Windsor has a rating of 1.9 stars from 204 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Windsor most frequently mention customer service, final sale, and business days problems. Windsor ranks 576th among Dresses sites.
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The Windsor store at the Treasure Coast Mall is amazing. Very clean. Sexy fun original clothes. I have already complimented manager, Marcey, her friendly assistant and the others girls personally. They are kind and patient while helping find the perfect clothes for my weird figure. I highly recommend. This place is top notch! You will find customer service as it meant to be here. You will be helped and have fun! I am a loyal customer after several great shopping experiences in this space! Thank you!
Product ordered in November, orders confirmed with price increased from purchase. 2 days later I receive numerous emails from "DHL" requesting approval of delivery without signature.after many emails which I ignored, they changed the order status on the promised delivery date to "There is an issue with your Order". Attempts to contact them for an explanation are futile. The Sellers have not responded to email or Chat. Scammers..
The Windsor store at the Treasure Coast Mall is amazing. Very clean. Sexy fun original clothes. I have already complimented manager, Marcey, her friendly assistant and the others girls personally. They are kind and patient while helping find the perfect clothes for my weird figure. I highly recommend. This place is top notch! You will find customer service as it meant to be here. You will be helped and have fun! I am a loyal customer after several great shopping experiences in this space! Thank you!
Tip for consumers:
Love it Here
PA White
*******@gmail.com
Products used:
2 Dresses & Bra Blouse
We have been in a long line that is going very quickly! Associates have been amazing! Dresses are more than beautiful!
Products used:
Dresses!!
Clothes & Accessories FABULOUS
Cross creek mall Fayetteville nc
I'm 5,5 190lbs Large Bottoms and Top Stretchy Material and affordable
Products used:
Shirts pants and jewelry
Jelena the store manager at Windsor in Westfield Annapolis was absolutely incredible! She made the experience super comfortable and efficient. She made me feel good in the clothes I was wearing. I walked out with 2 dresses and shoes in time for my birthday party!
Julia the manager in the Ocean County Mall always has a smile on her face any time of day. She is always eager to help you find what you're looking for. She goes above and beyond to make sure you are satisfied with every visit. Great Vibes here always
This store is awesome. The clothes are quality, easy to shop because of how it is organized. Bright and clean. But most of all, the girls are nice and so helpful. I was barely in the door when I was welcomed like an old friend. I have a straight figure and they helped me find my fit. I mean the outfits I got look hot. Really complimenting to my figure and confidence. Thank you so much. I will be back! Customer service like this is rare in the world and I appreciate it so much. My sister loved it too!
BikerChic87 - Port St Lucie FL
Tip for consumers:
Class Act!
Products used:
Me - Dresses and 2 outfits. Sister got formal gown and shoes.
I've ordered from windsor store a few times and every time I've been impressed with the quality for the price. I'm a tall girl and most times pants /dresses are too short for me so I have to size up. I don't have that problem here! I actually bought a dress I had to have hemmed.
100% recommend for tall girls. Always read reviews when ordering online, the community is pretty good about providing details.
I spend close to 2 hours looking for a right sweater. I enter this store and found this wonderful young person name Mehak, sweet, kind, so patient with me. Thank you so much!
I would like to say the management at Windsor in Orland mall needs to give my lady friend Alissa a huge raise. This lady was so nice and helpful to my daughter on 12/10. Alissa was busy re-arranging items on the floor and I had 5 thousand questions for her about different outfits. She helped every time called out "lady friend". I just wanted to say I appreciate your hard work and kindness.
This place is wonderful and I was treated very nice here... The nurses were fabulous and when I first got here I was scared and then they made me feel safe. People need to understand how hard these people work. Thank God for them taking care of me... I am very satisfied with all the care that they have givin me... I would recommend this place to anyone that needs rehabilitation. I will go home soon and it's all cause their hard work... Thank you so very much... Mrs Fontes
I had a prom dress emergency for my daughter we looked at every store we couldn't find anything! We finally went to Windsor in Melbourne square mall where Meagan and savanna were fantastic! They helped her try on 10 dresses until we found the perfect one it was the best customer service we have ever received and the whole experience was fun and not stressful Thankyou guys so much for your patience and you truly made Mailie's day special!
I bought a prom dress and ended up not liking it so I returned not knowing that it wasn't returnable but the women working were very nice and let me replace the dress with a dress that was the same price. I was very grateful because they really didn't have to do that. When I was picking a dress they were very enthusiastic about helping me with choosing one and they were just so up lifting!
Tip for consumers:
Ask for help, the staff is very welcoming
Products used:
Prom dress
My first time in the Kenwood store - Amy and Brandy could not have been nicer and more helpful! Definitely coming back!
So far I have bought 5 dresses and the quality and looks have been absolutely gorgeous. They make the best outfits as well but the dresses are the main attraction and so adorable! They also have amazing service and nice staff. I 100% recommend shopping at this store!
Chelsea was so much help. So kind, respectful, courteous and overall a wonderful supporter!
I am a real person I swear! I got a prom dress that came in today. It was the "sierra sequin off the shoulder formal dress" in the color green and black. The dress is absolutely beautiful and exactly what I imagined. Shopping was about 2 days late but it was no worry. Where it cuffs at your wrist is a little tight and hard to get over your hands but again it's no biggie. I really love the dress and I will be working with windsor in the future!
Customer service is super great very polite and helpful...
I got my dress very comfy and I love it... Fabric is nice and super affordable prices...
Tip for consumers:
affordable dresses
Products used:
long night dress
I took my three great nieces (Cust. # **************) out today to look at Home Coming dresses. They knew exactly where they wanted to shop, WINDSOR. I'm not a pro shopping for girls dresses, but lucky for us we were greeted by a Sales Assoc., by the name of ARAIYA (No. *******). To say that she is an asset to the company would be an understatement. Very friendly, knowledgeable and not the slightly bit pushy. Actually, we left the store but returned after a short conversation in the mall. I have to say ARAIYA was the main reason we purchased today instead of coming back at another time. I WILL be coming back in a couple weeks for the 2nd niece's dress. THANK YOU! 5 STAR experience
Most of my dresses are from this store, and it's easy returns just read the policy. I've been shopping at Windsor for more than 4 years and never had a problem with customer service.
Tip for consumers:
When returning make sure it’s return less than 7 days to get money back unless it’s store credit and that’s if you return it within 30 days
Products used:
Dresses, shirts, belts, earrings
The service is good, Hannah helped me find shoes and accessories that would go with my dress. I would definitely go back there and shop.
Excelent employees and they were very helpful all the store was in good order and clean,also Isthar was one of the best at helping chose my outfit! Definitly will buy again!
Such a beautiful dress, it came packaged so cute, on hanger and in plastic. I will continue to buy dresses from Windsor, so happy with my
Oh my God, Tyani was so sweet. She helped me put together a bomb outfit for my date, and I got lucky ahh
I've been a customer for years now but this wedding season/birthday season, I took a gamble and ordered my dresses online. I'm familiar with the good quality of materials Windsor uses but when it comes to sizing sometimes you just won't know till you try it on. However I was pleasantly surprised to find that both dresses I ordered fit beautifully & ran true to size. I am so excited to wear these bad boys out. I ordered shoes as well and other than the fact they're a little slippery than I would like, it's nothing a little non-slip grip can't fix. Thank you Windsor for the fast delivery too, my items came in the mail 3 days early. Very happy with my purchase and would highly recommend to anyone looking for a formal dress without breaking the bank.
Tip for consumers:
I would definitely try on a dress in store prior to making an online puchase just so you can get an idea of where you fit on the sizing scale.Good Luck to all of you beautiful ladies.
I ordered 2 dresses from Windsor and it was nothing but a great experience for me. Shipping was quick & effective. It was boxed up really nicely with some purple tissue paper & both dresses were placed in a clear plastic bag, which protected it from any damages. They were beautiful and I would definitely order from here again!
Products used:
Dress
Prom Dresses, Formal Evening Dresses, Designer Prom Dresses, Homecoming Dresses
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