Wren Kitchens has a rating of 3.7 stars from 990 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wren Kitchens most frequently mention customer service, much trouble and whole process. Wren Kitchens ranks 2nd among Kitchen sites.
From start to finish with Wrens, the service was top notch. There seems to be a real effort from the company to make sure the customer gets what they want. The kitchen designer we were given had a very good eye for detail, and what would fit in well. We couldn't fault them, just a shame they don't do bathrooms!
A very big thankyou.
From our very first visit, to the design consultations through to delivery, we can't fault Wren. We just love the many colour and style options that were available. Special thanks to Owen from Plymouth who we feel went above and beyond to incorporate all of our needs and designed a beautiful place to be.
Extremely happy with the service we received from Wren in Hereford. The designer understood our needs and offered practical advice with regards to some bespoke carpentry that was required.
The kitchen arrived on time and we had no issues with what was supplied.
Overall: extremely impressed!
Thank you for leaving a fantastic review, Fergus.
I'm delighted that you had such a positive experience at our amazing Hereford showroom - your kitchen looks stunning!
Anastasia
Wren kitchens have been very supportive from the very first appointment to discuss possible designs. Rachael, our designer was extremely supportive and always available to help during the process, right through to completion. We had a couple of issues with supplies, including one pack of flooring was needed to finish the job. Wren Kitchens support team were great at sorting the problems and helpful with enquires. We've had our kitchen for a couple of months and our visitors are impressed! It is practical as well as smart and everything that we wished for.
Buying went well, very attentive, etc but after install we had a few minor issues, we were told by the installer a few panels would be replaced and never heard back even after contacting our wren designer.
Thank you for leaving a review, Carol.
Although I'm pleased to hear your showroom experience was positive, I'm sorry to hear about your installation issue - please could you message me here with more details?
Thanks,
Anastasia
Dee was fabulous. With his help, we were able to design our dream kitchen within our budget. We would highly recommend any one looking to re do their kitchen look no further than Wren Kitchens in Milford.
Thank you for the wonderful review, Jamie.
I'm delighted that Dee from our brilliant Milford showroom provided such an inspiring design experience, and it really is wonderful to hear that you now have your dream kitchen!
Anastasia
Ordered a Wren kitchen in March when they were £2900 less that another DIY shop. Was delivered in May and installed by myself thru the concise and clear instructions provided. Had a frontal missing so went online and ordered it for free and it arrived next day by courier service. Overall could not fault the service of Wren Kitchens and would recommend to others.
Thank you for leaving a fantastic review, Mike.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear that your frontal issue could be easily resolved.
Now your project is complete, I hope you're enjoying your beautiful new kitchen!
Anastasia
Good experience with very friendly people, designed the kitchen in about one hour, next day changed few appliances and cupboards and everything fit perfectly. Thank you for your help and for dedication.
Thank you for the brilliant review, Ramses.
I'm so pleased that your experience with us has been as stress-free as possible - I hope you're enjoying your beautiful new kitchen!
Anastasia
Wren kitchens Worcester were fantastic, from initial contact, through planning and delivery, to fitting (the fitters were outstanding). We are really delighted with our new Utility Room. Sadly head office are not as good and as a returning customer it proved impossible for them to update their records/computer to our new address.
I bought a milano mettalic night kitchen in matt finish with a white marble effect work top to give with it.
With wren you book an appointment to go to there
I had a designer David Taylor llandudno branch who was so helpful in designing the kitchen with lots of helpful advice.
After seeing the kitchen on a TV screen you are then taken to a room using 3d tech and you can walk round your virtual kitchen.
Once ordered I had a date for delivery and it was delivered on time.
Unfortunately 2 items were missing from the order but after phoning the items were sent.
There is an app that wren uses that you download to order parts which is also very handy.
I have an island with a large work top on it after fitting my fitter noticed a scratch on the corner it cost £680 I emailed wren about it and they decided to replace it for me without coming out to look at it which I thought was really good.
That is why I have given 5 stars for their service well done wren!
Went into wren kitchens Stockton not really knowing what we wanted. After having a look around we found our perfect kitchen actually on the way out so made an appointment with Lynsey to design our dream kitchen. Lynsey was really friendly and informative and listened to what we wanted. The kitchen is now in and we love it. The whole process was smooth and simple. And I would recommend wren to anyone.
Thank you for the fantastic review, Heather.
I'm so pleased that you had such a positive experience at our brilliant Stockton showroom - I hope you're enjoying your beautiful new kitchen!
Anastasia
Wren were excellent from the point of measuring up - to final installation. Was great fun selecting kitchen and seeing how it would look on the planners 3D PC in store. My old kitchen was dismantled and taken away. Schedule of work was discussed and arranged as per my availability. Nothing was too much trouble. I would highly recommend WREN kitchens
Thank you for leaving a fantastic review, Gina.
I'm so pleased you chose Wren for your recent kitchen transformation - it's a joy to read your outstanding feedback!
Anastasia
The Doncaster Wren team were fantastic. The designer Duncan was brilliant and patient when I kept getting messed around by builders. James in the customer care tram was fantastic when sorting out the problems with scheduling, nothing was too much trouble and Phil the fitter was awesome, his attention to detail was brilliant. We now have a fabulous kitchen that took less that 3 months from order to fit. Brilliant.
Thank you for leaving a lovely review, Leah.
I'm delighted that our wonderful Doncaster showroom team, and Duncan in particular, supported you throughout your kitchen project. It's also lovely to hear that James and Phil were both helpful, and I'm so pleased that any issues you encountered were quickly resolved.
I hope you're enjoying your beautiful new kitchen!
Anastasia
Just love my kitchen.arrived on date expected Amazing quality great selection to see in showroom. Very helpful staff.But most of all very good prices I would highly recommend to anyone thinking about a new kitchen go to WRENS. I Recommend my daughter but when she saw mine she loved it.Her kitchen gets done in July.Thank you Wrens.
Thank you for leaving a 5 star review, Mary.
I'm delighted that your experience with us has been as enjoyable as possible from start to finish, and it's lovely to hear that you recommended your daughter - I hope her kitchen project goes wonderfully!
Anastasia
Wren from start to finish are an amazing company. The service is 5 star from design to purchase to fitting and completion they were excellent. Any problems were sorted straight away. 100% I would recommend them.
Thank you for leaving a fantastic review, Deborah.
It's a joy to read your wonderful feedback - I'm so pleased you'd recommend Wren!
Anastasia
Designing team were so helpful and were always on board with our ideas! Everything was seamless, however delivery of the kitchen has been the only down fall as we have had to have several deliveries due to some parts not being on the truck. Will recommend wren for future to anyone as customer support was very helpful.
Thank you for the excellent review, Beth.
I'm so pleased that your experience with us has been positive and as stress-free as possible - I completely understand your disappointment regarding missing parts, but I'm delighted that this hasn't taken away from the highlights of your kitchen project!
Anastasia
Im loving my new kitchen and Quartz worktops.
From ordering through to installation Wren offered assistance and support throughout. Would definitely recommend and using the wren app makes everything even easier to keep on top of.
Fantastic experience from start to finish. The showroom had all the kitchens display to make the choosing process easier. The designer was knowledgeable and drew up exactly what we wanted with detailed plans and the chance to view on Wrens virtual reality. Everything ran smoothly with updates on progress throughout. New kitchen is great.
What a fantastic experience from start to finish. Brilliant service in the showroom and seeing the kitchen I'd chosen on virtual reality was amazing.
The price was very reasonable and I was given a date for delivery. Turned up when expected and delivery guys were very nice. I love my kitchen. The quality is superb
Hi Linda,
Thank you for taking the time to leave such brilliant feedback.
It's great to hear you had an excellent showroom experience.
Being a family-run business means we know such a big decision is never easy; that’s why we have tried to create a friendly family environment to help make those choices that little bit easier!
We would love to see your new kitchen, so why not enter it into our #Wrenovation competition for a chance to win £750! Or enter by sending pictures to: wrenovations@wrenkitchens.com.
Please don’t forget to add your postcode or order ID!
Thanks,
Ashley.
Went to wren expecting a hard sales pitch but was pleasantly surprised. I'm a hands on person but the advice given was way better than I would of gone with. We have had our kitchen fitted now for five months and it's changed our living habits. We now use the kitchen as our home hub. It's not a lavish kitchen but the quality is fantastic for the budget we had. At no time did we feel pushed to spend more at the design appointment and I think we would have had the exact experience if we bought a £5000 kitchen or a£50.000 one.
Thank you for leaving a fantastic review, Keith.
Your new kitchen sounds beautiful - I'm delighted you had such a positive showroom experience, and it's lovely to hear you felt supported throughout the process.
Anastasia
Answer: It was very easy to reach Customer service to change our delivery date and to report issues with cabinet doors. We received new doors relatively quickly.
Answer: I did my kitchen with Home Depot three years ago some of the things were so bad I had to replace it a whole kitchen Wren Kitchen solid thing
Answer: They are the real deal. My order came as it was agreed and delivered on time.
Thank you so much for leaving a glowing review, Jenny!
It’s great to know that you’re pleased with our service.
Your satisfaction is our priority!
We truly appreciate your feedback and wish you many wonderful moments in your new space!
Thank you for being a part of The Great Wrenovation.
Best wishes,
Anna