WebVet Reviews Summary
The company's reputation is mixed, with notable strengths in product quality and ease of ordering, earning praise for fast delivery and effective health guidance for pets. However, significant concerns arise regarding order fulfillment, as customers report receiving incorrect products and facing challenges with returns. Delays in delivery and inadequate customer support further detract from the overall experience. While many customers express satisfaction with the service, the recurring issues highlight a need for improved operational efficiency and communication to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
What kind of unscrupulous company sends a completely different dog food out just because they don't have what you ordered in stock? The kind that's done it many times before to other customers (read their negative feedback *******@Ebay... wish I had done.)
Then they make it as hard as they possibly can for you to return it.
I ordered Royal Canin Skincare Food & they sent Royal Canin Gastro food, the two are completely different products for different needs.
It also took them an age to deliver & they ignore your messages.
Do not touch this company with a barge pole.
Can't operate their own software. They charged my card, got confused and refused to provide service.
Just wanted to give this company a 5 star review. Without going into the ins and out
I want to recommend Webvet to everyone. Don't hesitate to use them. Easy ordering, fast delivery, any issues sorted! Well done Webvet.
Health info for your doggy, kitty or birdy... - I hate it when my dog Mr. Rumples is sick... he just looks so sad. But I'm often not sure if I should take him to the vet or I should just wait to see if he gets better. WebVet helps me to decide so Mr. Rumples can stay healthy and his mommy doesn't have to worry =)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members