My first time ordering contacts online and I couldn't be happier. The process was smooth and delivery was fast.
Fast Shipping, easy to place order and was just what I needed and I also love the rewards program -Thanks!
Order *******, purchased on Feb 9th, 2018
Very easy, very efficient, I love ordering through this website! I would recommend to everybody thank you verymuch
I put order in March 27, today is April 13th i don't receive my order just is too long time for delivery
I appreciate how quickly the contacts are shipped. I wouldn't say that the price is exceptional, but it is an easy process.
I was very happy with this service. The web site was easy to navigate and processsing the order was a breeze.
The order was fast and easy. The site was easy to navigate and to upload my new Rx. Delivery was within the allotted time frame!
Uploaded my prescription, placed my order, and received my order 1 day earlier than expected. No complaints. Order #*******
Purchase Acuvue moist one-day contact lenses. Great price on my son's contacts. Super fast shipping, received order within 2 days!
Received my item quickly. What I needed was in stock here versus elsewhere because the 6pk is discontinued. Thank you.
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.
Ordered contacts - took a bit longer than i expected to get confirmed but wasn't bad. Would order again. Good price.
So pleased I found Webeyecare, esdy to use the site, excellent customer service, very good price, and quick delivery
It's easy to order, upload your prescription and service was within a few days. I'm very pleased with WebEyeCare.
My contacts were on back order so they were later than I expected but once I got them I was satisfied
Awesome to hear! Thank you for recommending us!
This is one of the worst customer service experiences I have ever had. Ordered contacts 6/27, paid for 2 day shipping. Received an email A WEEK later saying that they "could not verify my prescription". Called my eye doctor to make sure prescription was verified, it was. Informed webeyecare of this the same day and gave them all the information they needed to get ahold of my eye doctor (again). At this point I thought my contacts were on the way, since they had charged me on 6/29, even without (supposedly) being to verify my prescription. Received another email from them 7/3 (about A WEEK) later saying once again that my prescription had not been verified. Called my eye doctor yet again to verify prescription, at this point they are wondering what the deal with webeyecare is, as am I. Emailed webeyecare yet again saying that my prescription was verified. Last straw was today, 7/10, when I received a phone call saying yet again that my prescription wasn't verified.At this point I have been waiting 2 weeks for contacts I paid for 2-day shipping on, have verified the prescription 3 times with my eye doctor. I call to cancel and get hung up on. I call back and ask to a speak to a supervisor who actually says that "eye doctors may tell you one thing and us something else"... seriously? So basically the fault is with my eye doctor, or me, but not webeyecare. I cancelled my order and am planning on filing a complaint with the BBB, as I encourage anyone else who has issues with this business to do.
This is actually not the first time I've had issues with webeyecare before-in fact, every time I've ordered from them there has been a problem-last time they send me 8 boxes of the right eye rather than 4 of each eye... the time before that the boxes looked like they had been stomped on. Neither one of those was a dealbreaker, obviously, but the delay in communication and the passing the buck rather than taking responsibility and working to make it right is the last straw for me. I will never order from them again. I'd rather pay more and get my contacts quickly, efficiently, and with no complications.
Recieved order in a timely manner! Thank you webeyecare for always getting my perscription out in a timely manner. I can always depend on you!
This was my first time buying contacts online, my precription was veriefied quickly and the shipping was fast plus my contacts were cheaper!
Overview
WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 8th among Contact Lenses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback.We make it our goal to have the most competitive prices for contact lenses. If you find a lower price with a competitor we will beat their total, before any promotions or discounts are applied, for you with our 101% low price guarantee.