WeddingWire has a rating of 2.2 stars from 818 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WeddingWire most frequently mention year contract, free listing, and small business problems. WeddingWire ranks 3rd among Wedding Planning sites.
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A close friend of mine recommended wedding wire to me and ever since I started using it, I have been getting bookings non-stop.
I almost never leave bad reviews/leave reviews in general but I felt the need because if this review can save one other small business friend from wasting hundreds or thousands then it's worth it. It is honestly so messed up that this huge business takes advantage of small businesses the way they do. I have a small local home bakery and am trying to advertise towards the wedding industry more so turned to the knot/wedding wire. I was basically convinced into their lowest rate ($250 a month) by someone who worked for them who told me she had her own small business and advertised with them and it was the "best decision she's ever made." I think looking back she was lying to my face - which is so heartbreaking considering I took a huge leap of faith in saying yes - and the knot ended up taking over $3,000 from me and in return i got NO customers (lots of leads that went nowhere - which were probably fake). They also make you pay for 12 months minimum (because if you book a wedding and your spot on the website gets taken down then the client can't contact you -which doesn't even make sense because you could give them your contact info at any time) which is how you get stuck! Please please please if you are a small business don't get tricked like I did. It's a legit website but they list so many businesses on here that there's almost no chance you will get business, and will waste tons of money and time trying. Learn from my mistake- its in your best interest to stay away!
A close friend of mine recommended wedding wire to me and ever since I started using it, I have been getting bookings non-stop.
My son Rahat wedding took place at guild inn Scarborough on 10th august this year.
Whole place is amazing,Service was outstanding,Food was delicious.
Whole event went like a dream comes true.
Teja urguhart as well as their italian general manager arranged every thing as per our requirement,they personally made sure every thing goes smooth.
Life time memories for our family,will love to attend more wedding there.
Recommend to every one.
Thanks
Dj
Mr. Louis Jensen was kind enough to help us on this particular day we were not expecting to marry then and there but we decided to do so. We asked if he could and he did. He knew what do and guided us through. I was very happy and emotional. Loved that he said a special poem and then our wedding vows making it a beautiful moment for us. Thank you Mr. Louis for taking the time and taking us through that wonderful moment!
Big thank you to Cherilyn, Judy, Holli and all the amazing staff am for making my 20th Wedding Anniversary/Vowel Renewal super magical! Thank you for making sure every detail was properly executed! You keep us on schedule moving to the next event gracefully! The venue was beautiful, the food was awesome and staff were patient and very accommodating! Cherilyn, we planned months in advance… thank you for keeping my nerves calm and assuring me through each and every step! You are the best! Judy, you are amazing! Thanks for being so detailed and keeping everyone on task and on time! You worked so well with EP Productions who also contributed to making our day magical! Our music, decor, photography and videography were all amazing! Thank you! My family had a blast and sends a massive thank you as well! You guys have become like family to us! My husband and I thank you from the depths of our hearts! Cherilyn, we will definitely be in contact for our next event! Also, we will be recommending others!
Well, when I originally spoke to them, I was really excited! Now that I have the follow-up, now, I'm really excited to work with them! I just hopped everything goes well!
Tip for consumers:
They are absolutely great to work for! I hope that others have the same exact experience!
My family and I hosted an Art Gala for my mother Deborah Johnson who passed in March of 2022. The Wedding and Events Coordinator, Michael Haymaker at The Wayside Inn & Larrick's Tavern is a must have for any bride or event host. Michael, who is now family, left no stone unturned. Every flower, every linen, every glass, every item was inspected and approved by Michael. Michael and his staff accommodated each guest with service, food, grace and elegance. The Wayside Inn & Larrick's Tavern will be in our hearts forever and so will Michael.
I can't say enough about the extraordinary service that we received from Talmom and Ricardo of Elegancia Caters. Talmom was so very attentive to every detail and went above and beyond to ensure my daughter's wedding was the best day of her life! He was patient but extremely thorough from beginning to end. The food from Chef Ricardo was simply amazing and the guests couldn't stop talking about it. I'd highly recommend Elegancia Caters if you want top notch service, delicious food and a spectacular all around experience for your wedding. We couldn't be happier! Jodi
Products used:
N/A. Catering
This venue was perfect for our son's wedding. David and Lisa are so easy to work with. It rained so the ceremony was inside…it was still perfect! The fire in the outdoor area added a cozy ambiance. I would highly recommend this facility to anyone!
As a Wedding Professional The Knot and WeddingWire have helped increase my exposure on the web. I'm almost through a full year and it's been a success so far for collecting reviews and featuring myself on a platform that couples actively use to plan their wedding. As a custom stationery designer, my business isn't a "necessary" service for a wedding so I would say the traffic I get is good! Highly recommend this platform for advertising.
With this Ring Wedding Events by Mrs. Vanessa Tañon. Best experience ever! Thank you again for taking my vision of the perfect day and making it a reality! I can't thank you enough. You made our day go off without a missing a beat. All the vendors you recommended were on point and exactly where they needed to be. The Food, cake where delicious and beautiful. The venue was transformed into my vision of romantic bliss. You are so reassuring and patient with me my "husband", still weird calling him that lol and our crazy needy family. Lol, you are truly a beautiful woman who's passion for her job shows in every detail! Two years in the making, went by so quickly and couldn't believe it wasn't still just a dream. But it was real! God willing With this ring wedding event will be our planner for every important event we have! Big or small you can't go wrong with Vanessa. Thank you again.
Tip for consumers:
During your interview of planners find one that is passionate about your day as you are!
Products used:
Vanessa Tanon services with this ring wedding events. Wedding planning services.
Gina skeleton is one talented,badass cake designer. Not only are her cakes delicious, they are also very moist,light,airy,very creative, and affordable. She does any design and flavor you want for any kind of event. She made my husband and my wedding, our gender reveal for our baby boy, and our friends' birthday cake. The flavors she brings to the cakes are just amazing. We did a cake tasting with her prior to our wedding, she was spot on with each cake flavor we asked her for us to try so we could decide. She is just an absolute joy to work. She is so dedicated to her work and you can see it in the thought and effort she puts into making the cake of your dreams. Thank you Gina for everything you have done for us. We will continue working with you on future cakes.
I cannot say enough great things about Carla and her team. We hired Precious Times Events for our daughter's wedding and Carla's communication with us began right away. Carla made sure we were on track with the hiring of our vendors, shared many suggestions to ensure the process was not stressful and, above all, made sure that we were feeling calm and reminded us to enjoy the journey.
I have a type A personality, and have met my match with Carla. I had high hopes for a coordinator's assistance -- for both prior to and during the wedding -- but Carla far exceeded even my expectations. She anticipated my questions, advised me of things I hadn't foreseen, and was always one step ahead of me. Carla's team was so well trained that they were completely on top of all my unusual requests without needing a reminder. Unbeknownst to me, Carla had several "Plan B" options up her sleeve in order to alleviate any last minute scrambling for unplanned circumstances that may have arisen.
My daughter's wedding day was made perfect because of Carla and Precious Times Events. I was able to relax and enjoy my family and our celebration because everything went so smoothly. Carla became a friend for whom I will be forever grateful.
If I could post 20 stars for Precious Times Events, it still wouldn't be enough to do justice to the professional and expert coordinating services Carla provides.
A big shout out to our wedding reception organizer, Kathy Baggett! With her expertise in planning events, I didn't have to worry about a thing! And to boot, the whole process was done with me being out of state! Since we were already recently married and just needed a reception with family members and friends, Kathy guided us, made suggestions and created an event that will be forever etched in everyone's memories. I literally just had to show up with my guests! The venue was beautiful (Verrado Golf Club), the food and desserts were fantastic, the DJ (Kevin - Fanning Flames) had everyone dancing, and the beverages were delicious! We all thank you from the bottom of our hearts, Kathy! We give you 1000 stars!
With all of the recent profile enhancements and changes around my Wedding Wire platform, and also hearing of the ups and downs of my fellow Officiants/Celebrants, it brings me great comfort and calm to have Taylor Wymer in my corner. I've worked with Taylor for the past year and she is WONDERFUL, a GREAT ambassador for Wedding Wire - professional, prompt, easy-going, attentive and she is also a future thinker - alerting me to options and opportunities. 5 Stars to Taylor, she represents Wedding Wire very, very well!
Annemarie Juhlian, Seattle Wedding Officiant & Celebrant
As i am a new member to Aloft i did not have the access to getting into our WeddingWire account. I send an email and within moments Karen responded back to me with a solution!
She was extremely helpful and personable!
Great customer service!
I wasn't aware of it until I got one, but Wedding Wire helps protect vendors by screening requests for services and notifying us if it is spam. In this day and age of robo calls and other "fake" requests, this is an awesome perk! I really appreciate their going the extra mile in this respect and really looking out for us vendors.
Tip for consumers:
Get lots of reviews from your clients and ask them to put them on Wedding Wire.
Products used:
I am a wedding officiant who lists my website with Wedding Wire.
I went to Taylor's Bakery 62nd ST Allisonville Rd to order a cake for my sister-in-law last year. I love the design of the cake, they have great customer service. I definitely need to come back to order my Next cake
WeddingWire has been great for growing our business as a wedding venue. We are new to weddings so being on a site that can get us in front of so many couples is really important. I spoke with Alex Mccormack on their support team during my time at WeddingWire World (A conference they put on), and he was extremely professional and helpful. We spoke for over an hour about improvements I could make to my advertisement and our personal website! Great customer service!
I have to give props to Heather from Wedding Wire! I was in such a panic when I realized I couldn't edit my wedding website with my registry information. I reached out to customer support and within the first day, I had already received communication with ways to fix my issue. Turns out I was a total klutz and didn't realize I had a duplicate account which Heather quickly relayed to me. THANK YOU SO MUCH Heather, you were so efficient and handled my situation with grace!
Our hotel business had recently undergone a flag change from Park Inn by Radisson to Ramada by Wyndham. Kendra was really helpful in changing our logo and brand name on Wedding Wire. My email requesting how to do this was quickly answered and my problem resolved within a short period of time. Thank you for your help Kendra!
Thank you to Michelle of Wedding Wire, for seamlessly, and promptly editing my vendor review! I inadvertently used a title that needed correcting and Michelle corrected my mistake quickly-and was so polite in our emails.
I cannot say enough about the support I receive from Wedding Wire. They are incredibly responsive. I have been w vendor on their site for 5 years and receive most of my referrals from them.
Year after year WeddingWire continues to provide outstanding marketing exposure, quality leads and excellent customer service. Having been a WeddingWire client for the last seven years, as their marketing reach has grown, I've been able to eliminate costs associated with the need for other online lead generating services. And, while I don't use all the tools available, WeddingWire is able to personalize the services most important to my business.
I have been with Wedding Wire for 1 1/2 years now for advertising Justice of the Peace. I have had lots of couples find me through them. My business is growing very quickly and next year will be a much busier year thanks to Wedding Wire. Also happy customers also refer me to other couples getting married and this is helping my customer base. I have the pleasure to be working with Doug Peters and when I get in touch with him, he gets right back to me. I am very happy with Wedding Wire!
I needed a few changes on my profile and the customer service was just simply amazing. Within 20 minutes the changes were done and confirmed! Also going back to the beginning of when I created my profile, they were great and helpful, also on the phone. I can recommend this website for vendors.
Have an urgent question? Please contact support@weddingpro.com for vendor inquiries and help@weddingwire.com for couples and guest support.
For engaged couples, WeddingWire is the category leader in local business reviews, offering the ability to search, compare and book over 200,000 recently reviewed wedding vendors, from wedding venues to wedding photographers. WeddingWire also offers a comprehensive suite of online planning tools for weddings, including wedding websites and wedding checklists, all at no charge. WeddingWire is about helping brides and groom execute efficiently and effectively on their weddings.
For wedding vendors, WeddingWire is the only all-in-one business platform for businesses online and on-the-go. WeddingWire offers one comprehensive, self-service platform to reach prospective clients on web and mobile, schedule online appointments, manage multi-media assets, improve search visibility, manage social media and network with other local merchants. Over 120,000 merchants have adopted the WeddingWire platform and continue to leverage the feature set to help power their business
Thank you for the review! We're so glad to hear that you've had a great experience and that your business has benefitted from your partnership with The Knot and WeddingWire!