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I requested a refund from abcgiftcards.com . I was out of the country and could not go to the retailer that the card was for. I contacted the merchant and giftcard. Was told that the card was not verifiable because the merchant was having technical difficulty and was not able to verify the amt. I tried calling back 5 times on different days, and the site was still down. As far as i'm concerned my gift card is invalid and I have lost my money! Bad business.
I CHECKED THE BALANCE ON MY PANERA GIFT CARD (at https://www.paneracards.com/checkbalance.aspx) SOON AFTER I RECEIVED IT FROM ABC GIFT CARDS, AND CONFIRMED THAT ITS VALUE WAS $90.94. HOWEVER, WHEN I TRIED TO USE IT FOR THE FIRST TIME (AFTER ABOUT 1.5 MONTHS), THE CASHIER AT THE PANERA IN RESTON, VA SAID ITS BALANCE WAS ZERO. (THIS MADE ME ANGRY AND FRUSTRATED!)
ABC GIFT CARDS RELUCTANTLY SAID THEY WOULD REFUND MY PURCHASE PRICE AND PROMISED TO COMPENSATE ME WITH A WEBSITE CREDIT FOR THE INCONVENIENCE. I STILL HAVE NOT RECEIVED THE REFUND, AND NOW THEY SAY, SORRY, NO WEBSITE CREDIT. WORST GIFT CARD COMPANY EVER!
ABC/CardCash Gift Cards
Date Action Value
12/18/15 Bought 24 $50.00 $1,200.00
Walmart Gift Cards
1/24/16 Registered telephone complaint -
cards not accepted by merchant
1/24/15 - Registered several telephone complaints
3/4/16 Email to ABC detailing problem
3/7/16 Email to ABC detailing problem
3/8/16 Email to ABC detailing problem
3/9/16 Email to ABC detailing problem
3/10/16 Email to ABC detailing problem
3/12/16 Email to ABC detailing problem
3/13/16 Email to ABC detailing problem
3/14/16 Email to ABC detailing problem
3/15/16 Email to ABC detailing problem
3/22/16 Email to ABC detailing problem
3/24/16 Email to ABC detailing problem
3/25/16 Email to ABC detailing problem
3/28/16 Email to ABC detailing problem
3/29/16 Email to ABC detailing problem
3/30/16 Email to ABC detailing problem
3/31/16 Partial resolution $646.30
5/2/16 Email to ABC detailing problem
5/3/16 Email to ABC detailing problem
5/5/16 Email to ABC detailing problem
5/6/16 Email to ABC detailing problem
5/9/16 Suggestion to ABC for resolution
ABC/CashCard has declared this issue closed
Final resolution denied.
Tip for consumers: Do not buy ABC Gift Cards or CardCash Gift Cards.Ask M about ABC Gift Cards
First of all, when I filled this out it said "E Gift Card" that I was exchanging so I figured that's what was happening. No mention of shipping until after I completed the transaction. It asked for all of the information and then I went to fedex and paid ten dollars to ship it. Upon arrival, it took them days to just email me that it was "flagged by their system as high risk"
And sent back. I called them to see what the heck this was about, they couldn't tell me anything said they will email me within 24 hours. I told the gentlemen no, call me I want someone to explain to me WHY this is high risk, and if so, why didn't your system pick up on that before I paid to ship it!? No call. Ever. Poor response to emails and no explanation ever.
What's worse is I had a TV I was going to buy with the gift card, and since it took them so long to send it back, Best Buy (my card) sold them out they were an old model special. Now, I will have to pay another $1000 for the same TV (not doing it now).
These company is garbage, there is no nice way to put it.
I purchased three gift cards paid via paypal, less than a minute later I received a email said that my order is canceled without any reasons . After weeks and weeks they never release my funds in paypal. They literally stole my money. Stay away from this company.
I bought 4 Pier 1 gift cards (total amount paid $641.56). Per the "tracking number" they provided it said that it was delivered 12/9/15. But when I came back from vacation there was nothing in my mailbox. I emailed them requesting that they honor their "45 day guarantee," and when I finally heard back from them (2 weeks later), they said that there's nothing they can do. These people are a bunch of thieves! Pleaseeeee do NOT trust them. Dishonest and worst customer service ever.
Sold a gift card to them. Sent it in. Two weeks later- no cash deposit. Called them and all they could tell me is that they had no information about why I didn't receive my payment. Asked for my card to be sent back. They said Ok. Still waiting. So - no card and no cash. It's just like being robbed!!
I purchased almost $100 in gift cards from ABC gift cards. It's 13 days later................. no gift cards and their "customer service" phone line says "so sorry were not open right now". This is the first - and last - time I will ever buy from this website. At this point I just want my money back............... but so far I haven't been able to get ahold of a human to make that happen. I have purchased from other websites, and never had this problem.
They Quickly Mail Your Check For Correct Amount And Prompt Payment.
DON'T USE THESE GUYS. abcgiftcards.com buys used gift cards with balances from people, and sells them for a discount to other folks. I bought 2 Cabela's gift cards - a $70 & $80 card. I received them promptly in the mail and immediately went to Cabela's site to confirm the cards balances. They had both been used and redeemed and carried zero balances. MY MAIN POINT IS: WHAT KIND OF BUSINESS SELLING USED GIFT CARDS IS SO UNSOPHISTICATED AS TO NOT CHECK A CARD(S) BALANCE JUST PRIOR TO MAILING IT? The answer escapes me. Anyway, I contacted them promptly and filed a claim with them. Their warranty / guarantee is only 45 days from purchase, so it is best to act immediately. I had to go their cardcash.com site to be able to contact them via email. Their abcgiftcard.com site had no contact page. I will give them that their claims service was good. Within days they acknowledged my email, kept me updated to the progress, and credited my money with 5 or 6 days of filing. WHY SHOULD A PERSON EVEN HAVE TO EXPERIENCE THIS FRUSTRATION IN THE FIRST PLACE? Again, the answer escapes me.
This website is AWESOME!!! Want to buy a gift card, but don't have a lot of cash? BUY every type of gift card imaginable at up to 30% discount! Do you have gift cards but would rather have cash? SELL it to abcgiftcards.com! Got gift cards for stores you don't really shop at? TRADE them in for gift cards to the stores you want! All transactions are guaranteed! Payment methods accepted are credit card and PayPal.
My teenage daughter was doing really well in school, so I decided to reward her with a mini shopping spree. Purchased several gift cards for Subway, AMC Theaters, Hot Topic, Charlotte Russe and Wet Seal. Total value = $150 Price I paid = $100 My daughter walking around the mall like a BOSS = Priceless :-)