• WigTypes

WigTypes

Overview

WigTypes has a rating of 2.2 stars from 114 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WigTypes most frequently mention customer service, tracking number, and credit card problems. WigTypes ranks 269th among Wigs sites.

  • Service
    8
  • Value
    7
  • Shipping
    7
  • Returns
    7
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called customer service to cancel the order, and the caller was rude and rushed me off the phone.
How would you rate WigTypes?
Top Positive Review

“Best Hair Company”

Chanel T.
12/18/21

All shipments were on time. Never had a problem with any orders. Will recommend to everyone. Give them a!

Top Critical Review

“Worse units ever”

Terri G.
6/13/23

I just received the 2 units Bobbie Boss Aimee and I am highly upset with the quality. I contacted them and told them the units are stringy and thin...and they tell me they inspect all of their wigs, etc., etc., and went on to tell me I can return them along with a 20% restocking fee. I will not be ordering from them anymore and might as well keep this trash rather than pay for shipping plus 20% restocking fee. Crazy...

Reviews (114)

Rating

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Reviews that mention popular keywords

customer service (29)
Thumbnail of user sarahp342
1 review
1 helpful vote
September 10th, 2018

I have gotten many wigs from this company, and because of their awesome service I would only recommend wigtype.The wig that I ordered looked just like the picture, and that is rear. I love this company. I will not be going no where else.

Thumbnail of user tiak4
1 review
2 helpful votes
January 25th, 2016

I ordered from this company a few times no issues no problems I needed to look good for school and my hair came out very nice. I needed a site beat the hairsisters prices and here it is. Although don't get me wrong I had my worried about this site but in overall it's okay hairsisters is more dependable on where shipping is now since they teamed up with Amazon and paypal

Thumbnail of user marthas37
2 reviews
3 helpful votes
October 5th, 2015

I have bought 4 times now at this company. They sell all types of wigs, hair extension, hair and body care products and I must say that I'm really satisfied with the service they provide.

After I have been scammed once while trying to purchase products online I have become very careful. I read review after review, search on the internet to read all kind of information about the company before making a purchase.

With wigtypes I just got lucky because I purchased from them the same day I purchased from the company that scammed me. I was a new online customer and didn't know what I was getting myself into. Now I know to check out the company first before making any purchase, better save then sorry!

Wigtypes is good, I like them. Their delivery is always on time, I like their tracking system because I can really see where my package is at and quality versus price is ok too. I give them a thumbs up. I don't live in the USA but I have a postal address from where my package is forwarded to my country. It is a official address from my countries postal office.

Any way when my package got to my country, I got a message from the postal office that my package arrived but that the invoice I emailed to them is not good because it had only the total amount paid and not the price of each product. Hmmm... there was my package and I was not able to get it! Frustrating, right?

Immediately I sent a request to the company for a new invoice and within 5 minutes I got a response providing me with the requested documentation. So all is good.

Thumbnail of user robinb95
2 reviews
2 helpful votes
April 9th, 2016

IVE BEEN ORDERING FROM THIS SITE FOR ABOUT 3 MOS, AND EVERYTIME I ORDER ITS COMES WHEN IT SAYS AND HAIR ALWAYS ON POINT. LOVE, LOVE, LOVE THIS SITE. I WON'T GET MY WIGS AND HAIR FROM NO WHERE ELSE.

Thumbnail of user barbarab113
1 review
1 helpful vote
December 11th, 2015

Bobby

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From the business

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Company Representative

Thumbnail of user bsonycc
Wig T.

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