• Good Seat Tickets

Overview

Good Seat Tickets has a rating of 3.8 stars from 804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Seat Tickets most frequently mention service fee, great experience, and easy process. Good Seat Tickets ranks 11th among Tickets sites.

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What reviewers want you to know

Positive highlights

  • I saved what I would consider a decent chunk of funds by going through Good Seat Tickets.
  • Although the service fee seems a bit expensive we are pleased we were able to obtain the tickets we wanted.

Critical highlights

  • The customer service was extremely rude and the whole company is a scam.
  • I had no questions whatsoever regarding where to input my credit card number, what a shock.
How would you rate Good Seat Tickets?
Top Positive Review

“It was fast and easy.”

Justin S.
12/10/19

Easy and fast. I will DEFINITELY become a repeat customer. I've used other ticket purchasing companies in the past and this was by far the best experience I've had yet. Thank you.

Top Critical Review

“DO NOT BOOK!”

David K.
1/2/20

They charged my credit card, then sent me an email saying "There's been an error processing your request". Still not having heard back from them on the day of the show, we rang them. They said "We'll send you your tickets in 1hr". I waited 2hrs and called, they then said "Sorry, there are no tickets left for that show tonight". They gave me a refund, but why charge me in the first place if you can't guarantee tickets?!

Reviews (804)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (49) seat tickets (29) service fee (45) purchase tickets (33) credit card (20)
Thumbnail of user justins459
1 review
15 helpful votes
December 10th, 2019

Easy and fast. I will DEFINITELY become a repeat customer. I've used other ticket purchasing companies in the past and this was by far the best experience I've had yet. Thank you.

Thumbnail of user albertov21
1 review
1 helpful vote
March 27th, 2019

They use the bait and switch strategy. Offers you tickets at a lower price but guess what in few hours you'll get and email saying those tickets were no longer available and they'll offer you different seats which are priced originally the price you have paid and there is a chance of another change but you can't cancel your order basically telling you (you're stuck with it now). Pretty cool trick they use...

Thumbnail of user michala10
1 review
9 helpful votes
January 18th, 2020

That's my first time when I book ticket by this site, soI hope it will be great! I really believe that!

Thumbnail of user kayleyl2
1 review
9 helpful votes
March 8th, 2020

Compared to other ticket websites, prices were cheaper. Fast service, but hoping I get my tickets once time for the concert!

Thumbnail of user miguelb93
1 review
0 helpful votes
October 23rd, 2019

This was a very good website, I was just nervous on how cheap the tickets were. I was also overwhelmed with all the emails I got purchasing tickets.

Thumbnail of user danielc1435
1 review
14 helpful votes
February 11th, 2020

Great site. Was gonna use LiveNation but i saw that these tickets were half the price. However it is inconvenient that the tickets do not actually get to me until the day of the concert.

Thumbnail of user melaniew97
1 review
0 helpful votes
March 14th, 2019

Great idea to have the mobile ticket choice! I didn't have any problem with the process acceptance. It was accurate and I received my tickets in a timely manner. Good job! Thank you!

Thumbnail of user davidk1200
1 review
12 helpful votes
January 2nd, 2020

They charged my credit card, then sent me an email saying "There's been an error processing your request".
Still not having heard back from them on the day of the show, we rang them. They said "We'll send you your tickets in 1hr".
I waited 2hrs and called, they then said "Sorry, there are no tickets left for that show tonight".
They gave me a refund, but why charge me in the first place if you can't guarantee tickets?!

Thumbnail of user madisona30
1 review
0 helpful votes
January 27th, 2020

It was a good experience and I thought it was pretty easy to find the tickets that I was looking for

Thumbnail of user mariaf569
1 review
1 helpful vote
October 19th, 2020

Bought my ticket for a concert, which was postponed twice but their customer service rejects a refund. It's difficult to get someone in line to begin with, than they are rude and overwhelmed. I wish I would have never bought with them. In addition, we bought their insurance in case we cannot.go which is useless because they also do not refund for postponed concerts. You will spend hours trying to resolve issues and that is not worth the money while other companies refunded with no issue.

Thumbnail of user denisew282
1 review
9 helpful votes
January 6th, 2020

I searched and compared several sites and Good Seat Tickets averaged $45 lower prices on this row of seats.

Thumbnail of user robertg988
1 review
1 helpful vote
October 24th, 2019

People, please don't buy tickets from these crooks. Once you buy them there is nothing you can do to get your money back regardless of what happens next, even when it's their fault!

They promised to e-mail the tickets in a timely manor, that didn't happen and it cost me over $671.28 for 3 tickets that never arrived in time.

Good Seat Tickets is located at 1490 S Price Rd., Chandler, AZ, ******* look for the three story, brick and glass building at the intersection of Price and Willis.

Thumbnail of user sheenah27
1 review
14 helpful votes
February 19th, 2020

All in all I got my tickets however if a digital copy could be available without waiting through the box office wpuld be highly recommended! Thanks for getting us a cheaper deal in the long run yall were the cheapest I found and I looked for days! Have a blessed day!

Thumbnail of user naomih65
1 review
0 helpful votes
November 12th, 2019

I searched online for show tickets and requested a good deal and got a good deal on the good seat site. I booked tickets within a few minutes.

Thumbnail of user nedlinm
1 review
0 helpful votes
March 18th, 2020

Fast and easy to order tickets online! Super cheap too! Everyone should definitely order on here!

Thumbnail of user jenniferb844
1 review
3 helpful votes
July 24th, 2019

My son purchased 2 tickets to a Chris Young concert, we received a receipt email but NOTHING more. 3 emails & 4 phone calls the customer service person says maybe call this # in the morning to see if they know what to do. I will NEVER use this poor excuse of an event ticket sales again. Horrible experience and hoping to not be out $200!

Thumbnail of user johnw2261
1 review
9 helpful votes
January 20th, 2020

Very fast and easy. Very affordable and reasonable pricing not to mention the discounts they have. I found this site by looking up tickets for the monster jam on Google..

Thumbnail of user pamelan138
1 review
0 helpful votes
March 3rd, 2020

My first time doing this and am confused about how I get my tickets. Please send me a phone number so I can speak to someone. Thanks

Thumbnail of user melissaa261
1 review
9 helpful votes
November 29th, 2019

My daughter loves Kane Brown. This will make her day and Christmas. Thank you so much for your help with this. Good price to see him too.

Thumbnail of user morganc58
1 review
0 helpful votes
March 22nd, 2018

Lower prices than any of the other sites you can purchase tickets through, which made the service and delivery fees less hard to swallow. Also, I received an additional 5% off to entice me to come back and purchase the tickets I had been looking at the evening before.

Thumbnail of user kellyg216
1 review
15 helpful votes
February 21st, 2019

I've been promising my 12 year old daughter ticket's to see Ariana Grande for month's now.
I went on ticketmater and StubHub and for the same seats we got on this site it was $485.00, I only paid $253.47 on Goodseats! And as soon as I paid I got the conformation E-mail and two seconds later, the Mobil tix were sent to my IPhone. I was a little svared at first and was still thinking, what if we get there and these are fake ticket's. But reading all the reviews, I couldn't be more pleased, I would recommend this to anyone! So glad i searched around!

Thumbnail of user trayvondt
1 review
0 helpful votes
March 13th, 2019

Quick and easy. Very cheap and reliable good seats. Looking forward to watching the game I'm a big Kansas basketball fan

Thumbnail of user coralinef
1 review
0 helpful votes
April 7th, 2019

Thank you very much for helping me I hope I could use this place again so thank you so much please let me get my tickets

Thumbnail of user brittonb2
1 review
2 helpful votes
April 26th, 2019

They don't reveal their fee added to the tickets until you click accept on final stage of charging. Extremely unethical. Lots of folks site this issue, but reviews are buried. They've listed my tickets as 'delivered' but were not. Paid just under $1,000 for tickets to an event and am wrestling with them about the tickets I DON'T HAVE YET.

Thumbnail of user bethanym30
1 review
0 helpful votes
March 20th, 2018

Prices were crazy high so I would check 1x week until prices dropped. I looked on different cites and bought the beat seats for my budget.

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3.8
804 reviews
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