I want to praise this company for their great customer service. My emails were replied to within the same day or next day and all my questions were answered before I submitted my order. I received my order within 5 days and in good condition. The only issue I have is with their 3 days return policy and the reason why I'm giving 4 stars instead of 5. Marg
The sellers who are not highly rated on ecrater are scam sites. They will lure you with reasonable good deals such as in my case a nintendo switch for 269.99 plus a game. Upon displaying other related items to look like a legit seller. However, upon ordering the items through PayPal and obtaining a receipt via email. No response, and a few days later the link was suspended. I believe the seller have done it many times before and is not their first rodeo. This site is good for sellers but not for buyers because when it comes down to it the seller will hold your money hostage and disappear off the site altogether leaving you with a bitter taste about shopping online on sites like these. I rather pay a premium on site such as amazon and retail sites from now on then to deal with these crooks. If you are deciding to buy from them I suggest you STOP now and save yourself the headache. You will be sorry if you complete that impulse purchase on ecrater.com. Terrible, terrible site.
Tip for consumers: STOP NOW! SHOP ELSEWHERE!
I am so upset by one of your sellers Clipper King!!!!!!! It wasn't mentioned I would have to pay custom duties so now no goods unless I pay another £ 16.02-very bad trading and no support form PayPal or the seller though I mailed him the Royal Mail card. Seller will get the goods returned but will he repay me nearly £ 30.00;-(((((
Haven't purchased on ecrater yet, but I am a seller there with a 100% seller rating. And, yes, there are many good sellers on ecrater. While ecrater is not as convenient and easy to use as etsy or ebay, I do occasionally sell on ecater because of low seller fees compared to those on ebay, where I have to raise prices on my products to compensate for high selling fees.
For those who want to buy from ecrater: do some homework beforehand and check the seller first: how long his store is open, seller ratings, what kind of payments are preferred. And, unless you trust the seller, never pay directly from your bank account. Pay with Paypal or a credit card, and contact those companies immediately if there is something wrong with your purchase.
Company I ordered from was represented as being in Tacoma WA. Actually was a Chinese seller. Buying software from China not a good idea.
Informed eCrater and got crickets in return. In my opinion, they know full well they are hosting scam sellers. Evidenced by not responding to warning the seller is misrepresenting themselves. Guess they not only know, they don't really want to know.
I have been selling here for 5 years. I sell all sorts of items. Never had a problem or issue ! In fact I have never had a customer bring up ans issue with the site, or products they have purchased. I am able to answer all questions before and after any sale. This really helps in building a good customer base.
I ordered an item and paid $25. Never received it and never received any response from seller after contacting her several times .
Tracy at ecrater said I had to report it to PayPal and they still have not responded to me .
Sandra Niklasson is a fraudulent seller and ecrater will not help you if you lose your money to their loser sellers!!!!!
Stay away. I'm out $25 now ,but it's actually the fact that they are thieves that bother me more than the money at this point!!!!
DO NOT ORDER FROM THIS COMPANY! POOR ETHICS! I mistakenly ordered this ebook and requested to cancel about 5 minutes after placing it. A rep responded to my cancellation request with the ebook link and a message saying no refunds on digitals items after they have been sent. Their final email declined my refund request stating the mistake was no fault of our [their] own. I would not recommend this company!
Placed an order with "craftsuppliesforall" on July 10, 2016. Still have not received my item. Seller will not reply to email. Received an email from eCRATER on July 24 stating that my order had been shipped. The USPS tracking number that was provided turned out to be bogus.
I placed an order through eCRATER on June 18, 2016, for my grandson. We received a reply and order # but have not received the hunting knife we ordered. It was through ibuyebuy, and was a total of $18.98. We still have not received it, nor heard anything from the seller OR eCRATER.
Bought Medieval Total War 2 Collection from http://egamempire.ecrater.com/. I've Gotta say, I didn't know what to think at first because it's a cd key and at a really good price, so I bought the product, fingers crossed. It took a minute for the confirmation and then took maybe up to 3 hours to get the game key after verification emails, which is no problem considering a 30 dollar game is 6.99. Loved that I didn't get burned, I would buy from these guys again.
This is the reply i got when i asked for Tracking Number for which the order was placed 6 days ago ...
I will like to apologise for the delay. We are having some issues about orders, mostly the Nikon D750. Few of our clients that placed their order came back with their delayed payments. Mr. Harsha, what we will do for you is if you can buy another extra Nikon D750 for the rate of $1000USD which we will be willing to offer you at that price, we will ship out 2 units of the Nikon D750 to your address immediately.
Also the payment won't be via Paypal cause most delays are from Paypal. It takes 3 working days for it to be transfer from Paypal to our Bank and company rules are payment must be confirmed before shipment. So we recommend you using Western Union Transfer.
So let me know if you can do it so we can arrange a new invoice for you and I promise there won't be any delays.
Tip for consumers: Fraud Fraud Fraud
I had ordered a seed pod for a beautiful tree from "Uri <firstname.lastname@example.org> ". He seemed to not understand what I wanted and said he needed more info about me in order to ship. He was given my address twice and then received payment. I never got the product and it was ordered March 1st. I contacted him and after a few days he stated that he had shipped but I hadn't given a full address so it came back. Total BS. Every other seller has shipped to me with no problem, Uri says he will ship again if I pay again, or he will give back half of my money because this has inconvenienced him. I told him this is not acceptable and I expect to receive my order with no extra cost to myself and if it doesn't happen soon I will get legal involved, what he is doing is fraud/theft. ***Don't deal with "Uri <email@example.com>" if you want to get your order!!!***
I recently purchased a Samsung a867 phone from eVirtualz.com that was advertised as "Brand New" Well... I received a bubbled-wrapped "used" phone that was missing its box and most of the advertised accessories AND the used phone I received has scratches on both the front and the back. I have not received responses from eVirtualz.com to my many eMails and have now turned the matter over to PayPal.
Tip for consumers: Buyer Beware... my experience indicates that eVirtualz.com is a sleazy online store.
I bought a digital product download only version.
I cannot find anywhere I can click to start download after paid to ecrater.
No customer service phone you can call. No quick email respond.
Eventually I got refund. But costs me 2 hours.
I placed and order to GenieLamps and paid through PayPal. I received an order confirmation and payment confirmation. Never got a shipping confirmation and now the seller has disappeared entirely. They stole my money and eCrater doesn't hold them accountable. DO NOT ORDER FROM eCrater!
eBay Craiglist want to be website that has been already destroyed by stripe scammers.Market engine is very weak,40 listings contacted by 1 scammer they almost got me to ship diamond ring.
Demetri or close enough name is parasite owner with parasite fees
Just like any other place, there are good and bad sellers. Check the feedback to figure out which are which. I've had a positive experience so far with most of the sellers.
I have purchased products from several sellers on eCrater with no problems.
Some people complain about how they have been ripped off. I personally feel that you can have this issue from any online website you shop on: ebay, etsy, etc...
If you intend to purchase a product from someone - see if they have any reviews / feed back. You may find that they have no feed back but this still does not mean they are not legit. Email them and ask if they have sold products on any other sites and if you could have a link where you may see their reviews. The seller should not have any problem with giving this information. Also see if they have any information in their profile, any shop policies, if they have Logo's / Avatar etc... The way a individual sets up their shop can say much about what kind of seller they may be. If they are slack on this information - I would go elsewhere to shop. This could be your first warning sign.
I myself sell on several websites online, but do not place my feed back on the new sites. This is because I'm trying to bring traffic to my new store. Sometimes placing feed back from my other sites makes the customer purchase from the other site instead of my new one. But if someone ask for this information I will gladly give it to them. I also have more than one Store Name I sell under due to the type of products I may be selling on one site vs the other.
The other thing you must consider is that there are individuals who are just starting out, and online selling is a new experience. So, they could actually be a excellent seller that probably would not get any breaks because of all the negative factors people hear about eCrater. And like I said you can have these same issues on any website you go to.
Traffic is extremely slow on eCrater. You must work hard to promote your store. Setting up shop can be slightly complicated. It is not exactly user friendly in all aspect. Example: if you want to sell only in the United States - it is difficult to figure out how to do this. Many members will tell you to go to the forum and read all the information / rules of starting your shop instead of giving you a simple answer for that particular question. The other factor about this is that there is so much information in the forum that it could take hours to find the answer you want. Another issue is figuring out how to set up your shipping. Some people do not know how to do the Google analytics for their products. So if you do not place this information - your products may not be seen on Google listings or if you go to search your shop on the web.
I know for myself when I start selling in a new place I'm busy setting up shop loading pics, doing profile, faq, shop policy etc.... Do not want to be bothered going into any forum for answers.
eCrater is only (1) of many free online places to sell. Bullszi, Artyah, Addoway, Cargoh, Storenvy (use to be free but I see that they now charge $4.99 monthly fee) etc..... These are just a few of many.
Mainly has to do with the Seller and if they are honest. There are alot of many great sellers on eCrater. Many of them have left eBay, Etsy, and other places due to high fees.
The one thing I must say about eCrater is to stay out of the forum especially if you sell on this site. You have old members who voice their opinions about your store whether asked or not. Specific members seem to find pleasure in finding fault and demeaning a new person who has set up shop.
My advice is to simply set up your shop and sell your products.
There are Pros and Cons to selling on this site - but it is FREE. You just have to decide if it is worth the time and effort verses selling product somewhere else.
I hope this information is useful.
P.S. - Robert I - I checked your store out on eCrater and you have no SALES on eCrater. Your comments mislead people into believing you have sales a combination of 6500 sales between selling on Ebay and Ecrater?
Maybe this is part of the reason why people do not trust purchasing products from eCrater.
I JUST JOINED ECRATER TWO WEEKS AGO AND UPLOADED MY ITEMS FROM EBAY TRYING EXPAND NY BUSINESS. AND THIS MORNING I LOGGED IN TO CHECK MY ACCOUNT AND BY MISTAKE DELETED MY ACCOUNT AND COULD NOT LOGIN BACK. SO I SENT AN EMAIL THROUGH ECRATER FORM AND EXPLAINED WHAT HAPPENED AND ASKED TO REPLY TO ME AND HELP. SO I AM RECEIVING A REPLY FROM "MICK" ECRATER TEAM AND SEE WHAT HE REPLY :
January 06, 2016 10:49 am
Thank you for your email. It is possible to restore a store that has been
deleted accidentally. This is a premium service and the charge for
restoration is $40.00.
The eCRATER Team
CAN YOU BELIEVE! THIS IDIOT CRAPPY! WHO SELLER LIKE ME TRYING GIVING HIM A BUSINESS AND HE TRY RIP OF ! HE DO NOT UNDERSTAND THAT I AM WHO IS DOING HIM A FAVOR AND NOT HIM! 13 YEARS WITH EBAY NEVER HAD THIS CRAP! NO OTHER SITE WILL CHARGE ANY MONEY TO RESTORE YOUR ACCOUNT! WHICH IS THERE! DO NOT TRUST THIS COMPANY YOU DO NOT KNOW WHAT THEY USE YOUR INFORMATION! AND DAYS OF GLOBAL TERROR! WILL NOT TRUST ANYONE! DO NOT WASTE TIME OR MONEY ON A VERY COMPLEX WEBSITE WHO CORRUPTIONS PEOPLE STAND BEHIND! NO PHONE SUPPORT! NO HELP! NOT EASY LIKE EBAY OR ANY OTHER NORMAL SITE! I CALL IT "ECRAPSCAM.COM"
Candy went way out of her way! Had friend bring to her at work, then to receive by Christmas, we canceled and I reordered for more shipping, then she took again to Fed Ex, then again with new label, was told it still wouldn't arrive, then he said it could. She is an angel!! Extremely nice, professional, and caring. Thank You Candy. Made my Christmas gag gift. Happy New Year Candy and to everyone, it will be our very best year ever! Prayers for us all, everywhere around this world.
I've had really good experiences buying on eCrater. I purchased from several sites with no problems and they items were as described and cheaper than I could have gotten them on Ebay. It's worth checking out. I did find since it is free to sell on this site that like most sites where the seller doesn't pay a fee they can have some high prices...that's unfortunate, but the purchases I made were excellent.
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