• DepositPhotos

DepositPhotos

Overview

DepositPhotos has a rating of 3.52 stars from 314 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DepositPhotos most frequently mention high quality, great selection, and reasonable price. DepositPhotos ranks 3rd among Stock Photos sites.

  • Service
    39
  • Value
    39
  • Quality
    37

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 40%
Positive
2
Neutral
0
Negative
3
13
See all photos

What reviewers want you to know

Positive highlights

  • I found Deposit Photos very easy to navigate and all the photos I needed.

Critical highlights

  • Horrible customer service from a company that only wants to keep charging my card instead of help a customer out.
  • The people there cant speak much English and once they find out you have a credit card "RAPE YOU ROTTEN"!...
How would you rate DepositPhotos?
Top Positive Review

“Fantastic Customer Service”

Justin F.
10/21/23

I made a mistake that could have cost me almost $100. Their customer service resolved the issue quickly and professionally. They have a great selection of photos and I like their interface. I'm happy to recommend them.

Top Critical Review

“Depositphoto is breaking U.S. Privacy Law/s”

Joyce O.
8/6/23

I looked at this organizations website, never signed up! They send repeated emails daily which I have "unsubscribed" to 3 times, which is ineffective. I have written twice threatening lawsuit, with nor response.' Anyone wishing to join my lawsuit, please contact me.

Reviews (314)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (43) credit card (24) deposit photos (25)
Thumbnail of user byronw105
1 review
3 helpful votes
March 13th, 2022

I am not a commercial customer at all. I occasionally need a high quality image for something. I bought their 10 photo package for $40. I used exactly 3 downloads. NOWHERE when I bought the package said I had a time limit to download the files. They bomb you daily with whatever they do so I guess I missed any notification that my time was about up and now just out of luck I guess. I would give them Zero stars if I could

Thumbnail of user mcwhirter.justin
1 review
0 helpful votes
October 21st, 2023
Verified purchase

I made a mistake that could have cost me almost $100. Their customer service resolved the issue quickly and professionally. They have a great selection of photos and I like their interface. I'm happy to recommend them.

Products used:
Image Pack

Service
Value
Quality
Thumbnail of user billid1
1 review
22 helpful votes
March 29th, 2021
Verified purchase

Bought On Demand package, and in the description it's written "use for marketing and advertising". Then after a few days, got an email from the company saying that "I've reached out to alert your attention that as the images are being used on behalf of your company/business, the license on your current plan does not cover your usage of them.

And the new business plan offering:
"50 On Demand images downloadable anytime within one year USD 250*
Annual Subscription, 30 im/mos USD 499*
Annual Subscription, 75 im/mos USD 819*

This is totally fraud, misleading and dishonest business practice.
I demand a total refund.

Tip for consumers:
If you want to pay over-priced images to an unethical business, you've come to the right website.

Products used:
digital download on demand

Service
Value
Returns
Quality
Thumbnail of user joyceo269
1 review
0 helpful votes
August 6th, 2023

I looked at this organizations website, never signed up! They send repeated emails daily which I have "unsubscribed" to 3 times, which is ineffective.
I have written twice threatening lawsuit, with nor response.'
Anyone wishing to join my lawsuit, please contact me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christopherr445
2 reviews
0 helpful votes
August 3rd, 2021

I am a digital artist who creates art non commercially and I share my creations through various social media platforms. I currently pay for 30 images a month for $30 which is fair for my usage. I use multiple stocks to create a single image so that my ideas can come to life. I do not sell my work nor do I use it to market my skills for paid work. I create and I share my work among the digital art community. The only negative I have is someone constantly emailing me from depositphotos claiming I must get a business account. No I do not. I ignore them. Problem solved. I use multiple websites and pay for multiple subscriptions to ensure I have access to what I need. I have included an image I created using stock from depositphotos and another more famous stock website. Sometimes my regular job gets in the way of my free time to create art so I appreciate the unused downloads being carried over. I carefully read the licensing agreement and all of my usages fall under the standard license.

I have come to the conclusion that all of the complaints about being coerced into a business account are happening because that person has been caught using items in a commercial way as outlined in the agreement or the company spams every person who joins and downloads with a email to make them think it is required to get a business account. I can ignore this because I am an individual and not a business. It seems others potentially are shady in their claims and try to save a buck when they are using stock commercially. Depositphotos is wrong for attempting to make everyone think they need to pay more. Members need to actually read the licensing agreement as that is the legal fine print. Not a general claim on a website page for advertising purposes.

Tip for consumers:
Read the licensing agreement!

Products used:
I use multiple stock images to create a single piece of art that is for my own non commercial use. I am a digital artist who creates for the sake of creating.

Thumbnail of user mitchr54
2 reviews
2 helpful votes
September 8th, 2022

A rep reached out to inform me I can't use Depositphotos because I had a "commercial" site and only bloggers were allowed to use the individual license.

When I pointed out that there was a blog which is where all the images were applied they blocked my account.

So now they will not see my lousy $700 or so a year because I suspect it won't be too hard to find more images - you win.

They deleted my user name immediately

Tip for consumers:
Move along

Products used:
Images - their servers are hinky

Thumbnail of user quintonh38
1 review
2 helpful votes
January 3rd, 2023

Their memberships are only good for 30 days, so on 31-day months, they close the account for 1 day until the next payment renews. It is maddening and inconvenient.

Products used:
image membership

Service
Value
Quality
Thumbnail of user sandyr192
1 review
25 helpful votes
May 19th, 2020

It's very unclear when you purchase on this site but let's face it most people use it for marketing or selling of some sort. I think it's awful business practice then to come after users/subscribers and tell them they have to upgrade to in exorbitant amount to use them in marketing. Who is using these pics for anything else? You are not buying these to put them in a frame! They will not refund your package if you made a mistake. Found this out the hard way!

Thumbnail of user tuongn6
1 review
2 helpful votes
August 14th, 2023

DepositPhotos system is a scammer as their system make many unnecessary steps to un-subscribe instead of 1 step like other websites. This makes many customers got cheated and be charged every month. I myself have been charged for 3 months continuously for not using their website. They are really a scammer!

Thumbnail of user buygv.com
1 review
0 helpful votes
October 22nd, 2023

I use a photo for my website buygvoice.com, great service,and good quality,now I want to buy a monthly subscription.

Service
Value
Shipping
Thumbnail of user ericm1603
1 review
3 helpful votes
January 20th, 2022
Verified purchase

Three years ago I used their service for 100 on demand downloads. I was a gem of a service. Fast forward to January 2022 and it's a complete bait and switch. There was nothing making me acknowledge that I was using the photos for "personal" use (what is personal use for someone?). A day later I get an upgrade demand. I have offered to remove the photos from my development site and requested a full refund. I doubt they'll honor that because soon after my invite to write a review, they rescinded the offer to link directly. I guess they know that a shakedown of more funds will result in a negative review.

Tip for consumers:
find a better source

Products used:
none

Service
Value
Returns
Quality
Thumbnail of user benp762
1 review
0 helpful votes
March 2nd, 2023

If you're looking for high-quality stock photos and videos for your projects, then Depositphotos is definitely worth checking out. And the good news is that they offer a free trial that gives you access to their vast library of content.

During the Depositphotos free trial, you can download up to 5 high-resolution photos or vectors per day for 7 days. Plus, if you need video content, you can access their extensive video library as well.

But beyond just the free trial, Depositphotos is a great resource for anyone in need of stock content. They have a huge selection of photos and videos, and their search function makes it easy to find exactly what you're looking for.

Of course, as with any service, there are pros and cons to using Depositphotos. That's why I recommend checking out this in-depth review of Depositphotos on marcorstock.com. It breaks down all the details and can help you decide whether Depositphotos is the right choice for you.

In addition to the review, marcorstock.com also offers a wide range of resources and tips for using stock photos and videos effectively. So if you're looking to up your content game, I highly recommend checking out their website.

Overall, if you need stock photos or videos, Depositphotos is definitely worth checking out. And with their free trial, you can try it out for yourself and see if it's the right fit for your needs. So don't hesitate to visit marcorstock.com/en-depositphotos-review/ and start exploring the world of stock content today!

Tip for consumers:
If you're looking for high-quality stock photos and videos for your projects, then Depositphotos is definitely worth checking out. And the good news is that they offer a free trial that gives you access to their vast library of content.

During the Depositphotos free trial, you can download up to 5 high-resolution photos or vectors per day for 7 days. Plus, if you need video content, you can access their extensive video library as well.

But beyond just the free trial, Depositphotos is a gre

Products used:
If you're looking for high-quality stock photos and videos for your projects, then Depositphotos is definitely worth checking out. And the good news is that they offer a free trial that gives you access to their vast library of content.

During the Depositphotos free trial, you can download up to 5 high-resolution photos or vectors per day for 7 days. Plus, if you need video content, you can access their extensive video library as well.

But beyond just the free trial, Depositphotos is a great resource for anyone in need of stock content. They have a huge selection of photos and videos, and their search function makes it easy to find exactly what you're looking for.

Of course, as with any service, there are pros and cons to using Depositphotos. That's why I recommend checking out this in-depth review of Depositphotos on marcorstock.com. It breaks down all the details and can help you decide whether Depositphotos is the right choice for you.

In addition to the review, marcorstock.com also offers a wide range of resources and tips for using stock photos and videos effectively. So if you're looking to up your content game, I highly recommend checking out their website.

Overall, if you need stock photos or videos, Depositphotos is definitely worth checking out. And with their free trial, you can try it out for yourself and see if it's the right fit for your needs. So don't hesitate to visit marcorstock.com/en-depositphotos-review/ and start exploring the world of stock content today!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ivans381
0 reviews
2 helpful votes
January 11th, 2022

Since I bought a plan 'on demand' Nov 12 2019 and was able to download only one picture I never returned. At the time I demanded but didn't receive refund. Completely misleading and fraudulent policy!

Tip for consumers:
Read carefully selling policy

Thumbnail of user peppes
1 review
0 helpful votes
March 9th, 2021
Verified purchase

Both in terms of customer support and quality and quantity of images this site really stands out. While they are worth full price if you ever see their services on offer jump on that as fast as you can.

Service
Value
Quality
Thumbnail of user leslier414
1 review
6 helpful votes
June 17th, 2021

Let me start by saying I'm a web designer, therefore, I am super familiar with the licensing for photos. Not only did I have to send screenshot to the SENIOR manager to show how it's falsely advertised, but you can receive better services for far less at istock, shutterstock, etc. with just a standard licensing.
Although it specifically says in both the licensing terms and pricing sheet for "individual standard licensing" that use for web and online marketing pieces are permitted use, I was informed after purchasing that is not true. Again, nowhere is that advertised. It is literally stated in multiple places on the site that that use is totally permitted. Screenshots from both pages are attached to view.
Listen to the negative reviews. This is not only shady business but you can seek other stock image sites for hundreds of dollars less and use them with standard licensing as opposed to this site's spit standard licensing that makes no sense.

Thumbnail of user todds613
2 reviews
4 helpful votes
July 8th, 2023

I bought a package and thought it was annual. I only bought one photo, and was charged an amount for that. Then I saw that they wanted to charge me monthly. I caught it in time, and they said I owed them money, since I got it at a discounted rate. Make sure that your credit card or whatever method you used to pay, DOES NOT accept reoccurring payments from this company. I ended up having to pay them more money just to get out of the plan. Stick to the other photo sites that are far cheaper, quality just as good, and do not do this to customers. Horrible experience. It was unethical and seems like a scam. Read everything super carefully. They are used to people assuming that they are like other sites, and take advantage of that. Don't assume anything with this company. They will nickel and dime you.

Products used:
photo service

Service
Value
Returns
Quality
Thumbnail of user tungeshm
1 review
1 helpful vote
December 13th, 2018
Verified purchase

1. There seems to be a very limited number of pictures.

2. The categories are very limited, and are appropriate only for non-professionals or professionals.

For example, I am doing an academic project on the 600 years of teh Protestant reformation. There are practically no visuals of countries, events, leaders,, monarchs, etc. from 500 year of history and current events.

3. Unlike Alamy, DepositPhotos has practically no visual sof historical documents.

4. I guess, your market is basically non-scholarly and non-professional use.

5. Almost 70 percent of what I found on your site is available on Wikimedia or the National Archives of most countries.

Thumbnail of user victoriau6
Victoria U. – DepositPhotos Rep

We value your feedback, Tungesh M.
It will be examined by our team.

Thumbnail of user markh777
1 review
0 helpful votes
February 17th, 2019
Verified purchase

I reviewed many different stock photo sites. I chose this one because of the quality/price ratio. I've also found it simple to navigate and the convenient pricing/subscription options make it perfect. Purchase what you need, start and stop subscriptions easily. Thumbs up DepositPhotos!

Thumbnail of user gregt266
1 review
5 helpful votes
June 8th, 2021
Verified purchase

Great content but I canceled my subscription within one day because someone from their marketing department said I needed to obtain a business account. I don't see how a so-called "personal" subscription can include rights to use images for 1) print or digital use (excluding items for resale), 2) use for marketing and advertising, and 3) printing rights - up to 500,000 copies. These licensing rights were copied directly from their website. How could an individual use images for these purposes, especially for marketing and advertising, without having them be for some kind of business use? It is not logical. Since their business subscriptions are at exorbitant price points, I had to cancel. Seems like a bait-and-switch scam to me!

Service
Value
Quality
Thumbnail of user hyonk
1 review
0 helpful votes
February 17th, 2019
Verified purchase

I have to say this is the best stock photo website. Not only prices are reasonable but amazing selections. I run ecommerce and constantly looking for fresh images. But I don't have a problem finding one. Great experience.

Thumbnail of user jillh426
1 review
9 helpful votes
January 19th, 2021
Verified purchase

Signed up with DepositPhotos because they had good prices, but they are only cheap because they're trying to scam businesses. They know darn well that the majority of people buying stock images are doing so for commercial purposes, which is why just about every stock photo license allows for commercial purposes. If I wasn't going to use images for commercial purposes, I'd stick with creative commons. Read through their "standard license" and it never says anywhere that the images cannot be used for commercial purposes, but instead for "non-retail" purposes and even for retail purposes, they can be used as long is it is not a major component of the work.
I added these images on a few of the non-main pages on my site and not even as the lead images on these pages. Yet within a week of signing up, the company reached out trying to shake me down to sign up for their "business license," claiming that their standard license is only for non-commercial purposes. Of course the $29 package for a standard license is suddenly about $290 for a business license.
I went ahead and deleted all of their images from my site and cancelled my plan. I'll just pay a little more to use one of their competitors who have similar plans for just about the same price only without any commercial restrictions. I'm tempted to even download the same images from the competitor's websites because they're not even exclusive to DepositPhotos.

Tip for consumers:
If you're a business, don't get swindled here.

Products used:
Flexible Plan

Service
Value
Returns
Quality
Thumbnail of user eunhyes
1 review
0 helpful votes
January 14th, 2022

Auto flag account fraud, blocked and stolen my money monthly with hidden fee, please stay away from it.

Tip for consumers:
stay away from it

Products used:
stay away from it

Thumbnail of user derekd607
1 review
0 helpful votes
October 15th, 2021

I have been a customer of shutterstock for years without issue and saw a lot of positive reviews for depositphoto online. I tried them and got the worst customer service ever. I needed one image and could not find a price for single download so I clicked 6 downloads and downloaded other images. The next day I noticed they came out 3 times to the tune of $150 and so I reached out to the customer service desk. They told me I had been mistaken it was 3 for$42 …. Of course the page you clicked on the day before is not a legal doc so you have no proof they sent 3 separate invoices not to my email for the photos. They offered nothing until I said I was posting about the issue and they offered 10 free photo's... I didn't need the 6 of the 7 I downloaded and never got the one I actually needed. So for customer service they get a -1 star from me.

Tip for consumers:
Stay away , Shutterstock has amazing customer service

Products used:
Downloaded 6 stock Photo's and only needed 1 the site had a click on button to download 6 photo's for a one time fee of 42 and they are saying auto renews and so they took the payment 3 times in one day , they are also saying it was for 3 photo's ..when the confusion was clear and only after I complained they offered me 10 more downloads that I don't need. As a business I deal with issues every day and even a partial refund would of been kind

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindaf384
1 review
1 helpful vote
October 12th, 2018
Verified purchase

The site is a little hard to navigate - I had to contact customer support just to figure out how to sort my photos into folders. I use the photos for my romance covers, and most of the photos are cropped too close to for use. There are some great-looking male and female models, but most are shoulder and above shot that I cant use. More full body photos would be nice. Also not crazy about the forced-subscription model. They dont really let you buy one photo at a time.

Thumbnail of user skippym1
1 review
1 helpful vote
January 19th, 2022

System automatic flag account and blocked to stolen money monthly, don't buy it. Stupid worst support ever

Tip for consumers:
DEPOSIT PHOTOS IS A SCAM AVOID.

Products used:
iMAGES

Service
Value
Shipping
Returns
Quality

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From the business

The best stock agency with millions of premium high-quality stock photos, royalty-free images, illustrations and vector art at affordable prices.

Company Representative

Thumbnail of user annad97
Anna D.
Marketing manager
Typically does not respond to reviews

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