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Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.
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From the design stage with a personable, knowledgeable assistant through to installation by a skilled fitter the service was first rate
Ryan at Swansea showrooms was an excellent help in designing and overseeing the installation of my new kitchen. Nothing was too much trouble for him and he was professional and obviously well trained in supporting customers
Thank you for those 5 stars, Janet.
I'm so pleased that Ryan provided such a thoughtful design experience - that really is lovely to hear!
Anastasia
The whole process from order to fitting and the cooking of our first meal was uncomplicated and professional. Wren came in best on price, value for money, efficiency and fitting date. They offer a wide range of quality, styling and design to suit all budgets. Six months on and everything is in tip top working order and the new kitchen far exceeds our expectations.
Thank you for leaving a brilliant review, Miranda.
I'm delighted you chose Wren for your recent kitchen transformation - it's lovely to hear your feedback on the quality of our products and the range of styles we offer.
I hope you're thoroughly enjoying your beautiful new kitchen!
Anastasia
The design stage was so easy, a couple of visits to the Wren showroom and it was all sorted! The build stage was very quick and we hardly noticed any mess, the fitter was excellent and took in all our requests and carried them out efficiently and with expertise. All the old units were taken away quickly leaving it all clean and tidy. Thank you Wren Kitchens!
Thank you for leaving a wonderful review, June.
I'm so pleased that your experience with us has been positive, with highlights at every stage - your new kitchen sounds stunning!
Anastasia
Very helpful staff and user friendly service. Really pleased with kitchen, quality appliances and looks exactly how I imagined.
Thank you for leaving a brilliant review, Victoria.
I'm delighted that your project has been a positive experience, and it's great to hear your feedback on the quality of our products - I hope you're enjoying your lovely new kitchen!
Anastasia
Wren have given me my dream kitchen and I couldn't ask for anything better.
From the planning stage to the delivery. We bought pre made and fitted it ourselves and the instructions were amazing. A few parts had been missing and an online form made it easy to order and they were sent within 24 hours.
Thank you for leaving a 5 star review, Tara.
I'm delighted that you now have your dream kitchen - your wonderful feedback is a joy to read, and I hope you're thoroughly enjoying your stunning new space!
Anastasia
Very beautiful looking white gloss on lighting. J pool handles is great idea.
Thank you for leaving a 5 star review, Michal.
Your kitchen sounds stunning - white gloss is always a great choice!
Anastasia
I'm a builder and mainly fit kitchens from Howdens, b and q etc and really had no intention of purchasing a Wren kitchen but went to the Guildford showroom looking for ideas for my own kitchen.
I got speaking to Calvin a designer/ ex kitchen fitter ( not sure if he was a kitchen fitter at one point but had compete knowledge) who was absolutely great no sales bull nothing,cut a long story short I was impressed so ordered my kitchen to fit myself and the service was absolutely faultless, quality service any problems resolved with no stress, couldn't not recommend enough, when asked now who I would recommend it would have to be Wren
Thank you for leaving a wonderful review, Jim.
I'm delighted that Calvin provided such a thoughtful design experience, and it's great to hear you felt supported and informed at every stage of the process.
It's lovely to hear your feedback about our quality and service - now your project is complete, I hope you're enjoying your beautiful new kitchen!
Anastasia
A brilliant experience from start to finish
I would recommend WREN KITCHENS to everyone looking for a new kitchen
Thank you for leaving an outstanding review, Jo.
It's a joy to read your fantastic feedback - I'm delighted you chose Wren for your recent kitchen transformation!
Anastasia
Excellent from start to finish. Everything arrived on time and was order perfect.
Thank you for leaving a wonderful review, Vernon.
I'm so pleased that your experience with us has been positive from start to finish - I hope you're enjoying your beautiful new kitchen!
Anastasia
Wouldn't go anywhere else. My friend just got his there too. I couldn't recommend this company enough! I shopped around and there was no comparison.
My daughter having an extension in July and will be going to Wren's too.
First class and think of everything.
Thank you for leaving a fantastic review, Wendy.
I'm delighted you chose Wren for your recent kitchen transformation - your first class feedback is so appreciated!
Anastasia
From start to finish very professional, good quality service and couldn't be happier with the way the kitchen turned out, identical to the plan that was created in the show room.
Thank you for leaving a brilliant review, Sharon.
Your new kitchen sounds beautiful - I'm so pleased that your entire project has been a positive experience!
Anastasia
We were so pleased with our woodpecker flooring we have ordered more for the lounge. Textured wood effect, great colour and warm due to insulation.
Thank you for leaving a lovely review, Kathryn.
I'm so pleased that you're enjoying your beautiful new flooring - it sounds stunning!
Anastasia
From the very beginning to the after care it went smoothly. Great quality and units already built
Thank you for leaving a fantastic review, Sharon - your wonderful feedback is so appreciated!
Anastasia
Delivery was on-time and support was good. There was some issue with the cabinets or doors having some cracks but it was easy to order the replacement and they arrived on time as well.
Thank you for leaving a brilliant review, Ali.
I'm so pleased that the issues you encountered could be easily resolved - that's great to hear!
Anastasia
Great product and service and expert advice from our designer has improved the kitchen layout. Recommended
Thank you for those 5 stars, Paul - your fantastic feedback is so appreciated!
Anastasia
From start to finish we couldn't fault Wren kitchens. From many alterations during planning and sending out replacement part the service was first class
Thank you for leaving a 5 star review, George.
I'm so pleased that your experience with us has been positive from start to finish - that really is lovely to hear.
Anastasia
Thank you for leaving a 4 star review, Julie.
I'm so pleased that the damaged part could be easily replaced - that really is great to hear.
Anastasia
Very satisfied with my kitchen would definitely recommend if your thinking about purchasing a new kitchen great price
Thank you for leaving a wonderful review, Shawn - your fantastic feedback is so appreciated!
Anastasia
Great product and the design was great. Spent plenty of time helping to get the design correct and brought the van which has all the products in.
Thank you for leaving a fantastic review, Wendy.
I'm delighted you had such a great experience with our Mobile Design Centre - your wonderful feedback is so appreciated!
Anastasia
Answer: It was very easy to reach Customer service to change our delivery date and to report issues with cabinet doors. We received new doors relatively quickly.
Answer: I did my kitchen with Home Depot three years ago some of the things were so bad I had to replace it a whole kitchen Wren Kitchen solid thing
Answer: They are the real deal. My order came as it was agreed and delivered on time.
Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.
Thank you for leaving a fantastic review, Gregory.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear you felt informed and supported at every stage of the process.
Now your project is complete, I hope you're enjoying your lovely new kitchen!
Anastasia