Winni's team is doing a great job. They provide good assistance and a quality service. Kayra has assisted me well and ensured me delivery on time. Keep doing good work
MIDNIGHT DELIVERY
I ordered with winni on Valentines day for 13th February midnight delivery on the occasion of valentine's day. The order was not delivered and call centre said they would deliver on 14th February, which was not done either. On subsequent call, the agent said there is a disclaimer for this as well, saying it may not be delivered at midnight. (It was clearly not there like it appears for Standard delivery).
What is the point of paying extra if there is no guarentee? My advice - Please dont choose them for special occassions.
One of the things that I would like to discuss is that the cake was delivered in a given time and it was prepared fresh, which is a great quality of a company. Thanks radhika
Today I placed one ordere on Winni first time and I contacted Winni chat team regarding some queries. Winni chat team helped me a lot and provide me discount coupon. Let see about the product.
Hi, I had booked an order on 14th Feb'20.
While booking the time slots were given basis on which I paid the complete amount online. The order was supposed to get deliver btw 10 to 2pm, I had given office address to deliver the product. Until 4 pm there was no response, I tried calling the customer support number which is given on the website, unfortunately the given number is invalid, no reply from Chat team, email on customer support ( *******@winni.in)
I waited for the whole day, these people not only spoiled my day gave me such a pathetic experience which I'll remember through out my life.
The courier boy went to deliver the product at 12 midnight where the office was closed, it's delayed by 12 hours.
Now I got email stating that the product will get deliver today ( order booked for 14th Feb and delivery sent on 15th Feb.
I asked for refund for this even the delivery boy said they cannot refund, do whatever I want to do... Such a rude response.
Do go for this guy's, u'll experience the worst services.
I like it winni very much l. I have go through this app for my lifetime order for cakes and flowers and their service are very fast and appreciative. Loved it alot
Customer support was really good...
Anju was really helpful in amending my order. She helped me a lot regarding my order by listening patiently and was giving proper answers with proper updates.
Not so good... I had requested to put special message on cake but that was missing... delivery was on time but expecatation of getting delicious taste was not matched...
I will place the order from winni to shimlafor my sister and the order will delivered on time Yummy cake, great service and timely delivery! Busy schedule, limited time
The cake delivered was unfresh or stale. Poor service. Not recommend to anyone. Not expected during bday bashes or events. Felt embarrased among family members.
Thank you so much winni for a delicious cake. Specially thanks to ms. Meenakshi mam who help me to clear all my doubts. Thank you so much. Have a good day
Perfect timing. I searched in online bakery delivery service in banglore. I found this site. Ankita helped me to find the cake also. Good team. Nice service
Winni provide really great service and all team is very helpful and polite. They made my day special and rememberable as well as provide fresh cake and flowers.
Very good services by winni. They delivered cake n flowers for my daughter's bday. Cake was very tasty and flowers delivered were fresh. I will use winni again...
A Gift is a bundle of emotions and team behind winni knows it very well. Thanks for great support from Niharika Sharma for a continuous assistance and All the best for winni team.
Shalini helped me in booking a cake and resolved all my queries. She provided me all the necessary details and made it easier for me to find a perfect cake for my friend.
Thanks a lot :D
I had a chat with Miss Nandita and placed order. She helped a lot to place it. Thank you Sakshi for helping. Good job and well done. Keep it up. Looking forward to order again. Thnku so much winnie.
They provide amazing service and Kayra helped me alot in my order. I entered the wrong date by mistake and was panicking but my issue was resolved in a few seconds.
Winni is giving very good service i have order a cake i received cake on same time and its the same which i have order and thanks to radhika for suggesting this
Worst people. They just take money and dontd deliver... They are just tell you about the terms and conditions when you call back about their refund policies...
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members