I called them again and was told there is nothing they can do since my account was deleted. I filed a complaint with the BBB which I believe took care of one of the lists I was on. However, now I receive two emails daily from them - 48 total so far in February. The BBB will not pursue this again as I already filed a complaint with them. Don't give this company your email address!

I bought a few things for their website and it said free shipping on their website like it does for so many companies. However unbeknownst to me, the caveat with their's is that if you dont cancel something in 30 days you will start to be charged $15 a month for some perk thing on their website.

I will never purchase anything from them ever again. Very bad business trying to fool your customers and exploit them for more money!

Just noticed the 14.94 charges for their perks program. Didn't even know I was signed up for it. How sneaky of a company to do that. So the cheap 8 dollar Christmas tree I ordered in December added up to a lot more than I bargained for. I was able to cancel my "membership". Lets see if they actually honor that.