Wendy's

Managers are hired based on lowest IQ, employees are all special needs. Especially at store #*******, located on Bonny Oaks Drive, Chattanooga TN. Only place that has 3 workers all claiming to be the "manager" ON THE SAME SHIFT! They pay little attention to filling the orders correctly, You get a bag with a "surprise" order in it... drive away the drive back to wait in line again to get what you actually ordered. This locatin apparently has no manager that does their job. Stay away from this location.

Went into the Wendy's at 75 Tower Rd. Anniston today at 12:30 pm. ordered only a double cheese burger w/ everything.
While I was waiting HALEY was talking to someone upfront as I came in and after I ordered and doing something with a customer on the customers phone. My order came up and the person doing the fries asked me if my order was to go because Haley was not paying attention. Haley put my burger in a bag says - sorry bout that, I Get home and my burger was a single, I called and Leslie the manager says It was her first day. IT SHOULD BE HER LAST! Leslie the manager did not try to give a solution to the issue. Being her first day is not good enough- what ever happened to customer service? What has happened to training the employees? Chic fila has all fast foods beat in Customer service. But sometime I want a burger. I can spend my money else where, did not have to choose Wendy's. Think about that!
All I'm asking is for customer service and attention to detail, Especially on to go Orders!

Today I went to the Wendy's in Watchung New Jersey, and I order some fries, I asked the gentleman for some Hot Chilli sauce and he said they don't have that, nor neither heard of it. So he took it further and started yelling asking the workers hey do we have any hot chilli sauce? Which he didnt have to make a clown out of himself, all he had to say Ms we have hot chilli oil, Then on top of that someone gave me a pack with the chilli oil, and she got offended by the way I took it from her. I don't know where Wendy's find these individuals from, but they are ghetto as hell, and lack customer service. I will not be coming back to this Wendy's. This place is very disappointing, it's not what I knew years ago

Staff member was very rude to me at Wendy's on 1464 Rd location. I asked nicely for the change to be singles but he gave me a look stating rudely "you get what I give you". How rude and unprofessional!
I'm really wondering why the staff and the manager of this specific location are very nasty like this. This is not the first time I have issues with their attitude and I've complained many times to the upper management but it seems that no action is taken and that's why they are always with an attitude. This kind of behavior can NOT be working with costumers as the basics of the job is costumer service. What a shame on Wendy's!
I don't have a photo or a receipt proof cuz they don't provide receipt unless u ask and I just wanted to leave. I used a coupon code either 85 or 81

I went to Wendy's on 9401 Annapolis Road yesterday at Enterprise Shopping center and placed an order for a full size Apple pecan salad full size. I was given to halfs and hope that I was at least told they didn't have a full size, then I was given ZERO pecan, I also asked the cashier for a mini frosty and the young lady just handed it to me looking elsewhere. When I asked how much she said nothing... I would take an eye contact and or a smle and pay rather than a free frosty. I did not eat the salad nor the frosty.

One afternoon I was hungry and decided to try something new So I walk into a Wendy's I come in to find a very nice modern design. So I decided to walk up to the register. Which had the nicest young man. I take a quick look at the menu and decide to order something called the "Dave's double" with fries and a soft drink. The young man points to the soda machine in the back. I go back and find such a big variety of soda I'm dumbfounded. I decide to get a diet coke and sit down at a booth. Just 5 minutes later they have my food Already! So I grab my food and sit down. I took a look at the burger. It was the most appetizing thing I've seen in my life so i eat it and it's the best burger ever. I eat the rest of my food and take a quick trip to the bathroom. It's a very clean bathroom. So I go into the stall and I expected the food to give me constipation but it worked out perfectly. I am pleased with the service and now go there weekly 5/5 PLEASE GO TO WENDYS.

Used to be I could order Dave's single no cheese combo with fries and a large frosty for $6.00. You increased the price to $10.+. You lost me as a customer. I will never go back!

Eat at Wendy's almost daily me and my family on south high st ******* we have missing food almost every 2 days or mixed up orders it's sad as much as we enjoy Wendy's food...

My husband ordered my meal with no cheese. He got home and we found they added cheese to it. I called to let them know he was driving back to get it fixed and was told they entered the order exactly as he ordered it. Wrong. She then said they put "no cheese" on the order but they are training a new guy who "must not be able to read". Seriously?! She also said I had a "tone" in my voice and I told her we just didn't appreciate having to make 2 trips. I asked for them to replace just the one sandwich and refund it since we had to make 2 trips. I was told to pick. A new sandwich or a refund for the sandwich. That's when when I asked for the corporate number she said "when your husband gets here I will replace the food and give your money back". They did replace the entire order (I only asked for the one sandwich) and stapled five one dollar bills to the receipt and handed it to my husband. So unprofessional. All the excuses and attitude tells me Wendy's needs to retrain this manager. They just lost customers that ate there weekly.

Thev. Are nuts higher prices at lunch time, dinner, don't go there corporate greed.soon all of them food places are doing rip off wendy's

First off my name is Donna second off me nd my co worker had got food doo dashed to us at work last night nd we was missing food from the order so when we got off work we went to Wendy's nd after waiting n line mind u we had tried to call em before we went there like 14 times so now that we are at the location I tried to b nice bout it but boo boo the cashier had a nasty $#*! attitude like if u hate ur job leave so as I told her bout we had the food door dashed to us nd what we was missing she goes to say well I can't do anything bout it ur door dasher should said something to us well as i tired to b nice i said she didn't nd lil bookie says well I can't do nothing about it even tho we was charged for this item then she says I can give u a different fry cool so I could have been a $#*! and complained bout why no one is wearing gloves n there it's not like thy making pizzas like real talk one putting meat on grill no one bagging food with gloves at all nd the cashier lil bookies still has a nasty attitude don't think I will eat at this joint till thy get thy $#*! together like who ever the manager is there needs to get a handle on things bc thy all worried bout the Maci that was running away from them no gloves no ones was thy hands like pay attention to ur customers first

Went to drive thru when I got home large fry containers were half full, got no straws or reciept, asked for a med frosty, got a small

Wendy's customer service at breakfast time is horrible! I went to Wendy's this morning to order a breakfast burrito. And the person waiting on me said, "We don't have the breakfast burrito. I then said, "It says online you do have one. And the person waiting on me, said, "It needs to be updated. Every time I attempt to try breakfast at Wendy's, I get a bad experience! On top of that the dining room is always closed, which makes no sense, because there is no crowd of people there at breakfast time. Actually, there is never no one there, not even one person. And McDonald's which is close by, always has its doors open and gets lots of business. You would think, by now, that Wendy's would make the necessary improvements when it comes to serving breakfast. But, so far Wendy's is doing, absolutely, nothing to improve their breakfast experience. It's like Wendy's doesn't even care! And the message Wendy's is sending is, 'Yes we have breakfast. But, we really don't want to serve breakfast. So please just go away and don't come back.' Needless to say, that is, exactly, what I plan on doing. My going out to eat breakfast or any other meat at Wendy's is now officially over for good! All I can say is 'GOODBYE WENDY'S!'