website thubmnail of Wealthsimple
How would you rate Wealthsimple?
grey star
grey star
grey star
grey star
grey star
Germany
1 review
0 helpful votes
Follow bridget T.
Unfollow bridget T.
Send Message
Share Review
Report Review

Don't make the same mistakes guys
They are nothing but thieves I lost my $53,350 in this company but I got my money$back after I reported to the firm in the image down here 👇

Date of experience: November 27, 2024
France
1 review
0 helpful votes
Follow ella w.
Unfollow ella w.
Send Message
Share Review
Report Review

I don't care how crazy it may feel reading this but this platform is basically designed to steal from people. Beware of scam websites like wealthsimple. I initially invested a total of $6,780.90 over a period of 5 weeks. My bonus/profit was $18,040.00. Afterwards, every attempt to make withdrawal failed and i was instructed to make another deposit of $3K before I can make withdrawals which i did 2weeks ago and still i was unable to make withdrawals and all attempt to contact support failed. This was a very unfortunate incident for me and i advise everyone to desist from trading online generally 99% of them are scams.
I really had a bad experience with this company. I almost lost everything, but thank God gvkayhelpdesk.com came to my rescue and saved me from ending up in debts

Date of experience: November 1, 2024
Canada
8 reviews
1 helpful vote
Follow Oliver T.
Unfollow Oliver T.
Send Message
Share Review
Report Review

Mediocrity is Their Downfall
December 2, 2021

They don't think things through. Try to do less and get it right first before adding features that don't work. Just be honest in your approach. I can see by other reviews you guys are not quite there yet. Shame. There is a lot right about Wealthsimple, but their overreach with service offers, including customer service, is shocking.

"Chat with us
We're here for you in real-time.

Get answers fast from our Virtual Assistant 24/7, or
Connect with our team during business hours."

Yesterday waited for twenty minutes only to be disconnected before they attended my call. Paying for their "premium service" and it does not resemble a premium service. My monthly funding accordingly should be credited instantly to my account for trading. It hasn't been. So what am I and others paying for. I called. I sent an email. And, I am currently on hold with the chat team after having my time wasted by yet another one of their agents who pass the buck. It is a colossal waste of time. I am just a small account, but I do not abide sloppy service and dishonesty, NOR SHOULD YOU.

The pledge of "fast" adds insult to injury.

Anybody know if Robinhood has a Canadian offer?

Date of experience: December 2, 2021