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Wob

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GB
1 review
0 helpful votes
Follow John A.
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Over the course of the year I have had occasion to had ordered several books, dvds and a LP record. I am extremely satisfied with all my past purchases from The World of Books. The books themselves are always clean and also in very good condition. Thanks, J

Date of experience: June 28, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
1 helpful vote
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Very poor service
March 18, 2022

I purchased 2 used books recently, both of which were described as 'very good' condition, but which in fact had quite a lot of pages that were stained and mistreated. I'll not be using WoB ever again. I'd strongly recommend using other book sellers because I received very poor service.
I also tried to order a hardback copy of 'The Berlin Exchange' and was misinformed by WoB that a paperback version was available, when in fact it is not even released until September 2022.

Date of experience: March 18, 2022
World of Books C. Wob Rep
over a year old

Hello, I am sorry to hear this, please can you provide us with your order number at customerservice@wob.com and the team will be able to help you. Thanks, Wob

GB
1 review
0 helpful votes
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Incredibly Good Value
February 21, 2023

Book was advertised as 'Like New' and, for the most part, was.

There was a small amount of damage on the lower spine (Hardback Game manual) but this was easily repaired and as the book was less than a third of the full price I was easily able to overlook this - others feelings may differ on this.

I've ordered multiple books from Wob and so far have only had extremely prompt service, delivery and quality from them.

Date of experience: February 21, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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All books have been in the condition specified and actually all in good condition. The service has been excellent whenever we have used and a great range on offer, even an older book not easy to get. Good fair prices as well and great to recycle existing books. Definitely would recommend.

Date of experience: January 6, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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I have bought many books from WOB and and have not been disappointed yet! Their description of the book is always accurate. Great way to buy books etc without costing the earth (pun intended). John White

Date of experience: July 18, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Colorado
1 review
1 helpful vote
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Very pleased
March 12, 2020

I ordered one used book from Amazon. I didn't notice who the seller was. My book was listed as "very good" condition. It arrived fast in an envelope from World of Books. It's in like new condition. I'm delighted!

Date of experience: March 11, 2020
World of Books C. Wob Rep
over a year old

Thanks for your review! We really appreciate it! Thanks, World of Books

Oregon
2 reviews
1 helpful vote
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I ordered a book 3 weeks ago and haven't received it, making it a late Christmas gift. There was no estimated delivery when I ordered, or anything explaining delivery times, and there's no phone number for customer service or way of tracking aside from knowing when it left the warehouse.

Date of experience: December 21, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
0 helpful votes
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Excellent
November 12, 2021

Absolutely faultless! Books as described with a very good selection. Good price point and good deals on some of the books if you buy 3 Easy to use ‘saved list' so you can keep track of books you want in the future. Super fast delivery

Date of experience: November 12, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Excellent service
June 15, 2023

As always, I'm delighted with the variety of books on offer. The quality of them are always good. I am a book geek & I prefer my reference books completely unmarked, but what marks there are on these books are minimal. The prices are always good. I have a few titles I wish to sell back, from other shops in the past, that I am looking into. Unfortunately my books arrived in bags, not a box so I was unable to reuse the bag to send my titles back in.

Date of experience: June 15, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Thankyou
July 4, 2022

Customer services very helpful in helping me with my queries. There web site is easy to navigate and use along with always having what I'm looking for, additionally they use Royal Mail for delivery and there is no charge for this service.

Date of experience: July 4, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Great as always
February 24, 2023

I ordered Natives by Akala after having read a number of excellent reviews. It is exactly what I needed on the subject of race within contemporary Britain and is in excellent condition at a great price. Very happy, thank you

Date of experience: October 29, 2022
GB
1 review
0 helpful votes
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At Wob, I have found a company who can offer books, music and films at very fair prices. I now use Wob exclusively for my book purchases and a lot of the time for second hand CD's, Vinyl albums and DVD's.
All goods are delivered promptly free of postal charge and in good condition.
I thoroughly recommend Wob.

Date of experience: April 23, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Oregon
4 reviews
0 helpful votes
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GREAT MERCHANT
November 19, 2021

Not only do they lave an astounding amount off books being offered, but price and HONEST condition evaluation were what drove me to try Wob. Super fast shipping and continual communications as to shipment status and location a +++. Will use again.

Date of experience: November 18, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Would recommend
November 22, 2021

I have only used WOB around 3-4 times so far. Their deliveries are really quick. The items are in excellent condition and the prices are extremely competitive. I will be using them again and definitely recommend that you do too.

Date of experience: November 21, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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I've used WOB twice. They were the cheapest option for the books I wanted(both hardback recipe books). Both books were in pristine condition. Both delivered very quickly with no problems via RoyalMail. Would definitely recommend and will use them again.

Date of experience: May 17, 2023
GB
1 review
0 helpful votes
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Purchased 4 books which were in one package. Package was stuck in Royal Mail's Croydon DC for 11 days. Finally arrived as a damaged package in a new plastic bag with an extra book. Wob Watson bot not the smartest.

Date of experience: January 18, 2022
World of Books C. Wob Rep
over a year old

Hello, please email customerservice@wob.com with your order number and we can get the team to look into this further. Thanks, Wob

GB
1 review
0 helpful votes
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So glad that I found WOB…second hand books in good condition. Certainly a great source. And a certain saving of money. Some rare books too…love the free U. K. shipping. And so we'll packed…thank you Wob
Barbara

Date of experience: June 8, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
1 helpful vote
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Hit and miss
August 19, 2022

I like WOB as it is an alternative to Amazon. My biggest complaint is that books are often not as described; I've received books that were described as being in 'very good' condition but were water damaged or had passages highlighted in orange pen. They just need someone who knows what they are doing to actually go through and check the books.

Date of experience: August 19, 2022
World of Books C. Wob Rep
over a year old

Thanks for your feedback, I will pass it on to the quality control team for their review. Thanks, Wob

GB
1 review
0 helpful votes
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Very happy customer
June 16, 2023

Very quick delivery. The book was described as being in "very good" condition. It was actually in "excellent" condition. It was as new and bought for a very good price. Extremely pleased with my purchase

Date of experience: June 16, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Croatia
1 review
1 helpful vote
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Bad packaging
December 7, 2022

Whenever they put more than one book in the bag, the package arrives torn. Last time there was a cut 10 inches long so it's a miracle the books were all in the bag. Since they charge shipping by the book they should package them safely, one by one.

Date of experience: December 7, 2022
World of Books C. Wob Rep
over a year old

Thanks for your feedback I will pass this onto the packaging team to look into further. Thanks, Wob

Overview

Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.

service
831
value
811
shipping
806
returns
229
quality
786
This company does not typically respond to reviews
+228