WebMindsReviews 37

Did you upgrade to the "newest version" of Duplicate Photo Finder".
It's JUST or actually an Alpha Test of their new NAG Version.
Ask them why your dissatisfied and they will require you to send in "the Log".
Then wait for more questions and questions, stalling to get you to give up.
They will milk your time and patience getting you to pay for an Upgrade you already paid for.
STAY AWAY from any and all WEBMINDS products.
Globally, they are working against you.

कृपया अल्गो webmindmd मध्ये काम करू नका
टोटल लॉस होईल, माजे capital पूर्ण संप्पले आहे
ते फक्त आमिश् दाखवून बेवकूफ बनवतात.
आणि रेफरन्स दया, आरे हे काय मि लॉस मधे आहे काय रेफरन्स देऊ

Bad experience with the software and then when I requested a refund I got lectured about the "tone" of my email. It did NOT take out all the duplicate files and I immediately started having weird problems in my computer and I had to call tech support. Customer service claimed they issued a refund but sent a very snarky email lecturing me about how I wrote MY email. Fragile, anyone? I said nothing nasty, I just expressed my disappointment with what they claimed it would do, as opposed to what my actual experience was. The person also told me in so many words that I did not know what I was talking about, and that of course, THEIR software wouldn't do any of the things I was claiming. Well, all l did was forward to them what tech support told me had happened. And the only reason I told Webminds what tech support told me was because WEBIMINDS ASKED me to explain it in the last email. If they didn't want the answer, or were that easily offended, then they shouldn't have asked. All I told them is what my tech support people told ME and I got a lecture for it. I wish I had read some of the reviews here and on other sites before I bought it. I don't believe my card will be refunded either but we we'll see.

I ordered the program and downloaded it OK, put it to work however it took approx. 3 hours to find the duplicate photos in a 1 TB Seagate HD. Then another 1.5hr. To eliminate the duplicates. As I said it does work, albeit slow.

EZ Duplicate Finder Not easy - Not for average PC user - I attempted to use this app, found it extremely difficult. When Help requested, no response received.

Deleted it and have requested refund - Hope they do not charge...

Since the 25th December 2022 I am asking for a refund because the products are not working for me at all. The company is ignoring my request and is not answering anymore to my messages.

You cannot use the keyboard in order to check or uncheck quickly the files. You have to search every tiny checkbox with the mouse cursor in order to select the files to be deleted. It is not possible to review the files and select the files with the space or enter key.

Downloaded and registered program received the activation code and when I went to activate the program I received an error message ERROR #******* and then tried to activate it by email. I received a couple of responses and did what the tech said and nothing worked. I kept emailing saying this is not activating the program and received no response after that. So then I began asking for my money back and still did not receive an answer or a reply as to how I could activate the program. What is really disconcerting is there is no phone number, the person (assuming there is on) never responded when I told them there fix did not work. I sent pictures of the error message and sent many emails detailing the problem. Sitejabber is my next step.

I purchased. No problem. I received invoice. But no licence number to activate the shredder. I contacted them through their ticket system. I the mean time I gave up. It was urgent that I used the product. Not because of anything illegal. I used another company. Then I got the reply with standard garbage. Sorry, we have now sent a duplicate invoice with licence key. TO LATE. Asked for a refund. Not one reply. I have sent12 or more. I have now threatened legal action. I am a 70 years old and am not brilliant with tech. Good enough but slow. I told rhem this. But no reply. I will hound them now. Typical ignorant company. Get the money and forget it. I don't even know if shredder is any good. But one thing is for certain. Appalling service. SHAME ON THEM. I HAVE ALL THE SCREEN SHOTS OF MY TICKETS. JUST IN CASE PROOF IS NEEDED.

I am hoping to get a refund, but I don't think it will ever happen! My Malware Bytes program put the "Retrieve deleted files" program in quarantine when I tried it to get my files back! I do not recommend this product!

I think that you have a damn cheek to suggest that all of us dissatisfied customers with your company made mistakes with our orders! Your Ad was quite clear. You offered a 75/79%? Discount on an application with 2 other applications offered for free! Where, for example, did I sign up for a 2 year renewable contract? How did my $9.95US order turn into a $36US order. If I ticked anything at all it was for the 2 free applications that your company offered. Anyway, I seem to have lost my money, I have dumped the applications you sent because of the bad reviews and I certainly will not be ordering anything further from you.

Software never installed. I've been asking for a refund for literally months. Crooks. Avoid at all costs.

Beware their con hidden in the fine print. They will sell your promo along with other crap utilities. In the end, their invoice price is triple what the promo price is.

Refunds are not given. Refunds are promised, but never arrive.

Worst bunch of software salesmen I have ever dealt with. Lost money. And learned a great lesson in how salesmen use the web to steal from the unwary.

Eventually after opening up yet another ticket, I commented that I had written an honest review of their terrible service and that I wasn't going to let the matter drop. After that I received a speedy reply with a promise of a refund. Whilst I should never have had to go through so many hoops for this to be sorted and the service was dire, I am also happy to say the money owed has just been replaced in my bank account. Due to this I have given them 3 stars.

Purchased the Duplicate Photo Finder software and they charged me $69.85 after bundling it with other programs and a two year license that I didn't ask for. They blew-off my requests for refund then argued with Discover when I made the claim there. Only so many hours in the day I let it drop. I never installed the software - might be wonderful or it could suck - I can only recommend that you don't do business with this company.

First I was billed $70 for a $40 purchase. Contacted support immediately. I did receive a refund.

Then I used the software. Out of 30,000 files it missed 6,000 duplicates. I requested a refund on a new ticket. Was asked to try a second scan and that 80% is "pretty good" for a first scan.

Not for $40 it's not.

Refund has been refused. PayPal ain't sticking up for its customers anymore either.

DONT purchase from this company. TRASH.