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Illinois
1 review
0 helpful votes
Follow Larry L.
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Better Service
June 16, 2022

Service was bad I waited About 30 minutes to place an order, when I got my order it wasn't what I ordered, every time I go to Wendy's they always seem to mess up the order, there needs to be a better situation on how to handle orders especially When you guys are swamped with customers, when I was waiting I seen most of the workers checking their cell phone, there needs to be a better team in place, The young lady that took my order did a great job good Listening, my receipt order was right, but my food wasn't prepared right, and when that happens sometimes the person who take the order gets the blame. I give the lady that took my order Five stars but the rest of the team zero, sorry.

Date of experience: June 16, 2022
Massachusetts
2 reviews
0 helpful votes
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I recently ordered the strawberry salad at the Wendy's on Hershberger Rd in Roanoke Va. It was late afternoon about 5pm
There was very few strawberries in the salad and no bacon mostly lettuce. I ate it anyway because I was already home and was hungry.It seems to me it

Should have been celled a romanr lettuce salad. I would have rather been told they were out of strawberry salad and I would have ordered another kind of salad. I like all of Wendy's salads and this was the first time I was disappointed with Wendy's. Not a good move. Hershberger Rd Wendy's you should do better

Date of experience: June 25, 2021
Pennsylvania
1 review
0 helpful votes
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Every time I get to go to Wendy's at Aramingo ave at Philadelphia pa the food is horrible they don't have hamburgers it's fake food I tried the baked potato it was burnt and was greenish horrible food I will never go back there again last year I tried two times because McDonald's was full in the parking lot I love McDonald's I love Burger King but this Wendy's every time me and my family go there disappointed we're so glad they're going to bankrupt I hope they put the real food instead of fake food not taste at all everything is burnt goodbye Wendy's

Date of experience: August 20, 2022
Washington
1 review
1 helpful vote
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It's fast food where, in my opinion, you can find the best burgers in America. Come and taste it and you won't be disappointed.

Date of experience: October 4, 2023
Nevada
1 review
1 helpful vote
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Patricia
January 1, 2023

Patricia is always nice and is a big help in ordering what I want. She is always pleasant and knows me by my name. I live in Fernley and I come to Wendy's often and always enjoy seeing Patricia.

Date of experience: December 30, 2022
California
1 review
2 helpful votes
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Drive thru refused service when I tried to use one of their coupons. Slammed window shut. No English

Date of experience: April 22, 2024
Michigan
5 reviews
7 helpful votes
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OMG ONLINE OR IN PERSON ITS THE BESTT! I went there with my bffs for ones b-day she loved it they called her cute and pretty! I'm also going there! Her b-day was on March 18th so this is when I went there! Please go there and give lots of tips! Thanks to Wendy's they made my day~ love ya Lucy, Mark, Abby, and Layla for the best day ever!

A few days later. March 20th I went there to know I was going to have a great day! Now I go there every day! And find out that Mark and Layla makes the food thanks! Love ya for the food and a great day~~2022!

Date of experience: June 28, 2022
New Jersey
1 review
1 helpful vote
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TERRIBLE
May 11, 2021

I went inside just to see Roaches all over. Then when I ordered an ice cream truck drove by and they ran out and got ice cream. Then When I was served they said HI WELCOME TO CHILI'S. I asked for there marnger and They said OKAY KAREN.

Date of experience: May 11, 2021
Montana
2 reviews
2 helpful votes
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I love wendys eversince I was a child. My parents would come home with a wendy burger and fries which are my favorites! Oh no! I think I am craving for fries at the moment lol

Date of experience: February 2, 2018
Idaho
1 review
0 helpful votes
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Two days ago we went to the chindon location and the strawberry salad was delicious. The next day at the 36th and state location the same salad was nasty. I will never return to that one

Date of experience: June 7, 2023
North Carolina
1 review
0 helpful votes
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No salads
January 1, 2024

Why Wendy never have salads in Mauldin and Simpsonville. They might as well take them off the menu. It's sad

Date of experience: January 1, 2024
Canada
1 review
0 helpful votes
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Soggy bun, no taste
January 21, 2023

The bun is soggy and falls all apart. ( Dave's single)no lettuce and a micro piece of awful tomato. Beef had no flavour

Date of experience: January 21, 2023
Massachusetts
1 review
1 helpful vote
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Classic chix sandwich not chix breast looks like processed meat,costing tasted like plastic,bun stale
Paid with my credit card did not receive slip
What happened to you Wendys?

Date of experience: May 16, 2023
Florida
3 reviews
0 helpful votes
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SICK PEOPLE WORKING THERE, NOT CUSTOMER FRIENDLY AT ALL! ALL PUERTO RICAN'S WHEN THERE USED TO BE "REAL" AMERICANS AND NOT FROM THE ISLAND!

Date of experience: August 26, 2024
Louisiana
3 reviews
2 helpful votes
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Crazy drink sizes!
August 16, 2018

Their drink sizes are crazy! A large is like an extra large anywhere else! I always forget and when I get my drink I'm shocked but very happy!

Date of experience: August 16, 2018
Ohio
1 review
0 helpful votes
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Discriminatory
November 1, 2022

I had to quit due to the high amounts of discrimination I was facing because I have seizures. They never once accommodated to them and I was constantly bullied on the job for every little mistake I made. I was also told by a manager that there were multiple complaints about me having seizures. My managers also made up lies about me to try and get me fired such as saying that when I would have to leave early DUE TO my seizures, I wouldn't tell them and that I would take constant bathroom breaks without asking, which I had also never done. I had gone out of my way and risked my safety while having seizures to ask my managers if it was okay that I leave every time, but they lied to my general manager about it and told them I just left whenever I wanted. My general manager also told me that my leaving early due to seizures "wasn't going to cut it" even after I brought in a SECOND doctor's note saying that I was SAFE to work at the establishment. This was all around an emotionally unsafe environment to be working in and they do not care about those with disabilities.

Date of experience: November 1, 2022
New York
34 reviews
49 helpful votes
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Wendy's is a great fast food restaurant. They always have fresh food at reasonable prices. We go there at least once a month for lunch and dinner.

Date of experience: August 15, 2020
Ohio
1 review
0 helpful votes
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This will make you sick
January 29, 2022

Look at this raw mushy bloody food that made us both sick as dog's i called the reed Hartman store here in Cincinnati but they will not answer

Uncalled for.
Date of experience: January 29, 2022
California
1 review
1 helpful vote
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Stupid people
July 7, 2023

I went to Wendy's and they did not have any biscuits they gave me the wrong order then the food was cold and gross

Date of experience: July 7, 2023
Michigan
1 review
1 helpful vote
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One of the best fast food places to go to like any restaurant it has its ups and downs but by far the best place to eat for fast food

Date of experience: July 18, 2022

Overview

Wendy's has a rating of 1.8 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wendy's most frequently mention customer service and credit card. Wendy's ranks 56th among Restaurants sites.

service
44
value
37
shipping
14
returns
15
quality
37