Overview
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy shopping, easy purchase, easy delivery. My product also came in perfect condition. Yay.
Easy to order, arrived promptly and well packaged. Product just as advertised.
Item arrived on time and in good protective packaging. I'd recommend this seller.
Fast delivery, great stock at affordable prices. I would buy again in the future
Easy to use website, good choice of products, and that better value than others I've seen. Very happy with my purchase which arrived slightly quicker than expected.
I ordered a CMK75 and some Akko pro blue switches. The switches are great but the CMK75 came with a damaged LED screen. It's very small and barely noticeable so I just couldn't be bothered returning it due to the long wait times for shipping. Mine was shipped to the US, my friend in the UK ordered his two weeks after me and still got his before mine. Just something to consider when shopping here.
I must have selected the wrong color when ordering, shot them an email and they fixed it for me right away! Very responsive and great product! Thanks!
The Hi75 is one of the, if not, THE BEST keyboard kit you could buy. I highly recommend this, as it sounds good, looks good, and not to mention, it's highly customizable. Overall, if you are thinking of getting the Hi75, get it! It's 100% worth it.
First mechanical keyboard with alice layout. Takes some getting used to but it's nice so far. Beginners beware: this doesn't come with a lot of documentation.
Would happily order from this company direct in future, takes a little longer than ama*on for example but isn't marked up by 50% either. Product was a specified, love it A++
Coupons were really useful, I paid for fast shipping. It took a little longer than what it said I should expect, but arrived in perfect conditions and was spotless.
I ordered the Lofree 1% 'Misty' 65% keyboard during WHATGEEK's back to school promotional sale, and with an added 12% discount code I got from a friend it took my purchase to about 30% off its original price. It was originally out of stock but I e-mailed customer service with an inquiry and they promptly responded to me about a business day an e-mail, given our 12 hr time zone difference. Echo was able to restock the Misty keyboard for me and after placing the order with the link he provided to me, it took about 5 business days to process and then it was delivered to me the following week. So August 4th to August 17th was my purchase to delivery dates, I am incredibly happy with my entire experience, and the product is exactly how I expected it to be plus it sounds and looks amazing to me a starter mechanical keyboard for my new hobby. Thank you!
I'd like to say we all buy stuff that is faulty when we get it and that can be a problem, but when I recived faulty gear their support helped me diagnose the issue and diagnose a replacement when is could not be resolved and that is priceless when purchasing online great work and thanks again Whatgeek I'll definitly buy from you guys again.
Steve
Im pretty impatient so The two week shipping/delivery time had me tweaking, but once my miyoo came i was satisfied with my purchase
Everything went smoothly with the order. When I reached out to customer service to get a tracking update, they were quick to respond and provide all details.
Dear Samantha K.,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best regards,
Whatgeek.com
I knew a 40% keeb would require customization of keys in order to make it work.
BUT: No zmk/qmk support, software in chinese and really dissatisfying to use, support does not help further.
This leaves me with a keyboard i cannot type "." and ":" with...
Everything went well. Shipping time, delivery and The Product is really nice and on time. Got some extra stuff which makes it more complete. Very Generous!
PlayStation 1 emulator doesn't work with a few games
I don't like it because play is lag freeze so much
I have order I think 4 keyboards from WhatGeek and the quality and service has always been great! Thank you!
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- Shenzhen, Guangdong, China
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Business History
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Stephen N.,
We are glad that you are satisfied with our customer service.
Welcome to come back and shop with us again soon.
Best regards,
Whatgeek.com