• WPDating

WPDating

Overview

WPDating has a rating of 3.86 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPDating most frequently mention support team, and custom development. WPDating ranks 2nd among Dating Site Software sites.

  • Service
    31
  • Value
    27
  • Shipping
    18
  • Returns
    19
  • Quality
    27
Positive reviews (last 12 months): 71.4%
Positive
5
Neutral
1
Negative
1
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The support team just ruined my site and translated it back to English.
How would you rate WPDating?
Top Positive Review

“Good support service”

Smiley C.
12/13/23

The support service of wp team is really good. I was in a doubt because of few negatve reviews posted for the product, that is the reason I started from a basic package. But i got a good service with the product that I want for my website. It is customisable and many admin options are there which helped me to create my site. I was planning to launch the site on Jan but I think I will launch it earlier. Thank you team. I personally recommend the product and their service!

Top Critical Review

“WORST EXPERIENCE - I AM SHOCKED! WARNING EVERYONE, AND FOLLOW WHAT I DO TO GET THEM REMOVED!”

GOLD R.
5/12/23

Apart from what I will tell you, they also have fake reviews that appear after every low review. Trust NONE of the good reviews. If you were scammed as well, report WP DATING to the Better Business Bureau and contact their hosting provider and payment processor, just like how I am doing. I will make YouTube videos as well, because their scamming is actually ridiculous. Please read. They claim they offer refunds, so I paid for 2 packages (because first was a mistake) and even told them ahead of time that first thing was mistake. Now... Imagine emailing a company, saying you paid for something by mistake, but you will try the other one you wanted and asking them to send the balance for the difference or should you go ahead and purchase the other one? Because for sure they would give you a refund on the first one... Imagine them responding to your error purchase, not warning you at all and allowing you to think they operate in good faith and fully aware that due to their deceptive website which leads you to purchase the wrong items, you were not even at fault. So, after I purchased the right package, I was unhappy because the product was NOT as described. It shouldn't even be 40 dollars but I paid over 600 dollars (including the error purchase) so I asked for a refund. They went from promising a refund to making up all kinds of policies, just basically gaslighting me and they will keep repeating sweet nothings basically talking around you and saying anything but what you are asking. They even said they were confused that I would want both refunded and tried to blackmail me into just taking one. They said they will even have screenshots of the refund but nothing was returned, they changed their mind again! Just shows they have no real purpose to what they do, just trying to find angles to scam. One of their tactics was saying I wanted the refund too fast (when on the website it says you need to ask within 10 days. But now all a sudden it's too fast!) Then they said it was because I have a business partner after all kinds of other excuses! Basically, they just make up policies left right and center, so they really don't give refunds. They try to reverse it on you, like you are the scammer. Without using their license code your themes cannot function so no one can just take their themes plus this is not how this works... Don't say you offer refunds when you don't. I really trusted this company. But I guess I was wrong. They are short-sighted and clearly scam with ease, because they don't even believe in their product, and it's clear. They are just happy to milk this cow while it lasts. But reaping all the bad karma too, and it has nothing to do with reviews my dear, so good luck, you are going to need it after life is done with you.

Reviews (67)

Rating

Timeframe

Other

Reviews that mention popular keywords

support team (4)
Thumbnail of user smileyc1
1 review
2 helpful votes
December 13th, 2023

The support service of wp team is really good. I was in a doubt because of few negatve reviews posted for the product, that is the reason I started from a basic package. But i got a good service with the product that I want for my website.

It is customisable and many admin options are there which helped me to create my site. I was planning to launch the site on Jan but I think I will launch it earlier. Thank you team. I personally recommend the product and their service!

Tip for consumers:
Good product good service

Products used:
Digital products

Service
Value
Quality
Thumbnail of user dizzyenuf
1 review
0 helpful votes
May 2nd, 2023

After calculating the time difference so that I could contact their technical support department during the hours they are available, I was pleased with the responsiveness.
They are still working to resolve all of my small issues, and I will revisit this review to let you know how that all turned out.

Tip for consumers:
Pay attention to the time difference for technical support and plan accordingly!

Products used:
I am using their main WPDating theme and plugins as well as Atom Chat integration and language packs.

Service
Value
Returns
Quality
Thumbnail of user thomasnacht504
1 review
0 helpful votes
December 31st, 2023

I've been working closely with wpdating for around 2 months now with 2 dating websites, and it was already AMAZING, to begin with. It just gets better and better. At first, I faced some problems that I thought were because of the plugin, so I contacted them immediately and got a solution within a few hours. The problem was due to misconfiguration of settings and was not from their software. I'm very happy now with them, and I sincerely recommend them to all the entrepreneurs who want to start a customized dating website business. Thank you, team, for helping me with my project.

Tip for consumers:
I would recommend everyone test their demo sites properly before purchasing the product and have a good conversation with the live chat. You can then contact their support while customizing their site. Their service is good.

Products used:
I used their online software to build my website.

Service
Value
Shipping
Returns
Quality
Thumbnail of user heroldh2
1 review
1 helpful vote
November 28th, 2023

The software support provided by WP Dating is commendable, particularly in terms of responsiveness. I have been a client of theirs off an on for the past ten years. The support team consistently demonstrates a high level of attentiveness to customer queries and concerns. One of the standout features is the promptness with which they address issues, usually within 24 hours, and no downtime for updates. The team's responsiveness is truly impressive, as they swiftly acknowledge tickets and provide timely updates on the progress of problem resolution. This commitment to quick and effective communication instills confidence in clients, making them feel supported and valued. Overall, the positive responsiveness of the software support team has enhanced my overall customer experience, contributing to a sense of reliability and trust in the company's commitment to customer satisfaction.

They are now my only software provider for my dating sites. The sales team has been extremely awesome as well and particularly lately with some customization requests I have submitted.

Service
Value
Quality
Thumbnail of user palomas11
1 review
0 helpful votes
January 23rd, 2021

This is a good product although there are still glitches to be ironed out and ideally an improved system should, d be created for ticket logs and updates. Overall value for money I believe is pretty good. Support is prompt but can vary depending on which agent you get. Nick M has been very helpful. Support hours are on Nepal time.

Tip for consumers:
App was not included and has glitches. Submiting a support ticket needs to be more ordered with ticket log numbers.

Products used:
Website

Service
Value
Quality
Thumbnail of user leighb278
1 review
1 helpful vote
December 21st, 2023

I used WP Dating club for my website, it is very good theme. Easy to make change images and colors according to my website and personalize. Support people also very helpful and always available when I need to make changes to my website.

Thumbnail of user romanzzed
1 review
0 helpful votes
January 6th, 2022

Welcome all people and happy 2022. I work since some month now with the products from WP Dating. At the beginning it was a bit difficult for me, cos i didn't know much about the functions. I had so so many questions and i must say the support always helped me till today. They changed a lot for me or give me always introductions with screenshots to fix the problems. Even to add new languages for some days was made on the same day. With WP Dating you can grow step by step, thats my experience till today. I wish you all luck and nice times. Bye from Daniel

Tip for consumers:
Talk first to the support and get a lot introduction before you start your dating journey

Products used:
WP Dating Plugin

Service
Value
Shipping
Returns
Quality
Thumbnail of user saraht1358
1 review
0 helpful votes
May 16th, 2022

I started using WP Daring in September and have been very impressed with the whole experience. I've tried a couple of other dating themes, but they were not quite right for my needs.
Dating Club, on the other hand, gave me everything I wanted and more.
Their plugin also comes with a lot of features that other dating developers do not provide. It's easy to set up, and simple to customize. I've been using their plugin and theme for a while now, and I haven't had any issues yet.

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelas2236
3 reviews
2 helpful votes
May 15th, 2022

I'm so grateful to have found WP Dating.

The themes they create are extremely high quality and intricately editable to make them personalised to your dating site. Although I had some issues setting up the site at beginning, the support is always above and beyond for the assistance.

Honestly, I would recommend this company to anybody looking for a dating website theme, regardless of where the customer's skill level is at.

Service
Value
Shipping
Returns
Quality
Thumbnail of user williamd2878
1 review
1 helpful vote
June 7th, 2022

I am a new WP Dating customer and I have to say that I am loving the Secret lover theme.

I had a question about how to use the plugin correctly and it is all in their website's knowledge base. This plugin helped me save a great deal of time, effort, and money! It's quite simple to use, has several customization options, and most importantly, it looks great!

I would strongly suggest this product to anyone who wants to easily start their own dating site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sacredskyliving
2 reviews
3 helpful votes
May 12th, 2023

Apart from what I will tell you, they also have fake reviews that appear after every low review. Trust NONE of the good reviews. If you were scammed as well, report WP DATING to the Better Business Bureau and contact their hosting provider and payment processor, just like how I am doing. I will make YouTube videos as well, because their scamming is actually ridiculous. Please read.

They claim they offer refunds, so I paid for 2 packages (because first was a mistake) and even told them ahead of time that first thing was mistake.

Now... Imagine emailing a company, saying you paid for something by mistake, but you will try the other one you wanted and asking them to send the balance for the difference or should you go ahead and purchase the other one? Because for sure they would give you a refund on the first one...

Imagine them responding to your error purchase, not warning you at all and allowing you to think they operate in good faith and fully aware that due to their deceptive website which leads you to purchase the wrong items, you were not even at fault.

So, after I purchased the right package, I was unhappy because the product was NOT as described. It shouldn't even be 40 dollars but I paid over 600 dollars (including the error purchase) so I asked for a refund.

They went from promising a refund to making up all kinds of policies, just basically gaslighting me and they will keep repeating sweet nothings basically talking around you and saying anything but what you are asking. They even said they were confused that I would want both refunded and tried to blackmail me into just taking one.

They said they will even have screenshots of the refund but nothing was returned, they changed their mind again! Just shows they have no real purpose to what they do, just trying to find angles to scam.

One of their tactics was saying I wanted the refund too fast (when on the website it says you need to ask within 10 days. But now all a sudden it's too fast!)

Then they said it was because I have a business partner after all kinds of other excuses! Basically, they just make up policies left right and center, so they really don't give refunds.

They try to reverse it on you, like you are the scammer. Without using their license code your themes cannot function so no one can just take their themes plus this is not how this works... Don't say you offer refunds when you don't.

I really trusted this company. But I guess I was wrong. They are short-sighted and clearly scam with ease, because they don't even believe in their product, and it's clear. They are just happy to milk this cow while it lasts. But reaping all the bad karma too, and it has nothing to do with reviews my dear, so good luck, you are going to need it after life is done with you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user georgia.ugwu
1 review
2 helpful votes
October 10th, 2023

Excellent product and easy to use.
The software is straightforward and clean.
Really happy with the support.

Tip for consumers:
Fantastic

Products used:
Wp dating

Service
Value
Shipping
Quality
Thumbnail of user laurentl12
2 reviews
7 helpful votes
March 26th, 2021

Run away, they are unprofessional, tell nonsense, make you wait, they fix a bug and it breaks elsewhere. They disappear without saying anything for 3 weeks. They take your money and don't deliver what's agreed. They are in bad faith... in short if you do not want to waste your time and your money... flee flee flee! They are scammers

Tip for consumers:
do not use !!! run away from this plugin and this company

Products used:
I had to stop working with them after losing $ 2500 and finding another plugin

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelab1693
1 review
0 helpful votes
September 29th, 2021

I would like to thanks WP dating for helping me with my website. I started working on customization of this website using features provided by the plugin which was really easy to do, planning ahead and launching it in a few weeks! Thank you once again team- You guys are doing an amazing job at supporting us and other entrepreneurs who want to start our own businesses too!
I will surely recommend them.

Thumbnail of user jenniferd2428
3 reviews
2 helpful votes
June 2nd, 2022

I bought the Standard package with installation, and I've had no problems at all. The support team was very friendly and helpful, and they were able to help me fix any issues I had very quickly.

I purchased the installation package with demo profiles, which has been super useful for me in making my dating site look legit and with many members. It looks like a real site, which has been great for getting users interested in signing up!

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaelc6693
1 review
0 helpful votes
May 20th, 2022
Verified purchase

This is by far the best dating package available, and continues to improve with every release. It is the cleanest, and most slickest looking available, and the best value for the money. Our company, kinksmeet.com has been working with WP Dating for over a year, and our site is flawless! Customer support is prompt, and will even log into your admin panel and fix or tweak any issues you experience. Our rep, Brain, has been working along side us since the beginning and has handled every inquiry and issue we've brought up! The newest dating package is built with Elementor, a responsive website builder, and it gave our site a complete make over. If you're looking to start an online dating site, go with WPDating, you will not be dissapointed! Successful websites take lots of time, work, tweaking, customization's, and constant improvements. The negative reviews expected flawless success out of the box, and did not take the time to work with support on correcting any issues. Every server setup is different, with different configurations and customization's, unfortunately, no successful website really works like that. This is truly a great package, with the option for mobile app add-ons. WPDating saved us tens of thousands of dollars from custom development, and our site is beautiful, and flawless!

Tip for consumers:
Since this application runs off of Elementor, I highly recommend purchasing Elementor pro to fully customize your site to your wishes.

Products used:
WPDating, Instant Chat IM, DSP-Addon

Service
Value
Quality
Thumbnail of user steved871
1 review
2 helpful votes
June 8th, 2020

WPDating plugin is awesome, it's pretty simple to use and comes from someone who has absolutely no knowledge in scripts, HTML, or any developing skills. Also they have the custom development service if i need to add any new features or designs. A round of applause is the least I can do to show my appreciation towards the staff, excellent customer service, tending to after sales queries and so much more. A full package indeed and thumbs up to the team.

Recommended!

Thumbnail of user jaspert16
1 review
0 helpful votes
April 28th, 2022

I'm a big fan of the WP Dating plugin. They have lots of features, and they're all easy to use.
I know that it can be difficult to manage the site and keep the members happy when you have so many features that everyone needs to use. But I haven't had any problems with the WP Dating plugin yet, and I've been using it for a few months now.
The most important feature is messaging; I couldn't have my dating site without messaging! There are a lot of other cool features, too: near me (where members can see each other based on location), private photos (so people can show themselves only if they want to), and meet me (so you can find someone who wants to "meet me" in real life). And there are a ton more features that I don't even use because they're not necessary for my site.
If you're setting up a dating site, I recommend checking out the WP Dating plugin.

Thumbnail of user rolfb28
0 reviews
0 helpful votes
January 21st, 2022

Diese Leute arbeiten sehr hart und genau und liefern immer Treffer ab! Das kann man nur empfehlen! Und freundlich sind sie auch.

Tip for consumers:
Die besten Jungs die ich bis dato kennenlernen durfte. Top Software und immer ein offenes Ohr. Keine Frage ist ihnen zu dumm. Ich danke Euch - macht weiter so!

Bis dann Rolf

Products used:
WP-Dating

Thumbnail of user aneannas
1 review
0 helpful votes
June 18th, 2021

This review is about the support from looking on to buying and to getting the website running. We have not started to use the website yet, so I will give another review when that happens.

So far, the experience has been amazing. The support team is really ON trying to help me as much as they can. When I was looking in to buying the pre sale support answered all of my questions quick and was polite and nice.

After buying they started working on the site at once. I am making lots of changes, and they are so nice telling me where to change what I can change and helping me out with things I can not.

Looking forward to see how the user experience will be.

Service
Value
Shipping
Returns
Quality
Thumbnail of user waynes552
1 review
0 helpful votes
August 20th, 2021

Best dating solution in the market
It was my first time in the dating business, After doing research on the scripts available in the market, I decided to go with wpdating,
Demos on the website made it clear to me this was the real deal. It is really great value for money, open source code, fully customizable, useful models and the best part is support service. Thank you to all guys.

Thumbnail of user nordd
1 review
0 helpful votes
May 26th, 2022

Best product and service
Thank you very much
Want more buy
Alwasy keep your products
I empfeglen all the people auch use wpdating plugin

Thumbnail of user martinw331
1 review
1 helpful vote
June 4th, 2021

A plugin with an incredible number of bugs which only ever causes problems

The support tries hard but on the one hand it is very slow and on the other hand every error improvement leads to new errors elsewhere.

In the end, unfortunately, a non-working plugin!

I can only strongly advise against buying it!

If you have bought the plugin once and then want to reverse the purchase via PayPal, this will be rejected with the notification of the delivery of the product.
Of course the delivery took place - but unfortunately the plugin cannot be used!

Tip for consumers:
In the end, unfortunately, a non-working plugin!

I can only strongly advise against buying it!

Products used:
WP Dating Plugin

Service
Value
Shipping
Returns
Quality
Thumbnail of user quianak3
1 review
1 helpful vote
June 9th, 2020

Buying a website template from WPDating was the best decision that I have ever made. In all honesty I have never had any problems with the template in the entire yr and a half or any of their products. One of the greatest feature is their tech support, consistently being there for me and lending me a helping hand. So for anyone who comes across my review, don't worry when it comes to buying products from WPDating because the tech support consistently got your back.

Thumbnail of user fabriziof15
1 review
0 helpful votes
July 26th, 2021

WPDating has allowed us to build the basic structure of a Dating Website. The Support guys are really good and they have been helping explaining the features, fixing bugs and helping with basic personalizations. All their support is greatly appreciated.

Service
Value
Quality

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From the business

WP Dating.com is a Professional WordPress Dating Plugin Solution that powers the most unique Dating sites on the market.

Company Representative

Thumbnail of user roshanb11
Roshan B.

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