Well.ca

I seen Well.ca had a lot of bad reviews...but I ordered anyways because I seen they are in Guelph Ontario and a legit business. Im an hour away. Anyways I received my order in less than 48 hours via Purolator. So I felt compelled to leave a good review as they have earned it in my opinion. Good job Well.ca! The price was good too on my product. Bought Fishermans friend.

I was looking for a hard-to-find in Canada cosmetic line - and to my surprise they have them at Well.ca at half the cost than Shoppers Drug Mart! I ordered Sunday morning and received shipment Tues aft. So 2 day delivery is excellent. I don't know why others have complained. You get to support a small Canadian company instead of Corporate Amazon who BTW pays no taxes and has very poor conditions for staff. It's a nice touch to receive a Thank-you hand-signed note. I appreciate you Well.ca

I've ordered from well.ca many times over the years, and there shipping is ALWAYS quick, even with this COVID Pandemic they manage to deliver my product quickly. Price is fair, they don't gauge in price like a lot of other sites and store do, I appreciate that. Also, they provide quick response to my email, the same day! Incredible customer service, keep up the good work. I will continue to shop and support well.ca.

It's strange to see so many negative reviews. I have been shopping at Well.ca for some time now, and have never had an issue. Always an amazing experience personally. Many people will only leave reviews if they have a bad experience, but sometimes you have to not listen to the bad ones and find out for yourself, and I'm glad I did.

Have made many orders through well.ca. Timely delivery and products arrived as expected. Amazing customer service when I made an error in one of my orders. Recommend to others!

I'd like to thank WELL.CA for their consistently amazing quality of service and dedication to excellence. Under normal circumstances this would be impressive, but during a pandemic, it's simply outstanding, bravo!

Amazing selection of products and great prices. Fantastic delivery. Outstanding service. Thanks especially Candice in customer service.
With gratitude,
Rosemarie Taylor

I have been a customer for a few years and was always happy with their products and services. Today was my first time calling them and I was blown away. Had absolutely the best customer service experience ever! Polite, professional, no transfers to multiple agents, easy and quick. Will definitely shop there again:)
Thank you.

Ordered some over the counter pharmacy products from Well.ca Tuesday Feb. 23rd and received them Friday Feb. 26th. Packaging was great (no oversize boxes etc.) and both the discount offered for first time order and the free shipping were applied to my order without any issue. Had to make sure I entered the coupon code for the first time order discount but that's to be expected.

Overall it was a trouble free experience. Lost a day when Purolator decided to have a shipping delay due to weather (it was completely sunny & above freezing in the entire region that day so?). Not Well.ca's fault. I would order from them again!

I pretty much always buy my cleaning supplies here because they have a great selection of my preferred brand (Method). I've also bought many, many other things (makeup, detergent, snacks, and even gifts) over the last several years. I watch for sales and always check their sales and clearance sections for interesting items. A couple of times packaging has been damaged in shipping, and they made it right with absolutely no problem.

I ordered a product from their website and it was shipped almost immediately, however, I realized I cant take this product anymore due to pregnancy. I asked if it can be cancelled and/or returned and customer care replied within 1 business day and initiated the refund before I even received the order to be able to return it. Quick reply, excellent service! I will order from them again!

I have never had a negative experience with Well.ca and find they take extra care when shipping fragile items. Until recently they always have what I am looking for and shipping is fast and efficient. I have noticed the recent reviews have been negative but I think they are based on the lack of service amidst a global pandemic. Every single online seller is overwhelmed.

I had ordered a bunch of cleaners and when I received them the package was damaged and had leaked everywhere. I called the customer service right away and they didn't hesitate to give me a full refund and put a request in to have a different carrier deliver my next order as we have had problems with the carrier before. I will definitely be ordering from them again.

I dealt with Breanne, a well.ca Customer Care Specialist. I wrote to them because I had ordered the wrong size cap for my S'well bottle (It was my fault, I was ordering in a hurry and chose the wrong size). I wrote and asked if I was able to return it and order the correct size. Breanne didn't even hesitate, she immediately refunded my purchase price! It was a small item in the grand scheme of things but it was huge in the nature of customer service! This was my first order from well.ca and it definitely won't be my last. Thank you Breanne for going above and beyond!

I'm going to start off by saying that I was taken back from all the negative reviews i have read about Well.ca. I have been dealing with this company for years and have never ever had a bad experience. I have ordered tons of products and can honestly say that they have arrived on time (fast shipping) and the customer service department is always so friendly and willing to help with any questions I may have had. Great company!

I order online a lot. The average shipping time can take one week or two to arrive. So, I never expect to have my stuffs right away.(Unless it's Amazon lol)

Well.ca is a gem and has a wide selection of legit products and brands that are hard to find. Organic, vegan and Canadian products are easily identified. And a huge thanks to the store, I discovered my most favourite products and brands such as, to name a few, Deciem (The Ordinary), Original Sprout and Russbe. I order regularly and never had problems with the company.

I love this site as they have so many options for categories including organic with nominal rate. So far, experience was good. Products delivered as described, shipped the products as mentioned and nice customer service. Wish they have a store to walk in. Hope they will have more plant based gummies and expand more categories in future.

I ordered the product Friday by Wednesday the next week It was at my post office. Great service. I called to have it shipped by Canada post and they made it happen Thanks well.ca!

Been ordering things for a while now, good quality items, never had any issues with that. Shipper lost a box once and they eere very prompt in answering and offered re-order or refund in very timely manner. Very pleased with all interactions!

Very impressed with how they handled my package when it went missing! Courteous and kind, Christine and Emily were amazing help! Would 100% reccommend

Well.ca is an amazing company. I have been ordering from them for at least five years. Usually about once a month. Every order I've ever had is packaged wonderfully.

I have been ordering two or three times a month for the last few months. I'm trying to do my best and stay home during the pandemic.

They still have provided the amazing customer service. All my packages have right arrived in a timely fashion and are still nearly packed.

Today was the first time I ever called customer service. The problem was my error not theirs. They honestly went above and beyond.

I would highly recommend Well.Ca

I love well.ca because I can get some products here that are not available in generic stores. I used it a lot of baby creams and shampoo and also homeopathic drops. I don't know any good alternative to this website.

Refunded my purchase when I was unsatisfied with the product. Also very informative on product ingredients (which is super important as I'm allergic to synthetic fragrances) Awesome customer service!