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Worthy

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Texas
2 reviews
5 helpful votes
Follow Cindy P.
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I had a previous wedding ring with a 2.33 ct center diamond & 2.88 ct diamonds next to it that I wanted to sell, but was super hesitant to send it off to Worthy. I had checked around and got really poor estimates for it so finally decided to take a chance and send it off to Worthy after talking to Rachel. She was great at explaining the whole process and definitely made me feel more at ease about it all. Once they had it appraised, Ornella called me to tell me what the estimate was and we came up with a minimum price that I was willing to except. It went to auction and sold for more than I expected and so I was super happy about that, but also very happy about how the whole process went and how they kept me informed all along the way. I already know that I will be sending them other jewelry that I haven't worn in years.

Date of experience: February 24, 2022
Worthy T. Worthy Rep
over a year old

Hi Cindy,

We appreciate having had the opportunity to partner with you on the sale of your wedding ring. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Michigan
1 review
1 helpful vote
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Exceeded expectations!
March 24, 2021

I worked closely with Kendall for the sale of my bridal set and he provided detailed updates at every step of the process. I was pleasantly surprised at how quickly and efficiently the diamond grading and auction process went, and I ended up receiving a higher sale price than I originally had requested. I will definitely use them again for the sale of jewelry.

Date of experience: March 23, 2021
Worthy T. Worthy Rep
over a year old

Hi Ruby,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Colorado
1 review
0 helpful votes
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Easy and convenient!
October 25, 2022

My experience with Worthy was so seamless! The entire team took the stress and pressure off of me in order for me to sell my wedding band set. Something that can be a very emotional and stressful situation they helped make it smooth, quick, and incredibly easy. I got notifications along the way with every step so I felt informed about my rings and they even helped me set the best price in order to get a fair deal on my set. They answered all of my questions and I felt very comfortable with the whole process. I would absolutely recommend Worthy and if I ever have jewelry to sell in the future they will be my go-to!

Date of experience: October 25, 2022
Worthy T. Worthy Rep
over a year old

Hi Brandi,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We completely understand how intimidating selling your jewelry can seem at first and we're glad you decided to give us a try. We look forward to working with you again should the opportunity arise.

The Worthy Team

New York
1 review
1 helpful vote
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AWESOME AUCTION MANAGER!
April 30, 2021

"I already left a review about my experience with Worthy, but I neglected to mention that the reason I had such a wonderful experience was the Auction Manager, Kendall Vanamburg. He was the one who guided me through every step and kept me informed. I never stressed; if I had a question he answered it in under thirty minutes (I've never had such incredible customer service before!) Kendall let me know that he received my jewelry and every single step that the piece was undergoing; I felt like I was taking a ride with the necklace! As soon as it was sold on auction he sent me another email and told me when to expect payment in my account. Please be sure that this letter gets in his HR file, and I will be contacting him again!"

Date of experience: April 29, 2021
Worthy T. Worthy Rep
over a year old

Hi Diana,

We appreciate the feedback you've shared about your experience, especially what you had to say about Kendall! Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

California
1 review
0 helpful votes
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Worthy Rocks
April 22, 2023

I recently sold a rolex watch with Worthy. From the moment I engaged with Worthy till I got paid, I felt valued as a customer, got great communication, and most importantly to me I felt I had a trustworthy partner. They do all the work and you sit back and watch the auction which was fun for me over a few days. I have never sold jewelry before so while apprehensive at the beginning you have nothing to worry about. Do your homework and have an idea of what your item is worth and what a realistic selling price is going in. Don't hesitate go for it!

Date of experience: April 22, 2023
Worthy T. Worthy Rep
over a year old

Hey Anil,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Tennessee
1 review
0 helpful votes
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I have already recommended Worthy to a friend
June 10, 2023

My experience with Worthy was great. The only negative was that everything took a bit longer than their website descriptions, but their communication kept me informed every step of the way. I was extremely pleased with the results and have already recommended them to a friend.

Date of experience: June 10, 2023
Worthy T. Worthy Rep
over a year old

Hi Julie,

Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again.

The Worthy Team

Arizona
1 review
0 helpful votes
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Amazing Experience!
May 5, 2023

The entire process was stress-free from beginning to end. Kendall kept me informed every step of the way. It all happened so quickly! It was so much fun to watch the bids come in during my auction and I was so pleased with the final offer. My only disappointment is that I don't have another ring to sell through Worthy.

Date of experience: May 5, 2023
Worthy T. Worthy Rep
over a year old

Hi Nancy,

Thank you for taking the time to share your experience with Kendall! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Texas
1 review
17 helpful votes
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Worthy is worth it!
October 11, 2018

Not gonna lie... I was completely skeptical of sending my ring off to worthy... Even though I'm not married anymore I knew it was still a valuable piece... But I took a leap of faith and trying to sell it for a few bucks was better then sitting in my garage... Plus... It paid for my next semester at school. So I'm really happy with the turnout.

Date of experience: October 9, 2018
Worthy T. Worthy Rep
over a year old

Hi Alisha,

We know parting with such a sentimental possession is not easy and we're glad you felt supported throughout the process. Thank you for taking a moment to share your experience. Your feedback means so much to us because this is exactly why we do what we do.

The Worthy Team

Colorado
1 review
0 helpful votes
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AVOID AT ALL COSTS!
March 9, 2024

They lost two of my rings in transit and refuse to provide any documentation or to give me the fair value for my rings. It's been almost six months of an absolute dumpster fire. They won't respond unless you hound them, and they talk down to you when you try and get any information from them. They're supposed to have insurance for jewelry when you send it in to them through FedEx and then separate insurance to protect your jewelry through the whole process, but the way they're reacting it making it sound like they have no insurance at all. It feels a lot like they only have one or two employees and that there's no actual professional working with or for them. I never saw a gemologist report from the ring I first sold with them, even though it was supposed to be provided. And now magically my information from the one ring I sold with them last summer and the information on both of their rings has been "accidentally" deleted from their website.

Date of experience: February 28, 2024
Worthy T. Worthy Rep
over a year old

Hello Fay,

We acknowledge and understand the seriousness of the concerns you have raised. To confirm, a member of our team has been in direct contact with you since the concerns with your jewelry's shipment were first observed. As a reminder, you can still view the FedEx tracking ending in -0711 on fedex.com to confirm that FedEx initially received your package. Unfortunately in light of there being no additional movement on the tracking, FedEx ultimately concluded your package as a loss after they were unable to locate it.

Although it is extremely rare for a package to go missing while being shipped by FedEx, we have insurance coverage in place for this very reason. Our insurance policy provides coverage reflective of the services we offer. As pre-owned jewelry being sold through a secondary market, jewelry is eligible for coverage up to its current resale value. Documentation such as a detailed purchase receipt or a grading report highlighting your jewelry's unique characteristics greatly help in substantiating the claim and determining an accurate resale value range. It is important to note that you were requested to provide any available documentation however we have only received photos of the two rings you indicated you shipped to this point.

When reviewing your past communication with our team, we can confirm you were advised of the steps we would be taking to investigate the concerns and to assist you further. In light of the severely limited information available for your jewelry, this did influence what steps our team could take. We're sincerely sorry if any past explanations did not thoroughly address all of the questions or concerns you've had. A senior member of our support team will be following up with you directly to discuss this further and determine the most appropriate path forward in getting it resolved.

Thank you,

Worthy Team

UPDATE**

Dear Fay,

It has been 3 months since you first left your feedback, and we have still been unable to connect with you to provide a resolution. We have reached out multiple times through both email and phone calls, and remain eager to address the concerns you raised. Our team is dedicated to finding a satisfactory solution, and we kindly request that you respond to the senior member of our team at your earliest convenience.

Thank you,

The Worthy Team

New Jersey
1 review
1 helpful vote
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Great Experience
May 4, 2023

I had a great experience with the Worthy company. From the moment that reach out and started the process to receiving my money for my ring set everyone was professional. Each step of the way someone would make you aware of what was going on with your jewelry and where it was going also. Asked for permission to do things with it also. Can not say enough about the company. Very easy process.

Date of experience: May 4, 2023
Worthy T. Worthy Rep
over a year old

Hey Michelle,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Texas
1 review
0 helpful votes
Follow Lesley O.
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I highly recommend using Worthy to sell your jewelry! They will send you a complimentary mailing package in order for you to mail your jewelry off to New York to be graded and have the pictures taken. They will then keep you updated on every step of the process via email and text message. Once your jewelry is ready it will be put up for auction for 48 hours and you can watch the bid price on your jewelry for the full 48 hours. If your preferred price was met or it was exceeded your jewelry will be sold, and if it's not you get to choose whether to sell for the highest bid or get your jewelry back. I sold my engagement and wedding band and I got way more than I hoped to get! Worthy will take a percentage of the highest bid price as a service fee. Mine was 14% Worthy will then call and confirm payment process and information and the money was in my account less than 5 days after it was sold. I'm very happy with the service Worthy provided!

Date of experience: March 10, 2022
Worthy T. Worthy Rep
over a year old

Hi Lesley,

We appreciate having had the opportunity to partner with you on the sale of your bridal set. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Idaho
1 review
0 helpful votes
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Smooth Process
May 8, 2022

Very smooth process, every single step is explained and updates are sent regularly. I sold my ring in a couple of days and received payment very shortly after. I feel that every step was handled quickly and professionally. Thank you Worthy team!

Date of experience: May 8, 2022
Worthy T. Worthy Rep
over a year old

Hey Laura!

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

Pennsylvania
1 review
0 helpful votes
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Extremely impressive process
January 9, 2023

This was an extremely simple experience where Worthy took care of everything from start to finish! I will definitely recommend Worthy to others and will use them again when needed in the future. Thank you for making this a positive simple experience!

Date of experience: January 9, 2023
Worthy T. Worthy Rep
over a year old

Hey Danielle,

We're glad we could help simplify the process of selling your jewelry, especially during this hectic time! Definitely tell your friends and family about us, we'll be more than happy to help them with this easy and safe process as well!

The Worthy Team

Pennsylvania
1 review
5 helpful votes
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Wedding ring sale
October 17, 2018

I was leery of this process but at the same time felt that the ring was no good to me anymore so I might as well make a profit off of it. I didn't get as much as I would have liked for it about $400-$900 less than expected and that was with what I thought was low expectations but must say process was very easy. I spoke with and texted several times with someone from the company before making the decision because it scared me to send my ring in the mail. I never was told and I guess didn't think to ask or read that 22% off of what you sell ring for is taken for process and sale of ring. This is something that I believe should be a little clearer. All in all it was a positive experience. Ring cost $5000 made $1123. The ring was 13 years old.

Date of experience: October 15, 2018
Worthy T. Worthy Rep
over a year old

Hi Lisa,

Thanks for taking a moment to share your feedback. Feedback such as yours helps us to continue to improve on the services we provide to our sellers. Should you need any assistance selling any other pieces, please don't hesitate to let us know. We'd be happy to partner with you again.

The Worthy Team

Maryland
1 review
3 helpful votes
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It was difficult deciding to sell my diamond ring; it was my great grandmother's engagement ring. But Abbey with Worthy consistently kept in touch, every step of the way, which made me more comfortable with my decision. The initial recommended estimate (reserve) was more than what I hoped for. It ended up selling for a little more than the recommended estimate and I received the funds within a few days. I would highly recommend Worthy to anyone considering selling their diamond ring.

Date of experience: March 7, 2022
Worthy T. Worthy Rep
over a year old

Hi Christina,

We know parting with such an important and meaningful possession is not easy and we're glad you felt supported throughout the process. Thank you for taking a moment to share your experience. Your feedback means so much to us because this is exactly why we do what we do.

The Worthy Team

Indiana
1 review
1 helpful vote
Follow Jennifer W.
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Abbey at Worthy walked me through the process and answered all my questions. It took about two weeks from start to finish to sell my old engagement ring, and I wound up getting $600 more than a local jeweler said I would. It was great to know I could always end the process for free, and there was no risk. I would recommend Worthy to anyone!

Date of experience: March 3, 2021
Worthy T. Worthy Rep
over a year old

Hi Jennifer,

We completely understand how intimidating selling your jewelry can seem at first and we appreciate having had the opportunity to walk you through it. We're very focused on helping you get the most for your pieces and it's even more exciting when the outcome exceeds your expectations! Congratulations again on your recent auction!

The Worthy Team

Connecticut
1 review
2 helpful votes
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Great experience
October 28, 2020

Worthy helped me to sell my father's diamond ring. I had talked to several jewelers but because of the size of the diamond and the cut they were not interested. So I found Worthy on the internet. After reading reviews I called Rachel. She kept me informed thru the entire process and worked hard to sell my ring at an agreed price. Turned out that the ring sold above the reserve price! Thanks Rachel for a job well done!

Date of experience: October 28, 2020
Worthy T. Worthy Rep
over a year old

Hi Gregory,

Thank you for taking the time to share about your experience with Rachel! We think they are pretty great too! Please don't hesitate to reach out again should you ever need any further assistance with selling other pieces. We'd be happy to partner with you again.

The Worthy Team

Illinois
1 review
0 helpful votes
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Engagement Ring
March 28, 2022

Worthy was very helpful thru the entire process, they keep in contact with you from the first email until it sells telling you actually what they are doing with your jewelry. We would recommend Worthy to anyone who has a piece of jewelry to sell.

Date of experience: March 28, 2022
Worthy T. Worthy Rep
over a year old

Hi Joyce,

This is exactly what we strive to do! Congrats again on the sale of your jewelry. Be sure to tell your friends and family about us, we'll be more than happy to help them as well.

The Worthy Team

Wisconsin
1 review
0 helpful votes
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Great communication, overall good experience.
June 26, 2023

I had a good experience with Worthy and really appreciated the communication that kept me up-to-date on where my ring was and what was happening. The only thing I would recommend to others selling is to not "under value" the property. I'm glad I priced mine above the Worthy initial recommendation.

Date of experience: June 26, 2023
Worthy T. Worthy Rep
over a year old

Hey Judi,

We appreciate the feedback you've shared about your experience. Our success comes from your success so thank you for choosing to partner with us. We look forward to any future opportunities to work with you again!

The Worthy Team

New York
1 review
1 helpful vote
Follow Todd H.
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Straightforward process
November 10, 2020

Jane and Kendall explained the process and held my hand throughout each step. I didn't feel pressured in any way. I felt like this was a fresh way to sell jewelry. Would suggest researching them if you are looking for a straightforward way to sell.

Date of experience: November 9, 2020
Worthy T. Worthy Rep
over a year old

Hi Todd,

Thanks for taking a moment to share your experience and congratulations once again on your successful auction! We're glad you decided to give us a try and we look forward to working with you again should the opportunity arise.

The Worthy Team

Overview

Worthy has a rating of 4.8 stars from 437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Worthy most frequently mention entire process, great experience and customer service. Worthy ranks 2nd among Diamond sites.

service
78
value
72
shipping
73
returns
27
quality
59