• Wish

Wish

Overview

Wish has a rating of 2.0 stars from 8,297 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wish most frequently mention customer service, delivery date, and credit card problems. Wish ranks 705th among Marketplace sites.

  • Service
    778
  • Value
    738
  • Shipping
    757
  • Returns
    648
  • Quality
    694

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 3.6%
Positive
1
Neutral
1
Negative
26
1044
See all photos

What reviewers want you to know

Positive highlights

  • Would be great if it also includes some higher end, more quality products on a cheaper price.
  • As I regularly buy many items from Wish, I would feel that I have a reasonable shopping experience with this company.

Critical highlights

  • Instead, Wish customer service helps the seller avoid any responsibility, and continues the sellers attempted fraud.
  • Ever since the coronavirus they push out delivery dates by ridiculous amounts of weeks.
How would you rate Wish?
Top Positive Review

“Wish was great”

Jordan A.
11/23/23

It was so magical; it really brought the 100 years of Disney back… and the SONGS were extraordinary! And they had a little cute gay character In there… SO ADORABLE! I highly recommend this movie!

Top Critical Review

“Most terrible website to ever purchase from”

Omobola A.
2/9/24

I am here just regretting purchasing anything on this website! It's been hell trying to get a return information or refund for an item that I am not satisfied with and doesn't work either. Sites like this should not be allowed to operate because they are just scamming people of their money. They don't even abide by their money back guarantee which is so ridiculous. But from this site at the detriment of your mental health.

Reviews (8,297)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1082) delivery date (318) customer support (294) credit card (255) quality products (63) shopping experience (87) quality items (40)
Thumbnail of user jordanalyse520
1 review
0 helpful votes
November 23rd, 2023

It was so magical; it really brought the 100 years of Disney back… and the SONGS were extraordinary! And they had a little cute gay character In there… SO ADORABLE! I highly recommend this movie!

Thumbnail of user paulb4060
2 reviews
1 helpful vote
September 28th, 2022

Wonderful experience from start to finish. Customer service very professional and friendly. We would definitely recommend it to others. Thank you for everything!

Thumbnail of user et295
1 review
2 helpful votes
September 3rd, 2021

Wish has improved a lot. You can choose Wish select items very good quality products. The shipping time also has been improved.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccab1043
1 review
2 helpful votes
December 16th, 2020

I absolutely love wish, I've ordered many things off this website and everything has been perfect. Sizes are off but read the size charts and order what will fit you! Everything I have purchased has been amazing.

Thumbnail of user stephenc550
1 review
15 helpful votes
March 9th, 2020

Don't use the wish site I needed a refund because my former friend ordered something from wish with my debit card and they told me no refund because they shipped it out already they should call or text or email the confirmation before shipping but they didn't

Thumbnail of user virginiau513
2 reviews
1 helpful vote
May 9th, 2023

I emailed wish three times with concerns about not receiving my order. They answered months later stating "too late for a refund".

Thumbnail of user angelal459
1 review
3 helpful votes
June 10th, 2020

I ordered 5 items at beginning of may and to date not received any of them. I have sent numerous emails but dont get a proper answer as to when they are likely to be delivered. I'm afraid I wont be ordering anymore from them.

Thumbnail of user clarensr
4 reviews
0 helpful votes
November 29th, 2022

Perfect every time! The store has the most impressive customer service the virtual marketplace has ever seen! True Story!

Thumbnail of user demonaw
1 review
4 helpful votes
June 14th, 2020

I understand woth the Pandemic/Covide-19 and all that's going on in China. But come on it's been almost 3 months and still no products. Disappointed and very Nervous whether I'll receive the items ordered.

Thumbnail of user chesterj37
4 reviews
0 helpful votes
October 20th, 2022

Customer service is top notch! I will be coming back as a customer due to a wonderful experience. It`s wonderful experience

Thumbnail of user najio1
1 review
2 helpful votes
June 10th, 2020

I downloaded wish and i bought several items, they all arrived on time and the quality was perfect! Use promo code ckcdkywx on your first order to get up to 50% off!

Thumbnail of user user1604
1 review
0 helpful votes
February 16th, 2021

ممتاز جداً وهو من افضل المواقع في العالم من حيث المصداقيه والثقه الكامله وشكراٌ لك من ساهم وقام ببذل كثير من الجهد والتعب علئ نجاح الموقع

Thumbnail of user frankb1492
2 reviews
0 helpful votes
November 4th, 2022

I am never disappointed with this business and products! Faithful customer for life! Easy ordering from a great selection, fast delivery.

Thumbnail of user wilmaa25
1 review
0 helpful votes
December 6th, 2021

I straightened it with wish, they cancelled my wrong order. Some took a few days but returned my money back to my credit card. Make sure if you did a wrong order, cancel it 1 hour post wrong order. They are still courteous even when I loosed my cool.

Service
Value
Shipping
Returns
Quality
Thumbnail of user elenal66
1 review
0 helpful votes
June 10th, 2020

N w t g p b b
Una dritta: io ho sempre acquistato cianfrusaglie, guardate sempre le foto delle recensioni prodotto
Se non sono presenti, guardate lo stesso prodotto da un altro venditore

Thumbnail of user andrersonf
1 review
0 helpful votes
January 13th, 2020

Muito bom os produtos e baratos, apenas gostaria que chegassem mais rápido. O único problema seria esse.

Thumbnail of user craigo99
1 review
0 helpful votes
June 23rd, 2022

Don't know why this site is 2 1/2 Stars. This should b 4 1/2 Stars@ least. I was having great luck b4 this but, this computer was a steal. The only thing wrong with it is that it's not a 20".

Thumbnail of user mh634
1 review
2 helpful votes
March 21st, 2020

Great App, you can find great items for a low cost! Get up to 50% off your first purchase/order using promo code: c b r r v r t r

Thumbnail of user jsbdbdh
1 review
0 helpful votes
September 15th, 2022

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Tip for consumers:
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Products used:
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Service
Value
Shipping
Returns
Quality
Thumbnail of user johnm7886
1 review
0 helpful votes
August 14th, 2021

Cheaper than amazon and contains high quality product along with low quality products at a very cheap price, the goal is to save you money and get you your product, want a better quality? It is available at a higher price.

Tip for consumers:
make sure to read description.

Products used:
shoes, jackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user eichelbergerr023
1 review
0 helpful votes
April 7th, 2023

The process is quire easy to use when following the guidelines that are given. The time taken to process the application is very reasonable.

Thumbnail of user franknewtone578
3 reviews
1 helpful vote
September 7th, 2022

A wide selection of quality and stylish things, good prices, fast delivery, everything arrived on time as it was supposed to.

Thumbnail of user susang2288
1 review
0 helpful votes
August 17th, 2021

They make huge amounts of $ on shipping. Big time. NOT POSSIBLE TO GET IN TOUCH WITH ANYONE FROM COMPANY! THEY ARE CHARGING ME FOR ITEMS I IMMEDIATELY CANCELLED AND WERE NEVER SENT TO ME. I AM OUT OVER $250.

Tip for consumers:
Dont use wish. Cute stuff. Tempting. WY overcharge on shipping. That's how they make their $

Products used:
Dont buy from company. If theres a problem u will NEVER BE ABLE TO GET A HOLD OF ANYONE!

Value
Shipping
Returns
Quality
Thumbnail of user solanget4
1 review
0 helpful votes
July 4th, 2021

They answer if There is Any problème, i have get what i order each Time, the service is good, if they have a problème they let me know

Tip for consumers:
This came from China

Products used:
Clothes, children toys, moto accessory

Service
Value
Shipping
Quality
Thumbnail of user angelp133
1 review
0 helpful votes
May 18th, 2020

Pedí dos cosas en enero y según llegaban en marzo y nunca llegaron y me lleve una gran desilucion necesito una devolución

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Company Representative

Thumbnail of user jeffi8
Wish C.
Typically responds within 3 days

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