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    Work Authority

Corporate Values

Overview

Work Authority has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
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How would you rate Work Authority?
Top Critical Review

“BOGUS Guarantee”

AChristian -.
8/12/21

We purchased a pair of work boots from this company which fell apart five months later. The receipt says there is a 100% warranty for six months, which then contradicts itself by saying any refund/credit will be based on the product being never worn and also being pro-rated. Unaware of the cunning on the receipt, we went in to purchase our replacement pair expecting a partial refund. It turns out that what the store does is takes the purchase price, divides it by 12 months, then takes the amount for the five months we had them when they fell apart, and deducts that amount from the full purchase price for the replacement pair. The store calls this "a wear fee." The store doesn't realize that we paid the "wear fee" when we paid for the boots to wear them, not to display them on our mantlepiece. So one pair of boots cost us $320.14; plus we were charged tax twice. Outrageous.

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Reviews (1)

Rating

Timeframe

Other

gails326
18 reviews
64 helpful votes
August 12th, 2021

We purchased a pair of work boots from this company which fell apart five months later. The receipt says there is a 100% warranty for six months, which then contradicts itself by saying any refund/credit will be based on the product being never worn and also being pro-rated. Unaware of the cunning on the receipt, we went in to purchase our replacement pair expecting a partial refund. It turns out that what the store does is takes the purchase price, divides it by 12 months, then takes the amount for the five months we had them when they fell apart, and deducts that amount from the full purchase price for the replacement pair. The store calls this "a wear fee." The store doesn't realize that we paid the "wear fee" when we paid for the boots to wear them, not to display them on our mantlepiece. So one pair of boots cost us $320.14; plus we were charged tax twice.

Outrageous.

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  • Where is the company located?

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