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WheelSetGoReviews 28

4.6

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From the business

As a sister-company to BB Wheels, an online leader in wheels and tires, WheelSetGo offers the same expert fitment advice, timely customer service, and quality products… but offers sought-after add-ons. We mount and balance! As a small, yet resourceful family-owned business based in Albany, Minnesota, we’re dedicated to offering the perfect combination of wheel fitment knowledge, product mix, mount and balance services, and helpful customer service. We prioritize efficiency, and we know you do too. That’s why we provide wheel and tire packages that come pre-mounted and balanced. Typical delivery to your door can occur within just 7-14 business days after placing your order.


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WheelSetGo Reviews Summary

WheelSetGo has a rating of 4.6 stars from 28 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WheelSetGo most frequently mention and customer service. WheelSetGo ranks 11th among Tires sites.

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99 reviews

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Louisiana
1 review
0 helpful votes
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Great experience
October 4, 2025

Did most on line but when i was finalizing the sale Andrew reached out about fitment of what I chose just to make sure. That personalized the sale, thank you for looking out Andrew.

Date of experience: September 23, 2025
BB W. WheelSetGo Rep
3 months ago

James,
Thank you for sharing your experience! We’re glad Andrew was able to step in and confirm the fitment details before finalizing your order. Our team always wants to make sure everything is just right, and it’s great to hear that extra step made a difference for you. We appreciate your business!
Thank you,
WSG

Kentucky
1 review
0 helpful votes
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Life Saver
July 7, 2025

I recently bought a used car and did t realize how bad the tires were! Day 2 of driving it suddenly it started raining so hard I could barely see the road and everyone was pulling in to the emergency lane! My car was sliding and hydroplaning. I can't afford a set of tires all at once and had applied to other places just to be denied or they did t have what I needed. Wheels Set Go had exactly what I needed plus the financing I could be approved for! In about a week my new used car will be rolling on new tires a d safe to dri e in the rain! This has seriously been a life saver! Thank you!

Date of experience: June 27, 2025
BB W. WheelSetGo Rep
5 months ago

Lora,
Thank you so much for sharing your experience—and for the 5-star review! We’re truly glad we could help during such a stressful situation. Safety is everything, and it's great to hear that our financing options and product selection made it possible for you to get back on the road with confidence. Wishing you many safe and smooth miles ahead—thank you for choosing Wheels Set Go!
Thank you,
WSG

New York
1 review
0 helpful votes
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Fuel 716 and Toyo
May 31, 2025

Almost flawless; sent wrong lugs but were very helpful and quick about rectifying the situation. Wheels and tires arrived well packaged and damage free.

Date of experience: May 21, 2025
BB W. WheelSetGo Rep
7 months ago

Chris,
Thank you for your feedback! We're glad to hear your wheels and tires arrived in great condition and that our team was able to quickly resolve the lug issue. We appreciate your understanding and the opportunity to make it right. If you need anything else, we're always here to help!
Thank you,
WSG

South Carolina
1 review
0 helpful votes
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Ordered new mounted wheels and tires from them. First they tell you get a years worth of tire repair/replacement but you have to sign up for it within 15 days. Second they do nothing to keep you informed when they are internally delayed getting the tires and wheels to the mounting facility on California. Lastly they refuse to price match their sister website on tire prices. They just are not worth the hassle.

Date of experience: April 6, 2025
BB W. WheelSetGo Rep
7 months ago

Jeffrey,
Thank you for taking the time to share your experience. We're sorry to hear that your order didn’t go as smoothly as expected. We understand your frustration regarding the tire protection plan sign-up window, the lack of updates during the shipping process, and the price match policy. Your feedback is important and will be shared with our team so we can improve communication and service.
Thank you,
WSG

California
1 review
0 helpful votes
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Simple and easy to find the products that I was looking for. You do offer packages but not much difference in price as doing it separately.

Date of experience: April 17, 2025
BB W. WheelSetGo Rep
8 months ago

Ariel,
Thank you for your feedback! We're glad to hear you found what you needed easily. We appreciate your input on our package pricing and will definitely take it into consideration as we look for ways to improve. We hope to serve you again soon!
Thank you,
WSG

Colorado
1 review
0 helpful votes
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Lack of customer service and order flaws
July 14, 2024

I ordered TPMs from here and it has been nothing but issues for 2 months. Called with in a day of receiving that order was wrong and the male that answered was too busy call back another time. Emailed multiple times and I was sent to multiple stores to have frequency changed so the sensors could work. None of this has helped. Their mistake now my problem. To replace defect I have to take out TPMs, send back to them and drive what in the mean time? (By law I can not drive away without the TPMs in place).Then wait for replacements? All due to their mistakes. I would use extreme caution when ordering. They do not care if the order turns out correctly. They take no accountability for the products and then it becomes your problem. They are rude and hard to deal with as they have better things to do than insure their products work and customers are not put out constantly due their mistakes and lack of time.

Date of experience: July 4, 2024
BB W. WheelSetGo Rep
over a year old

Heather,
We’re sorry to hear you had a negative experience at our store. Our goal is always to provide excellent customer service, so we’re disappointed that we didn’t meet your expectations. I do not see any phone calls between our service or sales reps on 7/3 or 7/5, but if you do need absouletly any more help for our team please reach out as we are ready and willing to help you at the WSG phone number or email provided on our website.
Thank you,
WSG

North Carolina
1 review
0 helpful votes
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Bought 4 tires
June 25, 2024

My experience with them was terrific from the time I ordered the tires to getting them was 2 days.Thought I had an issue with the tires being 8 ply instead of 10 ply so I emailed support and they made sure I got the right tires and we're awesome with customer service.Well done wheelsetgo.com

Date of experience: June 14, 2024
BB W. WheelSetGo Rep
over a year old

Glenn,
Thank you so much for this kind review! It makes our day to hear you had such a good experience with us.
Thank you,
WSG

Illinois
1 review
0 helpful votes
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Nice company
May 1, 2024

This is a very good purchase. Everything is shown in detail.

Date of experience: April 21, 2024
BB W. WheelSetGo Rep
over a year old

Pawel,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Thank you,
WSG

Pennsylvania
1 review
0 helpful votes
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The experience and the sales team was great and easy. Can't wait for them to arrive

Date of experience: April 11, 2024
BB W. WheelSetGo Rep
over a year old

Edward,
Thank you so much for taking the time to leave us a review. We’re very happy to hear that you are satisfied with your purchase and that the buying process was easy.
Thank you,
WSG

South Carolina
1 review
0 helpful votes
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Outstanding!
April 12, 2024

Above and beyond customer service! First I got an email after my purchase stating that a kit I paid for was being refunded because it was not necessary for the wheels I bought. Next another rep called me with fitting concerns and not only sent suitable replacements, but surfed with me online while i chose a replacement. Excellent service all around!

Date of experience: April 2, 2024
BB W. WheelSetGo Rep
over a year old

Geoff,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Thank you,
WSG

Texas
4 reviews
0 helpful votes
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Very Satisfied
April 3, 2024

Very reasonable pricing, fast shipping and detailed tracking provided. I will be buying more tires from WheelSetGo in the future.

Date of experience: March 24, 2024
BB W. WheelSetGo Rep
over a year old

George,
We’re humbled by your support and look forward to being your preferred choice.
Thank you,
WSG

North Carolina
1 review
0 helpful votes
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Awesome Service
April 1, 2024

Thank you WheelSetGo for the exceptionally helpful service you've provided me and my friends. I will definitely be a returning customer.

Date of experience: March 22, 2024
BB W. WheelSetGo Rep
over a year old

Darnelle,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Thank you,
WSG

Idaho
1 review
0 helpful votes
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I purchased a set of G-Fx TR-16 wheels last of October and received them and installed them December 7,2023. I live in the Northwest and we had some snow last of January. The back wheels were trashed losing both shine and pitting. WSG said it was weather and road chemicals or car wash chemicals- here's the thing - the front look great, the rears are trash. Any wheel that won't hold up to a little over a months use and company that won't stand behind their product is certainly disappointing- If I were you I would pass on these guys and get my tire and wheel needs from someone else. Totally disappointed.

Date of experience: February 26, 2024
BB W. WheelSetGo Rep
over a year old

Richard,
We’re sorry to hear that you had a bad experience. We appreciate your feedback and will work hard to improve our service.
Thank you,
WSG

Alabama
1 review
0 helpful votes
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OUTSTANDING
February 23, 2024

Ian, at Wellsetgo was awesome. He went out of his way to help my wife and myself. Excellent customer service. Definitely will have my future business.

Date of experience: February 23, 2024
BB W. WheelSetGo Rep
over a year old

Michael,
We believe that our customers deserve nothing but the best, and we’re glad Ian committed to delivering just that.
Thank you,
WSG

Massachusetts
1 review
0 helpful votes
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Tire and wheel package
February 21, 2024

Very easy Spoke to when of the sales very and on point

Date of experience: February 21, 2024
BB W. WheelSetGo Rep
over a year old

Kory,
Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.
Thank you,
WSG

New York
1 review
0 helpful votes
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Bridgestone tire
February 14, 2024

Very quick and super easy. Didn't need any help however the option is available. Got approved in seconds and was able to get tire in time for snow. A++

Date of experience: February 14, 2024
BB W. WheelSetGo Rep
over a year old

Abner,
Thank you so much for this kind review!
Thank you,
WSG

Maine
1 review
0 helpful votes
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Ordered tires tpms sensors and rings
February 13, 2024

Customer service was very informative and helpful wish all companies had that good of customer service thank you guys

Date of experience: February 13, 2024
BB W. WheelSetGo Rep
over a year old

Floyd,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.
Thank you,
WSG

Florida
2 reviews
0 helpful votes
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AWESOME SERVICE AND FRIENDLY EMPLOYEES
February 12, 2024

It has taken me a minute to just find the kind of rims to have my 2018 XTS Cadillac stand out from the rest of them out here in these streets, my last Caddy Wagon 2013, got totaled Nov 2023, I could have cried with the rims I had on that baby were SWEET and the way my ride set on the rims I had, well all gone. So this is very special to me to get this RIDE PERFECT. I made a mistake on my order and your staff called me immediately but I missed the call, called them the next morning everyone was extremely nice to me and got me to the correct department in the Service Dept., which those guys are AWESOME, explained all to me got my order corrected, I had to spend more money but I don't mind because of the package I got, I will definitely come back here for my RIMS/TIRES in the future. Thank you.

Date of experience: February 12, 2024
BB W. WheelSetGo Rep
over a year old

Darrell,
Thank you so much for this kind review!
Thank you,
WSG

Illinois
1 review
0 helpful votes
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Purchase
February 6, 2024

Making the order ways easy to complete.
I would purchase again

Date of experience: February 6, 2024
BB W. WheelSetGo Rep
over a year old

Homer,
Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Thank you,
WSG

Kentucky
1 review
0 helpful votes
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Superior
January 12, 2024

Between Donnie and Mallissa, I have no complaints, very very happy 😊 thanks for the help and I appreciate your time, I hope the product matches the service, Thank you and God bless 🙏🙏

Date of experience: January 12, 2024
BB W. WheelSetGo Rep
over a year old

Bruce,
We are very happy to hear that your experience with us was an amazing one with Donnie and Melissa!
Thank you,
WSG