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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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I'm glad that as promised the delivery was on time. Even the customer service agent Kayra was helpful and provided the status of the order. Glad about the overall service.
This is the first time i used winni.in and i must admit that it's a very professional service, i really liked their website and catalog a lot, the customer support executive Ms. Trisha was very nice and patient in helping me to find and place my order, kudos to the team really like your support guys keep it up, the order delivered on same day as expected and the price are very reasonable.
I was in delima about my delivery date and card to be sent. The online chat member Kayra helped me on all aspects and made it possible to select the desired card! Thanks a Lot!
Love the cakes its yumm and you can deliver to anywhere i have friends... Thanks a ton. The team is so helpful always...
Cake quality and delivery is good. Kayra is very helpful as an assistant. Thank you Winni for making it special and memorable
Amazing service, order delivered on time, got nice support from Kayra over chat. All over very good service, you made my day.
Timely delivery accurate in quality... totally recommended and worth to deal with... selection of product is also in wide range 5/5*
I want to share my honest experience with niharika she's is helpful. And clear my all doubts deliveries and product. Please guys contact them about inquiries and support them. Tahnku you niharik
Thanks to the Kayra the customer executive for helping me with the order and making sure it's delivered on time. Will definitely recommend Winni.
Great work!
Got good support for placing orders. Hope it would be delivered on time with freshness. Hope to have more business with you based on the current order. Looking forward for the best surprise. Thanks Laura for the excellent guidance
The response was good. And I trust this website for ordering for any special occasions. The delivery is pretty exact as it is mentioned
Customer support is very prompt and helpful. Thanks a lot especially Kayra who helped me to reschedule the package order so that my girlfriend receives package on time for surprise.
Ordered same day, and great support from their support team in placing it.
Kudos to Ankita, you are wonderful!
I had ordered a cake to Mumbai and Kayra helped me to update the cake eggless in my order and she is really helpful. I will order again fro winni.in
I would like to thank Shivani for helping me regarding my questions. Once again thank you shivani for your help.
I want to thank Winni to deliver my order on time. I would like to give Winni 10 out of 10. Really great service. Keep it up.
Without incomplete delivery address,,, the flower bouquet was delivered with telephone no of the recipient
Service is pathetic...
Prices are too high and quality is low...
And I choose cake is different and i got different one. Then what is the meaning of choosing cake?
And also delivery charge is 100 rs but i dont know excet time when they will deliver...
I called to customer service and they also don't know about delivery timings...
And I put birthday note and seriously someone written with their pathetic handwriting... I will never ever recommend this service
Cake is tasty and presentation is good.
Good work from ur side... keep it up...
And more item includes in ur menu which good for ur business...
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325