Wren Kitchens

We decided to install a new kitchen and utility room earlier this year. We researched extensively all the suppliers and decided to use Wren Kitchens as they had the best displays and largest range. We ordered it in July and the delivery was in late August. The designer at the showroom helped us design the exact kitchen that we wanted. Our kitchen was fitted by an independent fitter known to us. The kitchen is now fully fitted and we are very happy with it. We had a few contacts with the showroom and customer services to resolve a few issues. These were resolved promptly and to our satisfaction.

Our kitchen is nearly complete, with beautiful cabinetry, countertop, and new appliances. Our installer is a friend of a friend, so we have a more personal, direct relationship with him. I think the installer is a key component to a good experience, as he provides quality control.

We had two cabinet doors that were slightly damaged. I emailed Wren customer service with pics of the damage and a few days later we received new doors. Installation has taken longer than expected, but I feel the end product is with it.
Wren provided 0% financing for 5 years, so it will take a little while to pay off.

I took off a star for mistake in initial measurements (but our installer helped rectify), shifting delivery dates, and the feeling that maybe the designer padded our install with unnecessary panels.

From the moment we stepped into the Wren showroom, we were blown away by the service. From our first appointment with our kitchen designer, through to completion of our kitchen, we've felt valued and listened to. There was never any pressure to buy more than we needed and we've ended up with the kitchen we've always wanted for a budget that suited us. We're delighted with the end result and our joiner said it was one of the best kitchen's he'd fitted.

From start to finish, the experience we had with Wren was easy and completely satisfactory. From our first visit, we were treated amazingly and the professional staff were awesome. We were given lots of choice and the designer helped us make the right decisions. Even the delivery team were polite and respectful. I would highly recommend the Wren app, easy to use and full of information about your order. Thank you Wren for a 5* experience

From start to finish our experience was brilliant. The home visit to go through what we'd like, the look around the showroom, the design that was created, the ease to make adjustments and delivery team were all amazing. Our designer, Kieran was very helpful with listening to what we'd like, offering advice and ideas that added to our expectations and made the whole experience from start to finish beyond what we expected. Cannot fault our experience in the slightest.

We went to Wren in Preston the showroom is on two floors with lots of kitchens to choose from. Ian lamb our designer listened to what we wanted to achieve and he designed a kitchen which had all intregated appliances and suited all our needs. The delivery went smoothly with everything there and we were kept informed at all times when things were happening regarding having our template and fitting done for our quartz work surface. Our experience at Wrens was first class and we would definately recommend them. We did get our own kitchen fitter to install our kitchen.

We spent lots of time shopping around different companies for our new kitchen- but we are so glad we chose Wren in the end. The customer service from the measuring up process, to the design appointment and then delivery (and everything else along the way) was second to none. I'd recommend downloading the app too- very helpful to track the progress. The kitchen itself is fab quality and looks great! Couldn't recommend them more.

We had a new kitchen put in by Wren. From the start of the process until the end they were professional and accommodating. The workmanship could not be faulted and we are extremely happy with out new kitchen

Avoid Wren Kitchens - Poor Quality and Customer Service

I bought a kitchen from Wren four years ago, and it was a huge mistake. The cupboards are bubbling and peeling off, even though they have a 20-year guarantee. My dream kitchen is ruined, and I'm devastated.

Wren offered to replace the doors, but they don't have the same design anymore. My kitchen was a classic Edwardian design, and they only have a basic shaker design as an alternative. I asked for a Georgian design, which is similar to mine, but they refused. They said it's an Infinity Plus design, and mine was an Infinity design. They are just thinking about their profits, not their customers.

They sold me a faulty kitchen, and they are not willing to fix it properly. It's a disgrace. Save yourself the heartache, and don't buy their poor quality kitchen and customer service. They don't care about you.!

Fantastic service from design to delivery and aftersales.

Had a few bits missing from the delivery but they were quickly ordered and delivered through the Wren App. I highly recommend Wren for a kitchen refurb.