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WebWatcher has a rating of 1.5 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. WebWatcher ranks 539th among Software Other sites.
I paid 59.95 for 3 months of service. It worked for first 2 weeks until my teen signed out of apple id and created new one... very easy to do. No refunds are offered. During 2 weeks it did very little. We we're unable to see instagram or snapchat. After 3 months it automatically renewed which is it's default even though I am sure we signed up for one time purchase. I called the day after requesting refund and they refused even when I told them we only used the product 2 weeks for the 3 months we actually did purchase. Buyer beware.
I paid 59.95 for 3 months of service. It worked for first 2 weeks until my teen signed out of apple id and created new one... very easy to do. No refunds are offered. During 2 weeks it did very little. We we're unable to see instagram or snapchat. After 3 months it automatically renewed which is it's default even though I am sure we signed up for one time purchase. I called the day after requesting refund and they refused even when I told them we only used the product 2 weeks for the 3 months we actually did purchase. Buyer beware.
Tip for consumers:
Be careful.
Products used:
Webwatcher
I have had an account with this company for several years. I recently received a notice that it was time to renew one of their services called UUP. When I looked at my account, I noticed that they had double charged me to open the account originally, so I paid the UUP, and requested a refund for the unauthorized double charge. Then the nightmare began. I sent a total of 17 emails requesting the refund. I opened countless tickets. They only communication has been via their live chat, which I have initiated a number of times. They always give me the runaround and claim that the billing department will call me back. They never do. The money I paid for the UUP service was kept, but they disconnected my UUP. So far, they have STOLEN $129 from me. I have received neither the services ordered, nor the money back. This company is a scam company. BEWARE! They also use malware. I do not recommend ANYONE use this service! They are liars, and they are con artists.
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