Detailed Rating Summary
Have enjoyed DD for 2+years. Thought the new limits of one per week would be better, but it is not, since no total weekly winnings have been discontinued. The same people bid on everything available, and makes it very hard to win. Also, you can depend on these same ones to start bid when it's just below $5.00 bid entry, and people have invested lots of bids. I am going to take the "cure" for awhile, as spending $ on deal dash is now harder than winning at the casino. Thanks for a good run - Did win a few nice items when I first started, and all were of very good quality.
Every time I ask a question it is answered promptly and with courtesy.
Also, I had a problem with a purchase of a hand-made bag, which in my opinion did not warrant the purchase price, and Deal Dash sent a shipping label with a note to pack the bag and return it and they would return the purchase price.
Job well done!!!
Best customer service I have ever experienced. Such a pleasant, intelligent person Aleksei was. First time I had ever called. He even fixed my avatar and put Roadrunner on for me. Gosh, with people like him on your team you can't do anything but stay the greatest site. Thank you for the excellent honest service. I give him a 10+.
PS. Aleksei, I love my avatar and stool. Thank you.
Everything I have won has been exactly as I bid on. The shipping was prompt and I'm have a great time as a Deal Dash customer!
Just love this site! DealDash gives bidders a chance to score items that they need and usually buy elsewhere. I have the opportunity to purchase the item to get my bids back if I am not the High bidder, but Oh Boy do I save when I am the High bidder!! AND It's FUN. I do my shopping here to grab items for the Holiday season and the chance to get better items than I would normally be able to afford. I am definitely ahead of the game! THANKS, DealDash!!
I've been using DD for over a year and my experience has been so wonderful from the people who work at DD to the products and yes even the shipping. On a scale from 1 to 10 for customer service, products, and shipping I'd rate DD a 10+++++, with 10 being the best and 1 being the worst. I've never had a bad experience with DD. It is a classy business, with classy people working there. I love DD and will continue to be an avid customer for the rest of my life. Keep up the great work DD!!!
LOVE - the products, excitement, competition, service. Very entertaining!
HATE - staying awake all night, being late for work, being unable to compete with the bidders who can afford to bid on every item on the page and shut out the less fortunate from so many auctions.
Overall, it is a great site, but I'm going broke!!!
I think DealDash is the best online auction site going! All of the items I've won have been just as described. The Customer Service folks are absolutely the most professional, responsive, and kindest people (especially James) and bend over backwards to ensure you are happy with your purchases. All of the special features, such as the automatic bidding system, are head and shoulders above all of their competitors. I enjoy the competition of bidding AND saving money on the items I need for myself and my family. Thank you DealDash!
122 Questions & Answers
Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price.
If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids.
Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work
About DealDash (from the business)
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