As title says, it's been over a month. Still no progress on my order. I've sent 3 emails, messaged their FB page, and messaged one of their team members that has been "handling" customer support.
These guys used to be great about 5 years ago.
Now they're washed up trash. It's a scam. Not a real business. The owner has been seen on live stream freaking out, calling his customers his paycheck, and telling one '$#*! off' because they said they were having a good night. Owner is 'depressed' yet using money from unfulfilled orders to go to festivals.
Seriously do not waste your money here. I'm still trying to get refunded, or back charge my order. Took a Big L on my money with my order.
I placed an order back in April I have a confirmation number I have received nothing I have tried to contact customer service for any info or update at least 5 times and have heard nothing back at all.
I wanna say they are a scam but unfortunately I have placed orders with them in the past and actually received them in a fair amount of time but not this time save your money you get the same quality from Amazon for a better price. Will update this review if anything changes
I have ordered multiple times and have had most of my orders come in except this most recent one and my Christmas present from a boyfriend. This latest one I have even tried to contact them and no one will respond to me and it's been two weeks and my order is not fulfilled so basically they just stole money from me without sending out my son's stuff
I enjoy the artwork but to make customers wait months for a order is completely unprofessional and unacceptable! When a item is purchased it should not be a burden to full fill the order. How lazy are your employees to force people to wait 3 or 4 months for them to get what they order! Forget about buying for a birthday present unless you order a year in advance, I ordered something for a friend's birthday well my package is still not even sent but hey atleast you made the label? What are you smoking to think people will wait for someone's birthday to pass without the gift!
Can I get a refund on my oder that I placed in April and still haven't received my tapestry, it hasn't even been shipped yet only a label has been created for almost a month now which is pathetic how long it takes for you to ship something that clearly doesn't require a few months to complete
The package arrived after 2 months, they charged me 80 € for shipping and another 80 € without saying anywhere about customs fees, they no longer answered me after that
I pointed this out. Since I made a large order, I asked for a gift, they assured me that they would put it but it was not present. Horrible experience that I don't recommend to anyone, they make friends first and then they butt$#*! you
Bought from these guys a few times, long waits sometimes but it was worth. Good merch. Good customer reps. Baaaaaad at fulfillment. This last order I placed with them was made in April, here it is $#*!ing October and they have finally stopped emailing me back when I ask about my order or a refund. Went from runarounds and excuses to blatantly ignoring the customers they steal from. If you order from this site beware; they will probably steal from you too. Rip my 100 dollars
I ordered twice in September of 2021. I ordered three hoodies. One order said it was shipped, and never moved, this was 6 months ago. The other order never changed status after I purchased, this was also 6 months ago. I have reached out via email, social media, and the Shop app, but only received one response months ago, and since have not received a response or my items. The original response stated that the items were on hold due to shipping issues, but here we are 4 months later, no longer responding, no updates, and no offer for a refund. Meanwhile, they are still posting adds for sales, and their site is still selling. This is either a scam, or a truly sketchy company.
We had someone referr this shop to us. We read all the negative reviews and almost didn't finish the purchase, but I am glad we did. They had a great promotion going on and the tapestries we purchased were very inexpensive and good quality. It took a few weeks but worth the wait
I've ordered from Waz Shop multiple times, I have always gotten amazing customer service from them and my orders have always came very quickly (like maybe a week tops-except my one mask during covid, which was not a huge deal considering the circumstances). They have great and efficient customer service and I recommend this shop to anyone and everyone. Not to mention they're constantly having amazing deals and promos so everything is very affordable for the quality. I also love that the art is handmade from artists across the US and not just factory made cheap stuff from overseas. I highly recommend this store for awesome, trippy clothing, tapestries, etc.
I'm sad to say that no one should buy from wazshop or Andrew the owner I have bought one or duplicate of like 80% of the store and previous times I've gotten everything in a decent amount of time but the last two orders I've placed #1 took 2+ months to arrive after a bunch of hassle back and forth then this last order placed was on March 21st and now it's $#*!ing September... 6months! I've emailed, they say well figure it out but apparently not. And I've recently tried to email again but it said it wasn't an email address and I was replying to the last email they sent
I've ordered two items about 3 months ago and i've contacted the company twice already once just for an update on the status of my order i'm not an impatient woman and the second time i was kindly asking for a return and i've still gotten no response at all. I don't understand i've given them a chance since my cousin has bought multiple tapestries from them but still somehow failed to ship my order as well as many other customers purchases as well from what i'm hearing. Im actually tight on money right now and would love to get it back so it would be helpful if anyone had some advice):
I have waited three months to get my merchandise.The main guy keeps telling me he's sending it(when I can get a hold of him), but the tracking info says he made a label but never shipped it.He made the label on two separate occasions, and I still haven't got my merchandise!..
I never received my order from them that I placed on their website over 2 months ago. I attempted numerous times to contact them and resolve the issue and have been more than reasonable and gracious but after not getting a single response or attempt by them to refund me or send me what I paid for, I knew I needed to do something and this is my only option. Don't get swindled and throw your money away like I did! Do your research before buying from any business. One look at the reviews for this business and I learned that they were not reliable and have stolen a lot of money from their customers. I recently went to a fair and saw they had a tent where they were selling their products. I asked about my situation and tried to talk to the owner but instead was met by a very rude young woman who claimed to have zero knowledge about anything yet was the only one in charge. The prices they were charging at this event was also completely different than what they charge on their website. I honestly don't even know who the business owner is because he never responds and apparently doesn't even run his own business at events! I hope this helps someone and keeps them from losing money like I did.
Don't order from here. My order was missing a tapestry and I've been reaching out to them for weeks with no response. Go read the comments on their instagram posts too, tons of people are paying for products and not receiving them and getting no response to their e-mails either. Wish I would have never given this place my money
This company is a complete scam in my book! Ordered a tapestry Black Friday, waited waited, finally got an email saying it shipped. Waited and waited some more. Still no package. Check tracking info, it says a label was created usps awaiting item. Waited and waited some more. Still never received anything emailed the company, no response waited some more emailed again. Finally googled this company and read some not so nice reviews. Ended up having to dispute the transaction threw PayPal and thankfully got my money back. Unfortunately I didn't do my research before my purchase. But I hope I'm able to save someone from having to go threw this mess with this company. They are out here charging people 100's $$ for tapestries and never sending them out. It's horrible. No phone number to contact these people either so u can give them a piece of ur mind! Don't buy from this company.
They sent me the wrong tapestry then told me "our mistake will send you a refund" and then never did. I've contacted them 10+ times to no avail a truly crappy experience
Ordered tapestry for my daughter. Gave correct address. USPS didn't deliver it and returned to Waz shop. Reason given was incomplete address but Waz shop emailed me same address I used asking if it's correct. It is! I have asked for a refund several times and they keep telling me they can send it again if I Venmo them first it was $7 and then became $8 for shipping because of my mistake. I didn't make a mistake and don't want to do business with these amateurs anymore. I just want my card refunded for a product that neither I nor my daughter has ever laid hands on.
ZERO STARS
I ordered two items from this site, I kept getting jerked around, being told that it was sent. Then they ran out of the item that i requested and claimed to send it again. I ended up getting a tracking number from the company only to find out that the number isn't even valid. Of course they tell me there's no refund because "it's not their fault". Very, Very bad business model.
Ordered 2 hoodies in september. Have yet to see any of that order. Gave them another chance. Instead of getting what I ordered they sent me 3 tapestries. Pretty over it at this point
Would give zero stars if allowed. Ordered over a month ago said they got looted had to reach out to them for them to fill my order. Haven't head back from them in a week and still don't have my stuff. Paid for speedy shipping and everything. Along with being looted they are filling new orders before completing ones that were "stolen" I wouldn't recommend this company to my worst enemy
Answer: I can either post on the WAZ shoppers group run by the man himself (hes very active everyday on the group). Or you can simply dm him on fb or Instagram or hit him up on tictok
Answer: Definitely a scam. Please don't waist your money because you won't receive anything
Answer: The communitie is the best around, he has a full group for buyers and fans and it's like a family.the quality and original artwork is also a huge plus.
Waz Shop has a rating of 3 stars from 99 reviews, indicating that most customers are generally dissatisfied with their purchases. Waz Shop ranks 74th among Design sites.