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WinniReviews 1,837

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Lourdes A.
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Delivery was on time
August 4, 2019

I'm glad that as promised the delivery was on time. Even the customer service agent Kayra was helpful and provided the status of the order. Glad about the overall service.

Date of experience: August 4, 2019
Malaysia
1 review
0 helpful votes
Follow Ravin P.
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This is the first time i used winni.in and i must admit that it's a very professional service, i really liked their website and catalog a lot, the customer support executive Ms. Trisha was very nice and patient in helping me to find and place my order, kudos to the team really like your support guys keep it up, the order delivered on same day as expected and the price are very reasonable.

Date of experience: August 3, 2019
India
1 review
0 helpful votes
Follow A A.
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I was in delima about my delivery date and card to be sent. The online chat member Kayra helped me on all aspects and made it possible to select the desired card! Thanks a Lot!

Date of experience: August 3, 2019
GB
1 review
0 helpful votes
Follow Keerthi P.
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Love the cakes its yumm and you can deliver to anywhere i have friends... Thanks a ton. The team is so helpful always...

Date of experience: August 2, 2019
India
1 review
0 helpful votes
Follow Koushik D.
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Cake quality and delivery is good. Kayra is very helpful as an assistant. Thank you Winni for making it special and memorable

Date of experience: August 2, 2019
Saudi Arabia
1 review
0 helpful votes
Follow Ajay S.
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Amazing service, order delivered on time, got nice support from Kayra over chat. All over very good service, you made my day.

Date of experience: August 1, 2019
AE
1 review
0 helpful votes
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Super service
August 1, 2019

Timely delivery accurate in quality... totally recommended and worth to deal with... selection of product is also in wide range 5/5*

Date of experience: August 1, 2019
India
1 review
0 helpful votes
Follow Jyoti s.
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I want to share my honest experience with niharika she's is helpful. And clear my all doubts deliveries and product. Please guys contact them about inquiries and support them. Tahnku you niharik

Date of experience: August 1, 2019
GB
1 review
0 helpful votes
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Wonderful Service
July 31, 2019

Thanks to the Kayra the customer executive for helping me with the order and making sure it's delivered on time. Will definitely recommend Winni.

Great work!

Date of experience: July 31, 2019
India
1 review
0 helpful votes
Follow Vijayalakshmi S.
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Got good support for placing orders. Hope it would be delivered on time with freshness. Hope to have more business with you based on the current order. Looking forward for the best surprise. Thanks Laura for the excellent guidance

Date of experience: July 30, 2019
Portugal
1 review
0 helpful votes
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Good response
July 30, 2019

The response was good. And I trust this website for ordering for any special occasions. The delivery is pretty exact as it is mentioned

Date of experience: July 30, 2019
Singapore
1 review
1 helpful vote
Follow Sudeep G.
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Excellent!
July 30, 2019

Customer support is very prompt and helpful. Thanks a lot especially Kayra who helped me to reschedule the package order so that my girlfriend receives package on time for surprise.

Date of experience: July 30, 2019
Australia
1 review
1 helpful vote
Follow Shilpi S.
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Perfect experience
July 30, 2019

Ordered same day, and great support from their support team in placing it.
Kudos to Ankita, you are wonderful!

Date of experience: July 30, 2019
India
1 review
1 helpful vote
Follow vish g.
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I had ordered a cake to Mumbai and Kayra helped me to update the cake eggless in my order and she is really helpful. I will order again fro winni.in

Date of experience: July 30, 2019
India
1 review
0 helpful votes
Follow naveen k.
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I would like to thank Shivani for helping me regarding my questions. Once again thank you shivani for your help.

Date of experience: July 29, 2019
India
1 review
1 helpful vote
Follow Deep s.
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Totally satisfied
July 29, 2019

I want to thank Winni to deliver my order on time. I would like to give Winni 10 out of 10. Really great service. Keep it up.

Date of experience: July 29, 2019
India
1 review
4 helpful votes
Follow Vishal A.
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Nice
July 29, 2019

Really nice service provided by the customer support kayra was really helpful and she helped me to get my order safe and on time

Date of experience: July 29, 2019
India
1 review
1 helpful vote
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Excellent delivery
July 27, 2019

Without incomplete delivery address,,, the flower bouquet was delivered with telephone no of the recipient

Date of experience: July 27, 2019
India
1 review
3 helpful votes
Follow Shilpa j.
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Service is pathetic...

Prices are too high and quality is low...

And I choose cake is different and i got different one. Then what is the meaning of choosing cake?

And also delivery charge is 100 rs but i dont know excet time when they will deliver...

I called to customer service and they also don't know about delivery timings...

And I put birthday note and seriously someone written with their pathetic handwriting... I will never ever recommend this service

Date of experience: July 27, 2019
India
1 review
1 helpful vote
Follow heerendra j.
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For night delivery
July 27, 2019

Cake is tasty and presentation is good.
Good work from ur side... keep it up...
And more item includes in ur menu which good for ur business...

Date of experience: July 26, 2019