What A Waist

So I ordered from what waist to Canada and I had to pay for duties and taxes. When my waist trainer came, it did not fit (the size guide is misleading on their site). I emailed them and told them I needed to return my package as it did not fit. They didn't get back to me with shipping details till I had 10 days left to return the package and that's after I emailed them countless times. So I had to pay $72 for express shipping (they do not include a return slip in their packages). When they received the waist trainer back on their end, they gave me a reference code to use. I used this reference code to order a new trainer that fits. At check out, there is an option for paying taxes straight away which is $65. I paid for this option. When my package arrived, I received an email from DHL saying I have to pay for Import taxes and duties keep in mind I have already paid this. I emailed what waist and told them and they have not done anything about it. I even called DHL and they said my shipper has to pay in order for my Package to be delivered. IF YOU ARE GOUNG TO OREDER FROM THIS SITE, DO NOT WASTE YOUR MONEY. THEY ARE A BIG RIP OFF.!

I believe this company makes money off of shipping their product back and forth! They clearly know that! I received a small product and was told to order up a size which still wouldn't have fit causing me to go 2 sizes up! I paid 69.99 for product received 30% off and had to pay 12.00 to ship product back to a front porch. It's 6 days later and I'm still waiting on this "invoice" to pay more money to have my product sent back to me! I'm LIVID AND WOULD NOT EVER USE OR RECCOMMEND THIS COMPANY TO ANYONE! AND THEIR CUSTOMER SERVICE SUCKS!

I wrote this company a month ago asking if the corsets were adjustable. No response. At all. So I went on the site today and there was no phone number to call so I tried their live customer service. After waiting for an hour and a half w the timer saying 6 minutes the entire time, I FINALLY get this chick named Victoria to "help" me. I asked a simple question - is it adjustable. She kept asking for my bra size. Why do you need my bra size to tell me whether or not the garment is adjustable? It's a yes or no question! Still, she insisted that that's just how they do things. Please explain to me why you need my measurements for a yes or no question bc that makes no sense to me. Either the garment was created adjustable or it wasn't. Period. 23 minutes after my initial inquiry I finally gave up on the incompetent person they have working for their customer service department and decided to purchase my garment elsewhere. For $140 you'd think they'd at least have on the website whether or not the darned thing is adjustable or, at the very least, hire someone who has decent enough communication skills to handle your customer service needs. My bra size has nothing to do w whether or not their product is adjustable and I feel more than agitated at having been jerked around and left hanging for nothing. I shouldn't have to quit the conversation, walk away from my computer and purchase through someone else simply bc your customer service is so terrible. :o( I REALLY wanted this garment, too. I talked about it non-stop for a month bc I wanted it so much. Now I have to get from someone else and who knows if their product will work as well. Not cool!

I love Whatwaist products! I have ordered a variety of bands from them and always recieved them quick (Within 3-5 days). Due to the compression, the bands can fit a little tight but not to the point where I can not breathe or feel uncomfortable. The more you wear it, the more you get use to it. It contributed to weight loss for myself (Of course I exercised and ate a healthy diet as well). The bands are made out of strong material and have held up. I do not understand all of the negative reviews. I have never had any issues with this company what so ever.