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Wing AlphaReviews 6

1.3

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Wing Alpha Reviews Summary

Wing Alpha has a rating of 1.3 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Wing Alpha ranks 100th among Mobile Carriers sites.

service
3
value
3
shipping
3
returns
3
quality
3
Ohio
1 review
0 helpful votes
Follow Medha L.
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They had a network update earlier this year, which ruined a perfectly functioning 1 year old iPhone bought unlocked. After their network update, my iPhone would not connect to any carrier, not even wing itself. They left me stranded without data and without the ability to make calls for days. After basically no resolve from their end, I decided to port out and try a new carrier. Even their port out to keep my number was botched. I had to buy a completely new phone and change my number. I had apple and the phone tech at my new carrier check my phone and they both said it was an issue with my previous carrier as my phone was now locked. I have been trying to get them to reimburse me since march and they just ignore my emails.

Date of experience: August 7, 2024
Florida
1 review
0 helpful votes
Follow Dom R.
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I've had them for over a year and let me just say, stay away! If you want to wait hours for customer service and mainly only be able to chat online which they respond to when they want, then I'd recommend but boost mobile is further along than this company.

Date of experience: March 1, 2024
South Carolina
1 review
0 helpful votes
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Service is near perfect. People you talk to are ok. There policy is the worst of all cell phone carriers.you will get sick trying to communicate with them...BAD

Date of experience: February 6, 2023
New York
1 review
0 helpful votes
Follow Wing F.
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Service A1+ Easiest chat to work with and the Internet speed "next level"
Saving money!
Just try it yourself!

Date of experience: November 1, 2022
Louisiana
2 reviews
0 helpful votes
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Run in the other direction
March 11, 2021

Run in the other direction! First- my data speed was horrific, much worse than my prior carrier; second - the changed my plan without my request then shut my service for non-pay for the upgrade I never requested; Third - I was on autopay but received emails that I was late so my service was being shut off; I cancelled my plan but they refused to refund the following billing period I had paid before it started; I disputed the charge - it was refunded - the rebilled me... go to Spectrum if you can - only 45 bucks a month - better service - better customer service

Date of experience: March 11, 2021