• Whole Blossoms

Whole Blossoms

Overview

Whole Blossoms has a rating of 3.11 stars from 99 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Whole Blossoms most frequently mention customer service, garden roses, and beautiful flowers. Whole Blossoms ranks 7th among Wedding Supplies sites.

  • Service
    21
  • Value
    21
  • Shipping
    20
  • Returns
    14
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
2
Neutral
0
Negative
6
47
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What reviewers want you to know

Positive highlights

  • The whole process was quick, their customer service outstanding and their product speaks for itself.

Critical highlights

No critical highlights yet

How would you rate Whole Blossoms?
Top Positive Review

“A Delightful Experience”

Luna H.
3/20/24

Choosing Whole Blossoms for my wedding flowers was one of the best decisions I made while planning my special day! I had the most delightful experience with their service. The pink peonies and white roses I ordered arrived in such pristine condition, they took my breath away. Each bloom was vibrant and bursting with life, adding an exquisitely romantic touch to the ceremony and reception. The flowers looked fresh throughout the day, exuding a natural elegance that perfectly matched the aesthetics of my wedding. The care and attention to detail from Whole Blossoms were evident, from the meticulous packaging to ensure their safe arrival to their prompt customer service that addressed every query I had. Their dedication to providing premium-quality flowers at a reasonable price truly sets them apart. Whole Blossoms have my heartfelt recommendation for anyone looking to add that special floral touch to their event. They're truly a cut above the rest!

Top Critical Review

“Horrible customer service and flowers arrived dead.”

Jen L.
12/19/23

My boss ordered 20 stems for her mom for her mom's birthday. They arrived on time but the flowers were brown and dead. We tried calling customer service multiple times to get a refund and they refused because she only had a picture of a few of the flowers in it. After arguing several times, $200 spent for dead flowers, they refunded her a whooping $40. Never again will we purchase flowers from here.

Reviews (99)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (19)
Thumbnail of user jenl286
1 review
0 helpful votes
December 19th, 2023

My boss ordered 20 stems for her mom for her mom's birthday. They arrived on time but the flowers were brown and dead. We tried calling customer service multiple times to get a refund and they refused because she only had a picture of a few of the flowers in it. After arguing several times, $200 spent for dead flowers, they refunded her a whooping $40. Never again will we purchase flowers from here.

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Thumbnail of user charitym2
1 review
14 helpful votes
October 25th, 2014

Ordered Aug. Peonies 2 months prior to my sister's wedding. Before the wedding WB calls, says they can't send my white peonies & the pink peonies would cost twice what I paid. She said I selected Oct. Peonies; I was skeptical over this claim (no way to prove I'd ordered the Aug. Variety; email confirmation doesn't list that detail. After going in circles with rep, I said I'd call back later with a substitute flower. The next lady I talked to at WB said, there's nothing wrong with your order; you selected Aug. Peonies; my manager okayed it all. Relief! But later I got a call from first rep w/ news that another flower wasn't available & I would have to pick out another substitution. Then she denied anything the second rep said, again insisting that my peonies were ordered wrong. The 2nd rep was "new", "sick" & the managers I asked to speak to said to "not bother them any more". So I got 40 "pink" (lavender-ish) peonies for the price of 100. The flowers were okay but I went thru crazy stress in the process! My experience showed me they would rather lose a customer than any amount of money over a website pricing error. I submitted this review on their site but I suspect they filter out any negative reviews as I have not been able to find this review later.

Thumbnail of user hahnemannsandy
1 review
0 helpful votes
February 28th, 2024

I originally ordered tulip magnolia blossoms. They were a disaster and it was not a lack of knowledge/timing/etc. On my part. Hundreds of dollars and I went through a laborious process to verify them for days on end with photos etc. before receiving a credit. Tried to use the store credit and the code they gave me didn't work. Has taken multiple phone calls/emails/texts to try to get a code that works. Then told at the end that my store credit was only for half of the original product. Money aside, the time involved has been ridiculous. I would never, ever use this company again. If you do and have a problem I hope you have hours on end to spend on getting it resolved.

Tip for consumers:
The existing system to allow customers to use a "credit" is impossible to use. Required multiple phone calls, texts and emails and days of time.

Products used:
tulip magnolia branches - all in terrible, unredeemable condition

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Value
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Thumbnail of user williams7057
1 review
0 helpful votes
March 6th, 2024

Ordered 25 stems of lilly of the valley. The packing was poor,, they had come out of the wrapping. Several were broken, none were fresh, no aroma remaining. A total waste of time and money.

Tip for consumers:
Expensive, but total waste of time and money

Products used:
Flowers

Service
Value
Shipping
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Thumbnail of user erink115
1 review
10 helpful votes
September 25th, 2018

Excellent selection of flowers at competitive prices, friendly and responsive customer service, and reasonable shipping costs. Wholeblossoms is a good source for ordering flowers and greens in bulk, but they do not offer smaller quantities (e.g. You can't buy 2 bunches of this, 3 bunches of that, etc.) so keep that in mind when you are designing your floral arrangements. I have ordered from them for at least three weddings and have been pleased each time.

Thumbnail of user lunah28
1 review
0 helpful votes
March 20th, 2024

Choosing Whole Blossoms for my wedding flowers was one of the best decisions I made while planning my special day! I had the most delightful experience with their service. The pink peonies and white roses I ordered arrived in such pristine condition, they took my breath away. Each bloom was vibrant and bursting with life, adding an exquisitely romantic touch to the ceremony and reception. The flowers looked fresh throughout the day, exuding a natural elegance that perfectly matched the aesthetics of my wedding. The care and attention to detail from Whole Blossoms were evident, from the meticulous packaging to ensure their safe arrival to their prompt customer service that addressed every query I had. Their dedication to providing premium-quality flowers at a reasonable price truly sets them apart. Whole Blossoms have my heartfelt recommendation for anyone looking to add that special floral touch to their event. They're truly a cut above the rest!

Products used:
Peonies and Roses

Service
Value
Shipping
Returns
Quality
Thumbnail of user aprilb612
1 review
0 helpful votes
July 22nd, 2022

I felt compelled to write a review for Whole Blossoms because we are so impressed with their flowers, service, and quality. I recently got married on July 9th, with the most amazing display of wedding flowers you could imagine. They provided excellent service and really helped guide through the whole process of ordering and making sure our flowers arrived on time and in best shape. We made our own arrangements and even though making sure everything went smoothly can be intense, it was a relief that every single variety we ordered was better than we could have imagined. They held up really well and it was very satisfying to see all the colors of dahlias, peonies, roses, sunflowers, tulips, and gladiolus come together in perfect harmony. The main reason for writing this review is how impressed my husband and I are with how they still look great, long after the wedding. We gave most our flowers away afterwards to family and friends, which seemed very happy to take them. My husband loves sunflowers, so we kept the extra stems we had and placed them in our kitchen. Even after several days, they still look beautiful and can't believe how happy they make you feel. We will definitely order from them again in the future and will recommend them to anyone else who is getting married or would just like to have some beautiful flowers sitting in your home. The prices are even cheaper than all the other places we checked on. We give them all the stars in the universe for their quality.

Tip for consumers:
Great Bargain!

Products used:
Flowers

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Value
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Thumbnail of user annab1979
1 review
0 helpful votes
June 28th, 2023

They substituted all 3 flowers I ordered. The pictures aren't even close to the actual colors and they didn't ship when they said they would. So far they are 2 days late and counting. Cezanne purple roses are not the same flower as topaz hot pink. Getting someone on the phone is a chore and then they just spout all their little protection phrases. Worthless. Don't trust them if it is important.

Tip for consumers:
Absolutely untrustworthy.

Products used:
Roses and filler flowers

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Value
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Thumbnail of user nicolettamachin
1 review
0 helpful votes
March 31st, 2023

I worked with the whole blossoms team to select the perfect delivery day for my event. I eagerly awaited my overnight delivery, which did not arrive; whole blossoms even contacted me about the delay!

Unfortunately, I received zero sympathies or assistance from the whole blossoms team for my late delivery. The flowers were closed entirely, and there was no time before my event to let them open.

I was in constant communication about the delay and the resulting issues. I received blocks of text about how none of this was a problem or their fault (really, it is FedEX's fault).

I am so depressed that I trusted my daughter's baptism to this company. I have closed buds that arrived late, and I had to purchase other flowers at the groceries store.

I hope this does not happen to anyone else

Products used:
Daffodils

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Thumbnail of user lizat37
1 review
0 helpful votes
December 21st, 2022
Verified purchase

These Yellow Ranunculus were just a welcome home gift but they were so beautiful. I will be using Whole blossoms for every event I need flowers for. The flowers were fresh, beautiful and lasted a long time. My only recommendation is you get them the day before and you leave them in water to bloom over night.

Products used:
Flowers

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Value
Shipping
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Thumbnail of user rebeccaf1306
1 review
0 helpful votes
November 5th, 2023

My 3rd year ordering marigolds from Whole Blossoms for dia de los muertos. Beautiful, large flowers and very fast shipping.

Products used:
Marigold flowers

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Value
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Thumbnail of user waynew697
1 review
0 helpful votes
February 22nd, 2023
Verified purchase

It was a great experience, the person I got it for absolutely loved them. The feeling I was trying to portray was perfect. So thank you for that.

Thumbnail of user mp738
1 review
0 helpful votes
June 8th, 2023
Verified purchase

I ordered flowers for an event that was cancelled due to a family tragedy. When I went to cancel my order 3 months before the flowers were due to be delivered, their own website said the cancellation fee would be 15% (see image), which I was fine with. I hit accept and proceeded with the cancellation. I then received a call from them saying they were going to charge me an additional 20%, even though I had accepted the 15%. After bouts and bouts of phone calls, I am horrified. They refused to make it 15% and were extremely difficult to work with.

They also admitted they are not USA-based, which does not bother me, but it seems so strange to lie to customers about where their flowers are coming from. They are based in Delhi, India. Why lie about where you are located?

This is a scam business and I am extremely disappointed in their customer service and lack of transparency. I highly recommend Flower Moxie.

Products used:
None.

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Value
Returns
Thumbnail of user kristen.leibensperger
1 review
0 helpful votes
June 13th, 2023
Verified purchase

Terribly made corsages, not as photographed (1 blossom and not 2) and broken flowers and leaves (leaving only twigs behind). Event is tomorrow and replacement is impossible. Company refused refund or any other assistance. DO NOT USE - THEY WILL RUIN YOUR EVENT.

Products used:
NONE. ALL GARBAGE and terrible quality.

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Thumbnail of user susans3699
1 review
0 helpful votes
September 8th, 2021

Should have known when they called to say they had none of the colors I ordered (that showed as available on the website). Even what the rep sent me as an image of the substitution (and pressured me to accept) was not AT ALL what came. AND--these are NOT "garden roses"--they're the usual florist ones you can get for $10 a dozen at a supermarket. When mine came they were wilted and browning and dropping petals--no wonder, since there was NO coolant in the box and this is early September. Tried to seek redress, but they wanted photos of every single flower and of the packing as it arrived--and the packing had to be destroyed to take out the flowers. What a horrible scam of a company. Fool me once--but not maybe you. PLEASE pay attention to all the reviews that say what I have!

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Thumbnail of user maecies
1 review
0 helpful votes
October 14th, 2021

DO NOT order from whole blossoms! I received my flowers 2 days before my wedding and most of them were brown. I contacted customer service and they ensured me they were guard petals and my flowers would be fine for my event. I followed the care and handling instructions and by the next day, my flowers were bloomed and even the slightest touch caused all petals to fall all. I overnighted my flowers back to whole
Blossoms for a refund (did not use for my event). The flowers were not received by whole blossoms over night due to my fed ex having already picked up over night shipments. They refunded me $20 of my $112 order. I have contacted them several times and they are no help. Saying they cannot refund me since they didn't receive them over night. Horrible horrible horrible. And I had to spend additional money to buy replacement flowers for my wedding!

Thumbnail of user ambera226
1 review
19 helpful votes
August 6th, 2020

Avoid this service at all costs! I ordered 100 chocolate sunflowers from Whole Blossoms for my small wedding ceremony. My intention was to encircle the ceremony area with dark reddish brown sunflower blooms (if you look at the photograph of chocolate sunflowers listed on their website, you know what I mean, they're gorgeous). That unfortunately did not happen. The day before my order was to arrive I received a text message from Andrea stating that chocolate sunflowers would not be available this season, but that they could send "tinted chocolate sunflowers." I asked if she could send a picture of what "tinted chocolate sunflowers" looked like. She sent a photo of sunflowers that were red blooms with hints of yellow (see the photo below), and stated that "this is the closest to what they would look like." I agreed to the replacement based on this picture. I even asked her clarifying questions like: will the dye come off? And are they wedding quality? All of which I was assured that they would be beautiful. What came was 100 purple and burnt orange sunflowers which looked like it came out of a haunted house (see picture below). I contacted Andrea because there was clearly a mistake; these were purple, not red—and clearly dyed from the stems up, which rubbed off on everything. Just getting them out of the box and into water made a purple mess all over my living room. When I got ahold of Andrea, she insisted that these were "what I ordered" and if I wanted to return them that I would be charged a $100 restocking fee. I spent 3 hours going back and forth with Andrea on the night before my wedding. She was unwilling to admit her mistake and only after I said that I was going to be contacting my credit card company, did she begin to offer any reasonable solutions that did not entail me paying for the correction. She offered to pay for the return shipping if I sent them out before the end of the day. Anyone who has been married knows that the night before a wedding is chaotic and full of chock full of last minute details so it was no small feat that I repackaged the flowers and took them to FedEx within the hour. As a replacement she offered to send me 5-6 "growers bunches" of cosmos. These were not what I had in mind, but I was no longer had the option to get my flowers elsewhere as it was 6:30 PM the night before my wedding and I had so many other things I needed to be doing instead of arguing about flowers. The flowers arrived 2.5 hours before the ceremony, to be frank, they were a joke, a "screw you" of a wedding decoration: maybe 35 sad, wilted, decaying flowers that started shedding petals the instant I picked them up. It felt like an insult, honestly especially for the $250 I paid for 100 sunflowers (of which she did return any). The flowers were unsalvageable, and I had to have my mom run out to the grocery store to buy some flowers so that my ceremony wasn't missing flowers altogether. This is a terrible flower service with nasty management and I can't urge you strongly enough to take your business elsewhere.

Thumbnail of user novoc
1 review
0 helpful votes
December 12th, 2020

No need to write. Just look at the pictures of the flowers received. The worst part is that the company continues to claim that there were only 3 stems of amaryllis and 1 of cymbidiums. Horrible people!

Thumbnail of user marysuen
1 review
0 helpful votes
July 24th, 2022

I was extremely pleased with my WholeBlossoms experience! I'm not a professional florist or designer- -(I simply love flowers!), so I was very nervous about the process. The WB contact person, June, was very helpful. :)
My oldest child is getting married in 2023… I'll definitely revisit the WholeBlossoms site!

Thumbnail of user vanessaw40
1 review
0 helpful votes
June 6th, 2017

I bought 150 flowers that came too early and died bunny wedding. Only 13 were usable and I had to run and get grocery store flowers. I called when they arrived and they would not help me until the day of my even when it was too late. When I sent them the pictures the day after my wedding if all my dead flowers to get my. Mkney back they said it was too late... I had to do it the day of my wedding! Do yourself a favor and go through a florist... they are an ignorant company who fail to do right by their customers.

Thumbnail of user heatherc85
1 review
11 helpful votes
December 12th, 2016

I live in California. The service was great, nice people to work with. The garland I ordered for my client fell apart as they were taking it out of the box. I needed to spend an additional $150 on greens and hydrangea to fill it in and strap together where the wire was being pulled apart. Not to mention the travel time it took me to get to and from client and time away from my other job. Depleting, horrible and they would only refund me a third. Now I have I have to spend more out of pocket money on new garland :( not happy at all!

Thumbnail of user debbiee17
2 reviews
11 helpful votes
June 27th, 2016

The peonies were supposed to be golf ball sized when they arrived - they were larger and when we tried to use them two days later they were blown with most about 8 inches around - no bride could have a bouquet with massive peonies. Sent pics, they were dripping petals on top of it. Said nothing wrong with them - my hand was dwarfed holding them - their way to rectify was to offer to allow me to send them back on the WEDDING DAY! Got other flowers from Blooms by the Box, bunches direct and had NOT ONE PROBLEM. RIP OFF

Tip for consumers:
photo doesn't show comparison of hand holding this massive peonie

Thumbnail of user karenm1615
1 review
9 helpful votes
February 7th, 2020

My daughter was to wed in early September just before Hurricane Dorian approaches Florida as a strong category 5. I ordered 75 long stem Calle Lilies that arrived early due to the weather. The day before the wedding the flowers began turning brown. I called customer service to report what had occurred and they arranged to send a fresh set via FedEx that arrived the morning of the wedding. I will 100% recommend Whole Blossoms to anyone. They truly provide superior customer service. Thank you.

Thumbnail of user maryj2731
2 reviews
0 helpful votes
April 15th, 2022

I would use Whole blossoms again. Their customer support was the best I've seen in a long while. They text me, email me and even called me several times to make sure my order was right.
Some of My flowers came from South America thru customs two days early, they did last long enough for the wedding. Everyone loved and commented on the flowers.
I took off a star because we just couldn't get the timing right for the cherry blossom bunches. They arrived in just a clear plastic bag. Twice. And they were supposed to be overnighted Fed-ex but got stuck in Tennessee and arrived in two days. Not whole blossoms fault for shipping timing or how the grower ships their items. The flowers were packaged beautifully but came from a different grower.
I like the wide selection Whole Blossom has and I would highly recommend them again.

Tip for consumers:
Very responsive customer service.

Products used:
We had plenty of flowers. Even some left over.

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Value
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Thumbnail of user carolineb48
2 reviews
1 helpful vote
May 1st, 2017

I ordered peonies, they sent dead roses. Then my next order came 7 days late, dead, I refused the shipment and they refuse to refund it.

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From the business

Wholesale flowers for Weddings, Events and other Special Moments. Serving the US and Canada with fine, exquisite bulk flowers. 1- 877-259-2566

Company Representative

Thumbnail of user ximenap
Sandra P.
Typically does not respond to reviews

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