Imagine me paying for websites of 40k and they wanna charge me 5k for support. Terrible service. I wish I never used them. Run away and pick someone better for your host. They are horrible. Their websites and emails always go down. I wish I never joined
I love that the support is timely and they know what they are doing. This is incredible. I recommend Whogohost any day.
We are sorry you feel this way and we do value you and your business.
Please understand that generally, our support is free. However, we are also aware that our clients may require a higher level of support, and such a request falls under our paid support. Your request falls under this category hence the additional amount you were asked to pay.
Also, there are no issues on our servers as they are all stable. We will be happy to look into any issue you might be having with your website or email.We are sorry you feel this way and we do value you and your business.
Please understand that generally, our support is free. However, we are also aware that our clients may require a higher level of support, and such a request falls under our paid support. Your request falls under this category hence the additional amount you were asked to pay.
Also, there are no issues on our servers as they are all stable. We will be happy to look into any issue you might be having with your website or email.